In-Demand Spare parts Jobs in Baulkham Hills Nsw

Warranty & After-Sales Support
B2BPOWEMACH —Smithfield NSW
- From $65,000 a year
- Full-time
- Customer service
- English
- Electrical experience
Quick Apply
E Commerce Picker Packer - Rare Spares Blacktown
Rare Spares —Blacktown NSW
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
Maintenance Services Technician/Representative
Panasonic Avionics —Alexandria NSW
- $67,286 - $115,565 a year
- Weekend availability
- Engineering
- In-person
Quick Apply
Warehouse Maintenance Planner and Inventory Controller
The Arnott's Group —Huntingwood NSW
- Full-time
- Maintenance
- Analysis skills
- Organisational skills
- Gym membership
Maintenance Supervisor
Viscount Reuse —Erskine Park NSW
- Overtime
- Maintenance
- Manufacturing
- Leadership
Quick Apply
Master Watchmaker – Luxury Horology (Rolex, AP, Patek)
Dlux jewellers —Parramatta NSW
- $57,118.15 - $87,034.84 a year
- Full-time
- In-person
Quick Apply
8d
Automotive Warehouse Storeperson
Active Auto Sportique —Homebush West NSW
- $60,000 - $70,000 a year
- Full-time
- Management
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
Maintenance Fitter - Relocate to Australia
Visy —Sydney NSW
- Full-time
- Communication skills
- Employee assistance program
IT Desktop Support Engineer
Allied digital service limited —Sydney NSW
- $53,000 - $55,000 a year
- Monday to Friday
- In-person
Quick Apply
10d
Mechanical Engineer - Full Time
VEGMASTERS PTY LTD —Silverwater NSW
- $80,000 - $85,000 a year
- Full-time
- Maintenance
- Bachelor's degree
- In-person
Quick Apply
10d
Field Service and Installation Technician
Matthews Australasia Pty Ltd —Silverwater NSW
- $85,000 - $95,000 a year
- Full-time
- Customer service
- Maintenance
- Communication skills
- Employee assistance program
Quick Apply
Field Service Engineer
EBOS Group —Alexandria NSW
- Full-time
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Automotive Account Manager / Business Development
Machter Autoparts —Auburn NSW
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Business development
- Bachelor's degree
- Travel reimbursement
- Employee discount
Quick Apply
3d
Spare Parts Interpreter| Northern Beaches | Full-time
Katz Recruitment —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Sales
Quick Apply
Service Coordinator - Spare Parts, Sydney
Arjo —Eastern Creek NSW
- Management
- Customer service
- ERP systems
20h
Repairs and Maintenance Coordinator
Hungry Jack's —Woolloomooloo NSW
- Full-time
- Restaurant experience
- Communication skills
1d
Outbound Telemarketer
Crazy Parts —Rydalmere NSW
- $33 - $35 an hour
- Sales
- Customer service
- Microsoft Office
- Employee discount
- Free food
Quick Apply
10d
Maintenance Manager - Board, Warwick Farm
Visy —Sydney Western Suburbs NSW
- Full-time
- Maintenance
- Electrical experience
- Budgeting
- Parental leave
- Employee assistance program
Marketing Coordinator
TECO Australia and New Zealand —Smithfield NSW
- $79,500 - $90,000 a year
- Hybrid work
- Management
- Sales
- Marketing
- Work from home
- Employee discount
Quick Apply

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Warranty & After-Sales Support

B2BPOWEMACH
Smithfield NSW

Quick Apply

Job Details

Full-time
From $65,000 a year

Qualifications

Mandarin
Multilingual
Customer service
English
Electrical experience
Data entry
Communication skills

Full Job Description

Powerlink Energy Australia is a leading name in global energy production, and we pride ourselves on producing quality energy equipment to a wide range of industries. As a manufacturer, we design, produce and distribute renewable energy products, diesel and gas generators, air compressors, lighting towers, as well as providing sales, after-sales and warranty support.

The Role

An opportunity has come up for an enthusiastic and customer-focused individual to join our service team. Fluency in both Mandarin and English is essential, as this role requires regular communication with our customers, suppliers and Head Office in Shanghai. The successful candidate will have strong emotional intelligence and enjoys biding positive relationships with customers. An engineering background is preferred, as the role involves supporting technical service inquiries, coordinating repairs and maintenance, and working closely with customers, suppliers and internal departments to deliver exceptional service. The ability to de-escalate customer concerns and work closely with clients to achieve timely and effective resolutions to service claims and technical issues is essential.

The ideal candidate must have excellent communication and interpersonal skills, with the ability to trust and maintain strong relationships with clients. Emotional intelligence is essential, including the ability to remain calm under pressure, handle situations professionally, and adapt communication styles to suit different clients. The ideal candidate must liaise with both internal and external service providers (such as sub-contractors) to assist in the handling and processing of client queries, obtain quotes regarding after sales support and service requests.

A working knowledge of Mandarin is compulsory for this role

Duties & Responsibilities

The ideal candidate should be able to:

1. Conduct multiple tasks with varying deadlines with a minimum amount of supervision

2. Communicate effectively with Mandarin speaking customers, suppliers and stakeholders

3. Build and maintain strong customer relationships by demonstrating professionalism, and a customer-focused approach when managing enquiries and resolving issues

4. Oversee ongoing service projects, action standard operational procedures

5. Ensure communication with our clients is maintained and actioned in a timely manner in fulfillment of KPI’s

6. Liaise with our Head Office in Shanghai to coordinate technical information, service updates and customer requirements

7. Assist in the resolution of complex warranty issues by implementing guidelines from start to finish, provide regular reports to Directors and other team members

8. Engage with clients making warranty claims and triage problems until service/spare parts become available, ensuring client satisfaction is maintained

9. Engage with external sub-contractors to carry out on-site maintenance/repairs, including issuing purchase orders and reviewing costs

10. Have proven experience in client relationship management

11. Be required to travel offsite for service jobs

12. Other duties assigned by managers from time to time

Key Competencies

The following competencies will be highly regarded:

1. Fluent in both English and Mandarin

2. High level of emotional intelligence with the ability to build rapport, resolve conflict and provide exceptional customer service

3. The ability to analyse and plan to account for any changes in stock ahead of time and be able to convey same to other Departments

4. A keen attention to detail to be able to action changes as and when they occur

5. The ability to liaise with multiple departments

At Powerlink Energy, we value our people and believe in creating a positive workplace culture. We provide company lunches every Tuesday, casual Fridays and regular staff events throughout the year, including birthday celebrations and monthly team events.

Job Type: Full-time

Ability to commute/relocate:

Smithfield NSW: Reliably commute or planning to relocate before starting work (Required)

Experience:

Engineering, Mechanical or Electrical industry experience 1+ year (preferred)

Work Authorisation:

Australia (Preferred)

Pay: From $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

spare parts jobs in baulkham hills nsw

Warranty & After-Sales Support

E Commerce Picker Packer - Rare Spares Blacktown

Maintenance Services Technician/Representative

Warehouse Maintenance Planner and Inventory Controller

Maintenance Supervisor

Master Watchmaker – Luxury Horology (Rolex, AP, Patek)

Automotive Warehouse Storeperson

Maintenance Fitter - Relocate to Australia

IT Desktop Support Engineer

Mechanical Engineer - Full Time

Field Service and Installation Technician

Field Service Engineer

Customer Service Officer - Spare Parts

Automotive Account Manager / Business Development

Spare Parts Interpreter| Northern Beaches | Full-time

Service Coordinator - Spare Parts, Sydney

Repairs and Maintenance Coordinator

Outbound Telemarketer

Maintenance Manager - Board, Warwick Farm

Marketing Coordinator

I want to receive the latest job alert for spare parts in baulkham hills nsw

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