In-Demand It support officer Jobs in Wanguri Nt

IT Support Officer
Attorney General's Department —Darwin NT
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
5d
Customer Service Officer (3 Positions Available)
City of Darwin —Darwin NT
- $77,294.05 a year
- Call employer
- Customer service
- Business Administration
- Business
- Annual leave
2d
Finance Officer
AccorHotel —Darwin NT
- Full-time
- Administrative experience
- Communication skills
- Resort
- Employee discount
- Free food
Quick Apply
11d
Finance Data and Systems Officer
City of Palmerston —Palmerston NT
- $102,789.33 - $107,755.15 a year
- Full-time
- Annual leave
5d
Customer Service Officer
Department of Health —Darwin NT
- $70,839 - $76,115 a year
- Temporary
- Customer service
- Office
- Administrative experience
2d
Meter Data Provision Analyst
Power and Water Corporation —Darwin NT
- Full-time
- Administrative experience
- Analysis skills
- Communication skills
2d
Business Support Administrator - Darwin
Saltbush Social Enterprises Limited —Darwin NT
- $65,000 - $75,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- SharePoint
- Annual leave
Quick Apply
Digital Content Creator
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Bachelor's degree
- Editing
9d
Registry Officer
NT Police Force —Darwin NT
- $79,664 - $90,824 a year
- Temporary
- Computer skills
- Communication skills
3d
Visitor Experience Officer
Department of People, Sport and Culture —Darwin NT
- $70,839 - $76,115 a year
- Weekend availability
- Customer service
- English
- Administrative experience
6d
Marketing and Communications Officer
Department of Education and Training —Darwin NT
- $79,664 - $90,824 a year
- Full-time
- Experience working with children
- First Aid Certification
- Organisational skills
2d
Business Support Officer
Attorney General's Department —Darwin NT
- $79,664 - $90,824 a year
- Full-time
- Microsoft Office
- Recruiting
- Communication skills
10d
Communications and Media Specialist
Power and Water Corporation —Darwin NT
- Full-time
- Management
- Administrative experience
- Communication skills
6d
Travel Compliance Officer
Department of Health —Darwin NT
- Full-time
- Microsoft Office
- Databases
- Administrative experience
4d
Executive Assistant
Department of Children and Families —Darwin NT
- $79,664 - $90,824 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Program Officer Homelessness
Department of Children and Families —Darwin NT
- $114,282 a year
- Temporary
- Communication skills
- Negotiation
- Time management
11d
Digital Relationships Officer
Department of Education and Training —Darwin NT
- $102,505 - $114,282 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
13d
Rights of the Terminally Ill Data and Digital System Lead
Department of Health —Darwin NT
- Temporary
- Communication skills
2d
Administration Officer - Music
Haileybury Rendall School —Darwin NT
- Part-time
- Employee assistance program
11d
Supply Officer
Darwin Private Hospital —Darwin NT
- Full-time
- Customer service
- ERP systems
- Hospital experience
2d

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IT Support Officer

Attorney General's Department -
Darwin NT

Apply Now

Job Details

Permanent | Temp to perm | Full-time
5 days ago

Qualifications

Incident management
Customer service
Microsoft Office
Administrative experience
Records management
IT support
SharePoint
Document management systems
Communication skills
Help desk

Full Job Description

Job description
Agency Attorney-General’s Department Work unit Director of Public Prosecutions
Job title IT Support Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $79,664 - $90,824 Location Darwin
Position number 51214 RTF 355550 Closing 14/09/2026
Contact Officer Melinda Listing on 08 8935 7500 on [email protected]
About the agency https://justice.nt.gov.au/ | https://dpp.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=355550

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
Provide technical support ensuring systems are reliable for internal and external users and maintain agencywide operational continuity of
IT services. The role works in a helpdesk environment, sets up devices for new joiners, coordinates with NT Government (NTG) and
external IT stakeholders (DCDD, Police IT, courts, defence), and escalates procedural gaps or major and complex system and IT outages
to the Digital Solutions Coordinator for resolution.
Context statement
The DPP operates independently within the Attorney-General’s Department.
Key duties and responsibilities
1. Provide frontline agencywide IT support and troubleshooting for internal staff and external users, responding to help requests

promptly.
2. Configure, provide and deploy user devices (laptops/desktops, tablets), peripherals and user accounts for new starters and maintain

accurate inventory and configuration records in conjunction with the Office Manager.
3. Diagnose, escalate, and coordinate resolution of system outages and high-priority issues in collaboration with the Digital Solutions

Coordinator.
4. Monitor systems and provide timely updates to stakeholders and assist incident management until resolution.
5. Assist with system maintenance tasks as agreed with the Digital Solutions Coordinator.
6. Coordinate with third-party IT providers and external agency IT teams (e.g., NTG IT, DCDD, police IT, digital transformation/court

teams, defence agencies) to resolve cross‑organisational issues.
7. Identify gaps in procedures, recommend technical or process improvements, and escalate upgrade or procurement needs to the Digital

Solutions Coordinator.
8. Assist with agreed system maintenance tasks (patching, basic server/service checks, backups) and user onboarding and offboarding.
Selection criteria
Essential
1. Demonstrated experience in an IT support or helpdesk role with practical troubleshooting of desktops, laptops, tablets (iPad), printers

and common peripherals.
2. Working knowledge of Microsoft Windows and Office 365 productivity suite, familiarity with account administration and common

enterprise applications.
3. Strong customer service and communication skills with the ability to explain technical issues in plain language to non-technical

stakeholders.
4. Demonstrated experience working with digital case management, records management, and document management systems, including

configuration, user support, and content management on intranet platforms.
5. Demonstrated good level of technical literacy with experience using and administering enterprise collaboration and document storage

platforms (for example SharePoint or equivalent).
6. Effective problem-solving and prioritisation skills; ability to perform under pressure during outages and manage multiple stakeholder

expectations.
Desirable
1. Working Knowledge and experience using NT Government systems, including Resolve and Axon.
2. Qualifications in IT, computer science or related fields.
Further information
The successful applicant will be required to undergo a criminal history check including a Fingerprint scan and Name Check. A criminal
history check will not exclude an applicant from this position unless it is a relevant criminal history. Pre-employment form is to be submitted
with your online application, to support the selection panel in assessing your application.

Apply Now

Refine Your Search

it support officer jobs in wanguri nt

IT Support Officer

Customer Service Officer (3 Positions Available)

Finance Officer

Finance Data and Systems Officer

Customer Service Officer

Meter Data Provision Analyst

Business Support Administrator - Darwin

Digital Content Creator

Registry Officer

Visitor Experience Officer

Marketing and Communications Officer

Business Support Officer

Communications and Media Specialist

Travel Compliance Officer

Executive Assistant

Program Officer Homelessness

Digital Relationships Officer

Rights of the Terminally Ill Data and Digital System Lead

Administration Officer - Music

Supply Officer

I want to receive the latest job alert for it support officer in wanguri nt

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