In-Demand Wellbeing manager Jobs in Castle Hill, Nsw

Client Services Event Specialist - Global Growth Experiences Start up
ClassBento —Chatswood NSW
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
14d
People & Culture Coordinator
Horticulture Innovation Australia —North Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
3d
Disability House Manager
Lighthouse Disability Services —Parklea NSW
- $88,000 - $95,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Manager Engagement and Wellbeing
NSW Department of Communities and Justice —Parramatta NSW
- $149,739 - $173,174 a year
- Full-time
- Hybrid work
10d
Risk Manager
Greenstone Financial Services —Norwest NSW
- Full-time
- Analysis skills
- Financial services
- Communication skills
Quick Apply
14d
Learning & Development Manager
Little Zaks —Ryde NSW
- Full-time
- Management
- Office
- Leadership
- Employee assistance program
- Referral program
Quick Apply
7d
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
Philanthropy Manager
Sydney Opera House —Sydney NSW
- $134,824 - $138,869 a year
- Full-time
- CRM software
- Management
- Communication skills
- Annual leave
Senior Change Manager
Campbell Property Group —Norwest NSW
- Full-time
- Hybrid work
- Analysis skills
- Construction
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Senior Facilities Manager
BGIS —Bella Vista NSW
- $150,000 - $170,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Referral program
Senior Project Manager
Baptistcare WA —Norwest NSW
- Full-time
- PMP
- Leadership
- Communication skills
6d
Senior Project Manager
BaptistCare —Norwest NSW
- Full-time
- PMP
- Leadership
- Communication skills
6d
Assistant Centre Manager
Young Academics —Rouse Hill NSW
- Full-time
- CPR Certification
- Education
- Bachelor's degree
Quick Apply
Assistant in Nursing - Baulkham Hills
SUMMIT HEALTH CARE PTY LTD —Baulkham Hills NSW
- Night shift
- Customer service
- Communication skills
Quick Apply
Centre Manager
Radical Recruitment —Strathfield NSW
- $110,000 - $125,000 a year
- Full-time
- Childcare
- Supervising experience
- Bachelor's degree
- Parental leave
- Employee discount
Quick Apply
14d
PMO Manager
AC3 —Sydney NSW
- $175,000 a year
- Full-time
- Hybrid work
- Management
- PMP
- Leadership
- Health insurance
Quick Apply
Junior Product & Brand Manager
Valvoline Global Operations —Baulkham Hills NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
8d
Manager, People & Culture
Office of the Children's Guardian —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
9d
Quality Manager
CSR —Wetherill Park NSW
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Centre Manager
Young Academics —Kellyville NSW
- Full-time
- CPR Certification
- Bachelor's degree
- First Aid Certification
Quick Apply

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wellbeing manager jobs near castle hill, nsw

Client Services Event Specialist - Global Growth Experiences Start up

ClassBento -
Chatswood NSW

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
14 days ago

Qualifications

Multilingual
Customer service
Analysis skills
Zendesk
Data entry
Communication skills

Full Job Description

Client Services Event Specialist

Do you love customer service and have a passion for art, craft, and cooking experiences? We’re looking for an enthusiastic and articulate Client Services Event Specialist with strong people and account management skills to join our team in a hands-on role to make a meaningful impact.

About ClassBento

ClassBento is a community marketplace for fun workshops, activities, and leisure experiences, both in-person and online. We help people switch off, learn new skills, discover new passions, and improve their wellbeing.

In a world that’s more connected than ever, stress and burnout are on the rise. Our experiences give people the chance to slow down, get creative, and enjoy the simple pleasure of making something with their own hands. It’s meaningful work, and we’re proud of the impact we have on individuals, teams, and small businesses.

About the Role

This hands-on role is ideal for someone who genuinely loves customer service, account management, and helping others.

Your role will include day-to-day customer service tasks as well as managing our inbound private group request channels. You’ll spend roughly 50% of your time directly supporting our customers via phone and Zendesk, and 50% managing our group booking enquiries, ensuring an exceptional experience for customers, including corporate clients. A focus will be on nurturing relationships with our existing corporate clients as well as outreach to clients as required.

You’ll be joining a close-knit, high-growth team and will play a key role in shaping how our customers experience ClassBento. You will ensure that you consistently uphold high service standards across key customer touchpoints both internally and externally.

This is a full-time role (Monday to Friday) with some flexibility for the right person. The position is hybrid, requiring you to work from our Chatswood office 2–3 days per week.

Responsibilities

Group Booking Management: Oversee private group requests, ensuring they are handled promptly to maintain high conversion rates and drive revenue (corporate events and private celebrations).
Teacher Liaison: Ensure our teachers provide prompt, helpful responses to group booking enquiries.
Customer Support: Act as an intermediary to ensure customers have all the information they need to complete their bookings, including following up with them as needed to win sales.
Account Management: Nurture corporate accounts and identify/convert opportunities to sell our workshops and gift cards.
Inbound Customer Support: Deliver exceptional customer service across inbound channels, primarily email/Zendesk and phone, maintaining our 5-star average rating on Google and other platforms.
Conflict Resolution: Resolve queries and manage issues or conflicts with customers and teachers, with professionalism and empathy. Work closely with our account managers to find fair, win-win outcomes when issues arise.
Hit Performance KPIs: Demonstrate best practices across the team, ensuring SLAs and group request conversion metrics are consistently met.

Skills & Experience

Minimum of 2-3 years’ experience in a full time customer service and/or account management role.
Excellent verbal and written communication skills; enthusiastic, outgoing, and confident.
Adaptable & resilient: We are a rapidly growing company and you’ll need to be comfortable with change.
You need to be able to calmly handle challenging situations or conflict without letting it get you down.
Strong attention to detail and excellent time management - you don't drop the ball.
Growth-oriented, continually seeking better ways to solve problems and deliver results.
A supportive team player who enjoys working both in-person and remotely.
Comfortable with using software like Zendesk, Aircall and CRM systems.Growth-oriented, continually seeking better ways to solve problems, improve processes, and deliver results.

Cultural Fit

Open: You value feedback, love learning, and are committed to continuous improvement.
Conscientious: You take ownership, pride yourself on doing great work, and ensure you don’t let others down.
Caring: You build empathetic, professional relationships with colleagues and customers.

Nice to Have

Experience with B2B sales.
A genuine love for experiences, arts, and crafts.
Tech startup or online marketplace experience is a plus!

The Fun Stuff

Join a talented team making a genuine social impact.
Competitive salary package
$500 annual training budget.
$1,000 worth of ClassBento experiences each year.
Flexible office and remote work environment.
Supportive, positive workplace—rated 5 stars on Glassdoor and Indeed.
Opportunities to contribute to projects within the Customer
Service team and collaborate across other departments as the business grows.

Details

Job Type: Full-time
Location: Hybrid
Eligibility: Applicants must have full Australian working rights.
Salary: $65k - $75k plus super

Ready to make an impact? Apply now with a cover letter - we’d love to hear from you! (Applications with no cover letter will not be reviewed.)

Pay: $65,000.00 – $75,000.00 per year

Application Question(s):

Please include a covering letter, we will NOT review any application if this is not provided

Work Location: Hybrid remote in Chatswood NSW 2067

Quick Apply

Refine Your Search

wellbeing manager jobs in castle hill, nsw

Client Services Event Specialist - Global Growth Experiences Start up

People & Culture Coordinator

Disability House Manager

Manager Engagement and Wellbeing

Risk Manager

Learning & Development Manager

Senior Client Success Manager, Enterprise

Philanthropy Manager

Senior Change Manager

Senior Facilities Manager

Senior Project Manager

Senior Project Manager

Assistant Centre Manager

Assistant in Nursing - Baulkham Hills

Centre Manager

PMO Manager

Junior Product & Brand Manager

Manager, People & Culture

Quality Manager

Centre Manager

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