In-Demand Customer success manager anz, 12 month fixed term Jobs in Canberra, Act

Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 67425,Several
Directorate: Digital Canberra
Advertised (Gazettal date): 17 July 2026
Contact Officer: Grace Stuart on [email protected] or (02) 6207 9526

Details: This is a great opportunity to gain further insight into advanced features of the UKG Pro system and how it manages Time & Attendance business rules for ACT Government Directorates.

A typical day will include:

Providing day-to-day support for the UKG Pro Workforce Management, including troubleshooting and user support;
Working closely with business areas to ensure accurate time and attendance data, compliance with enterprise agreements, and streamlined payroll processing;
Assisting in testing new functionalities, and ensuring smooth upgrade change/s;
Providing training and support to system users, ensuring they are proficient in using UKG Pro for timekeeping, rostering, and scheduling;
Identifying opportunities for process improvements in workforce management;
Preparing and delivering reports, to inform decision-making;
Ensuring system data integrity through regular audits, monitoring, and validation processes;
Keeping abreast of industry best practices and developments related to workforce management systems.

Eligibility/Other Requirements:

Who are we looking for?

An enthusiastic and motivated team player who can hit the ground running and deliver outcomes in delivering Time and Attendance administration support.

What qualities do you need to have?

Demonstrated experience in the support and administration of UKG Pro Workforce Management;
Strong troubleshooting skills;
Excellent interpersonal and customer service skills with a focus on providing support and training to users;
Proficiency in report generation and data analysis.

Note: There are several temporary positions available immediately for up to 12 months with the possibility of permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.

How to Apply: If you think you are the person for the job, please submit your application containing the following:

Curriculum vitae;
Expression of Interest addressing the Behavioural Criteria of no more than two pages;
A Referee report completed by your supervisor.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Note

There are several temporary positions available immediately for up to 12 months with the possibility of permanency.

Apply Now

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Closes: 31 July 2026

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