In-Demand Business and training support officer Jobs in Melbourne, Vic

Training and Support Officer
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
14d
Service Desk Officer
Australian Red Cross Lifeblood —West Melbourne VIC
- $63,000 - $68,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Parental leave
- Employee assistance program
Freight Air Cargo Examination Officer
ISS —Melbourne VIC
- Part-time
- On-the-job training
- Employee assistance program
Human Resource Adviser
The Reddrop Group —Canterbury VIC
- $80,000 - $85,000 a year
- Full-time
- Management
- Bachelor's degree
- Human resources
Quick Apply
13d
Business Support Officer (NDIS)
WISE Employment —Melbourne VIC
- From $62,000 a year
- Part-time
- Customer service
- Communication skills
- Time management
7d
People and Safety Support Officer
Merri-bek City Council —Coburg VIC
- $86,000 - $97,000 a year
- Part-time
- Hybrid work
- Databases
- Administrative experience
- Recruiting
- Parental leave
5d
Quality Assurance Officer
St Vincent's Health Australia —Melbourne VIC
- $74,448.40 - $78,171.60 a year
- Full-time
- Data analysis skills
- Leadership
- Communication skills
5d
Executive Assistant Chief Executive Officer
Merri-bek City Council —Coburg VIC
- $102,000 - $111,000 a month
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Parental leave
6h
Projects & Communications Support Officer
La Trobe University —Bundoora VIC
- Full-time
- Administrative experience
- Working with children
- Organisational skills
5h
Compliance Officer
Service Stream —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Student Recruitment and Admissions Officer
Holmesglen Institute —Melbourne VIC
- $70,975 - $77,063 a year
- Contract
- Customer service
- Microsoft Office
- University
- Employee assistance program
Quick Apply
7d
Customer Service Officer
Criterion Industries —Epping VIC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Business development
- Construction experience
- On-the-job training
- Employee assistance program
Education Administration Officer
Knowbal Migration and Education —Williams Landing VIC
- Full-time
- CRM software
- Customer service
- Office
Quick Apply
Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
7h
Asset Management Spatial Information Officer
Merri-bek City Council —Coburg VIC
- $114,000 - $128,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Communication skills
- Parental leave
Business Support Officer
SLR Consulting —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Administrative experience
Information Security Officer
Greater Western Water —Footscray VIC
- $100,467 a year
- Full-time
- Remote
- Health insurance
- Parental leave
7d
Human Resources Coordinator / Officer
Hyatt Place Melbourne, Caribbean Park —Melbourne VIC
- Full-time
- Microsoft Office
- Databases
- Administrative experience
Payroll Officer
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Parental leave
Legal Technology Analyst, Corporate Services
Victorian Government Solicitor's Office —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Organisational skills
13d

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Training and Support Officer

Department of Education -
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
14 days ago

Qualifications

Certificate IV
Administrative experience
Analysis skills
Driver Licence
Organisational skills
Working with Children Check
Communication skills

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: Education and training

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/FPIS/1933992

We're looking for a motivated and customer-focused Training & Support Officer to join our collaborative statewide team. This is an exciting opportunity for someone who enjoys working with people, solving problems, and making a tangible difference to how schools use technology.

About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division

The School Digital Services team plays a vital role in delivering IT services, managing school systems, and leading major government-funded digital initiatives that shape the future of education across Victoria.

About the Role

We're looking for a motivated and customer-focused Training & Support Officer to join our collaborative statewide team.

In this role you'll help build the capability of Victorian government schools by delivering high-quality training, advice and support for the Department's administrative systems, including Student Insight, CASES21 and eduPay. You'll work with a broad range of stakeholders to develop engaging learning resources, deliver professional learning programs, provide operational support, and contribute to initiatives that improve customer experience and service delivery.

This is an exciting opportunity for someone who enjoys working with people, solving problems, and making a tangible difference to how schools use technology.

As a Training & Support Officer you will:

Deliver engaging face-to-face, virtual and blended training programs for Department administrative systems.
Develop, review and maintain contemporary learning resources, user guides and support documentation.
Provide high-quality advice, guidance and operational support to school and corporate staff.
Build productive relationships with schools, regional offices, corporate stakeholders and system owners.
Support the operation of the Department's Information Technology Training Centres (ITTCs).
Contribute to system implementations, business improvement initiatives and organisational change activities.
Analyse customer feedback and service information to identify opportunities for continuous improvement.
Work collaboratively within a geographically dispersed statewide team to deliver consistent, high-quality customer service.

Attributes

You'll be someone who enjoys helping others succeed and can translate technical or business information into practical learning experiences.

You'll bring:

Experience delivering training, learning or support services in a customer-focused environment.
Excellent interpersonal, communication and stakeholder engagement skills.
Strong organisational skills with the ability to manage competing priorities.
Well-developed problem-solving and analytical skills.
Experience developing training resources or user documentation.
A collaborative approach and commitment to continuous improvement.
Experience working with enterprise business systems or digital platforms.
The ability to quickly build knowledge of Department administrative systems and business processes.

Experience within education, government or other large organisations will be highly regarded.

Qualifications

Essential

Current Employee Working with Children Check.

Desirable

Certificate IV in Training and Assessment (TAE40122 or equivalent).
Current Victorian Driver Licence.

How to apply

To be considered for this position, please submit your Resume, a Cover Letter (max. 2 pages), and your responses to the Key Selection Criteria (KSC), highlighting your skills, relevant experience, and what makes you the right fit for this role.

For more details regarding this position please see attached role statements.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Mike Pursell – Lead, Training & Support via (03) 7022 0677 or [email protected].

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 14th July 2026

Applications close Tuesday 14 July 2026 at 11.59pm

Posted

30 June 2026

Apply Now

Refine Your Search

business and training support officer jobs in melbourne, vic

Training and Support Officer

Service Desk Officer

Freight Air Cargo Examination Officer

Human Resource Adviser

Business Support Officer (NDIS)

People and Safety Support Officer

Quality Assurance Officer

Executive Assistant Chief Executive Officer

Projects & Communications Support Officer

Compliance Officer

Student Recruitment and Admissions Officer

Customer Service Officer

Education Administration Officer

Customer Contact Officer

Asset Management Spatial Information Officer

Business Support Officer

Information Security Officer

Human Resources Coordinator / Officer

Payroll Officer

Legal Technology Analyst, Corporate Services

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