Job description
Agency Department of Health Work unit Transport Logistics Coordination
Job title Travel Compliance Officer Designation Administrative Officer 4
Job type Full Time Duration Ongoing
Salary $79,664 - $90,824 Location Darwin
Position number 492 RTF 355334 Closing 27/09/2026
Contact officer Victoria Adegoke on 08 8922 6591 or [email protected]
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=355334
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability
by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact
officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the OCPE
website.
Primary objective
Deliver a responsive, quality, cost-effective travel service to NT Health, with a key focus on ensuring compliance with NT Government and NT
Health official travel policies, guidelines and processes.
Key duties and responsibilities
1. Act as the first point of contact, providing clear advice to travellers and managers on matters relating to policy, procedure and legislation
relevant to government travel.
2. Process travel requisitions and undertake compliance checks against NT Government and NT Health official travel requirements.
3. Reconcile and process travel-related accounts and corporate credit card transactions, ensuring appropriate approvals and supporting
documentation are in place.
4. Identify and resolve travel non-compliance in a tactful and professional manner, providing advice to travellers and managers where required.
5. Act as administrator for the agency travel system, providing staff support and training. Co-ordinate official travel through the Northern
Territory Government corporate travel provider and other approved vendors, including creating and maintaining traveller profiles.
6. Provide advice to the Travel Manager and relevant stakeholders on travel service delivery, coordination and continuous improvement,
including the identification of risks, issues and solutions.
7. Develop and maintain strong customer relationships with internal and external stakeholders through timely liaison, negotiation and problem-
solving.
8. Maintain effective reporting systems and provide accurate reports, submissions and briefings relating to areas of responsibility.
9. Follow service quality standards and work health and safety policies and procedures to ensure high-quality, safe services and workplaces.
Selection criteria
Essential
1. Sound knowledge of policies and guidelines relating to NTG official travel, or the demonstrated ability to quickly learn and translate relevant
policies into practice.
2. Well-developed office administration skills and processes, including high-level numeracy and literacy skills, attention to detail, and the ability
to undertake compliance activities and audits.
3. Sound analytical, logical and problem-solving skills, with the proven ability to analyse information, provide accurate advice and make evidence-
based recommendations.
4. High-level communication, mediation and negotiation skills, with the ability to work and interact respectfully with people from diverse
backgrounds.
5. Demonstrated ability to use corporate systems and databases to maintain accurate records, undertake analysis and produce reports.
6. Well-developed interpersonal and client service skills, with a proven commitment to meeting client expectations and requirements.
7. Proven ability to work collaboratively and effectively in a team, contributing to team objectives and making effective use of own and others’
capabilities.
8. Demonstrated ability to work with initiative, sound judgement and autonomy, while maintaining a high level of motivation.
9. High-level computer literacy, including proficiency in Microsoft Office applications.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and criminal
history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For immunisation
requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or body substances), check
with contact person for requirements.
