In-Demand Maintenance and customer support Jobs in Perth, Wa

ICT Customer Support Officer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
Lift Installations & Servicing (Training Provided) – Part-Time
Altitude Lifts —Perth WA
- $45 - $60 an hour
- Part-time
- Electrical experience
- Construction experience
- In-person
- Travel reimbursement
- On-the-job training
Quick Apply
3d
Administration Assistant
Liebherr-Australia Pty. Ltd. —Perth WA
- Full-time
- Administrative experience
- Organisational skills
- Business Administration
- Health insurance
6d
Cinema Worker Junior
EVT Group —Hillarys WA
- Communication skills
BDM (Business Development Manager)
Blue Yonder Access —Perth WA
- $115,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Bachelor's degree
- Travel reimbursement
- Fuel card
Quick Apply
7d
Travel Support Coordinator | Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Perth WA
- $83 - $85 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Quick Apply
Service Administrator
Toyota Material Handling Australia —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Parental leave
- Employee assistance program
12d
Maintenance Planner - Operations and Field Services
UON —Perth WA
- $145,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Maintenance
- Health insurance
- Referral program
10d
IT Support Specialist
Employment Hero —Cloverdale WA
- Full-time
- Management
- Customer service
- Office
2d
Part Time Stockroom & Store Maintenance Associate
Beacon Lighting —Myaree WA
- Part-time
- Maintenance
- Microsoft Office
- POS
- Profit sharing
6d
IT Support Officer (L2)
Tes Global —Osborne Park WA
- Full-time
- Customer service
- Administrative experience
- Communication skills
Quick Apply
Project Support Officer
Veolia Environmental Services —Henderson WA
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Maintenance Scheduler
Wabtec —Welshpool WA
- Full-time
- Maintenance
- Microsoft Office
- Computer skills
- Employee assistance program
Quick Apply
Alchemy Saunas Part Time Front of House - West Leederville
Alchemy Saunas —Perth Eastern Suburbs WA
- $27 - $45 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
Quick Apply
Support Worker Gardening & Home Maintenance (Stirling)
Chorus Australia —Stirling WA
- From $34.59 an hour
- Part-time
- Hybrid work
- Customer service
- First Aid Certification
- Computer skills
Quick Apply
Facilities Assistant
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Part-time
- Customer service
- Administrative experience
- First Aid Certification
- Health insurance
- Parental leave
Quick Apply
11d
Receptionist and Admin Assistant
MineARC Systems —Kewdale WA
- Full-time
- Office
- Microsoft Office
- Administrative experience
- Employee assistance program
12d
Administration Assistant
Purple House —Perth WA
- $43.61 - $45.23 an hour
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
Quick Apply
Estimation and Asset Support Manager
Veolia Environmental Services —Henderson WA
- Hybrid work
- No degree
- Leadership
- Parental leave
- Employee assistance program
Maintenance Officer - North Fremantle
Regis Aged Care —North Fremantle WA
- Weekend availability
- Maintenance
- Communication skills
- Parental leave
- Employee discount

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ICT Customer Support Officer

Groupsupport Pty Ltd
Perth WA

Quick Apply

Job Details

Permanent | Graduate | Full-time
$75,000 - $95,000 a year

Qualifications

Azure
CCNP
CCNA
LAN
AWS
Analysis skills
Bachelor's degree
Systems engineering
WAN
VMWare
Diploma
Network engineering
AI
Communication skills
Time management
Help desk
Information Technology
VPN

Full Job Description

GroupSupport are a well established General IT and Managed Service Provider delivering a broad range of services to a diverse portfolio of clients. Offerings include enterprise grade ICT infrastructure, advanced network design and engineering, cybersecurity solutions, automation & AI integrations and systems management.

With several new opportunities and an ever-expanding client base, we seek the services of at least 1 experienced technician to complement its existing customer facing team.

What we’re offering

- Always interesting work across a broad range of customers

- An opportunity to expand on your skill sets and help others achieve the same

- Stable and permanent employment within a close knit team environment

- Leadership development is also available to the suitable candidate.

This role will suit an experienced ICT professional with solid communication and technical skills, who is ready to broaden and mature their abilities and skills.

Position Overview

This is primarily an engineering role involving design, deployment, optimisation and maintenance of complex network and systems infrastructure across multiple clients within a close-knit highly functional team environment.

The position requires advanced technical expertise, professional judgement, experience and responsibility for end-to-end infrastructure solutions; including troubleshooting of complex and non-routine issues.

The role also involves supporting and mentoring support and helpdesk technicians, assisting with project management, documentation and communication: working with the sales and administration teams to cost solutions.

Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.

Key Duties and Responsibilities
The successful applicant will be responsible for, but not limited to:

- Stable and permanent employment within a close knit team environment

- Designing, implementing, and maintaining enterprise-level network infrastructure, including LAN, WAN, VPN, SDWAN and secure remote access solutions

- Collaborating, communicating and assisting with internal team members and external parties as required.

- Configuring, managing, and optimising network and security devices such as routers, switches, firewalls, and intrusion prevention systems (both software and hardware)

- Analysing network and systems performance, implementing improvements to ensure availability, scalability, and security while maintaining uptime for client systems.

- Diagnosing and resolving complex network and systems faults across complex, multi-site, hybrid, and cloud-based environments as needed

- Designing, deploying, and supporting cloud infrastructure solutions, including Amazon Web Services (AWS), Microsoft Azure

- Implementing and maintaining cybersecurity controls in accordance with recognised industry frameworks and best practices

- Producing and maintaining detailed technical documentation, system architecture designs, and network diagrams

- Liaising with clients, vendors, and internal stakeholders regarding infrastructure projects, upgrades, and technical solutions

- Contributing to infrastructure standards, technical processes, mentoring of peers and continuous improvement initiatives

Selection Criteria – Minimum Requirements

Applicants must meet the following criteria:

- A Diploma, Batchelor’s Degree or higher qualification in a relevant course such as Information Technology, Computer Science, or overseas' equivalent.

- A minimum of one (1) years' relevant post-qualification experience performing network and systems engineering duties at a professional level

- Competent English (IELTS 6.0 and above, or equivalent)

- Demonstrated professional experience in:

o Enterprise networking, including routing, switching, and firewall technologies

o Multi-site and/or client-facing infrastructure environments

o Cloud platforms, specifically AWS and/or Microsoft Azure

o Virtualisation technologies, such as VMware, Hyper-V, or equivalent

- Strong analytical, troubleshooting, and problem-solving skills applied to complex, non-routine technical issues

- Proven ability to work independently and exercise technical judgment with minimal supervision

- Well-developed written and verbal communication skills, including the ability to produce technical documentation

- Good Time management and effective organisation skills

Desirable Experience and Qualifications

- Industry-recognised certifications (e.g. CCNA, CCNP, AWS, Microsoft Azure)

- Prior experience working within a Managed Services Provider (MSP) environment

- Experience with other platforms and languages (eg: Linux, Mac, Python, Java)

- Knowledge of troubleshooting strategies and preventative maintenance work practices

- Experience with major vendor offerings for firewall, backup, cloud and security management equipment

Employment Conditions

- Permanent, full-time position based in Perth, Western Australia

- Salary range reflects current market rates commensurate with skills and experience

- Standard business hours, with reasonable additional hours as required to meet project and operational needs

Application Process
All applications will be assessed strictly against the stated selection criteria.
Only applicants who meet the minimum requirements will be considered for the role.

When applying be sure to include a covering letter that includes an indication of your preferred future direction in the industry.

Additional Information
This position - ICT Customer Support Officer ANZSCO 313112 - has been advertised in accordance with Australian Labour Market Testing (LMT) requirements.
The employer is committed to fair, transparent, and merit-based recruitment practices.
The employer follows Australian National Employment Standards, established under the Fair Work Act 2009

The company reserves the right to appoint a candidate during the advertising period and will contact referees prior to any job offer.

Pay: $75,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

maintenance and customer support jobs in perth, wa

ICT Customer Support Officer

Lift Installations & Servicing (Training Provided) – Part-Time

Administration Assistant

Cinema Worker Junior

BDM (Business Development Manager)

Travel Support Coordinator | Mon to Fri 38 hours | Balcatta Support Centre

Service Administrator

Maintenance Planner - Operations and Field Services

IT Support Specialist

Part Time Stockroom & Store Maintenance Associate

IT Support Officer (L2)

Project Support Officer

Maintenance Scheduler

Alchemy Saunas Part Time Front of House - West Leederville

Support Worker Gardening & Home Maintenance (Stirling)

Facilities Assistant

Receptionist and Admin Assistant

Administration Assistant

Estimation and Asset Support Manager

Maintenance Officer - North Fremantle

I want to receive the latest job alert for maintenance and customer support in perth, wa

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