In-Demand Client experience manager Jobs in Cremorne, Vic

Office Administration Assistant
Clinic Maintenance Pty Ltd —Braeside VIC
- $52,880.00 - $59,880.70 a year
- Full-time
- Management
- Customer service
- Clinic
Quick Apply
Assistant Venue Manager
Mary Eats Cake —Brunswick VIC
- $70,000 - $75,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Quick Apply
11d
Case Manager
Life Without Barriers —Dandenong VIC
- Up to $15,900 a year
- Full-time
- Hybrid work
- Social Work
- Negotiation
- Work from home
- Employee assistance program
10d
Senior Performance Manager
Impressive —Cremorne VIC
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Communication skills
- Gym membership
- Referral program
Quick Apply
10d
Mobility Specialist - APAC
Remote —Melbourne VIC
- $29,450 - $74,500 a year
- Remote
- AI
- Communication skills
- Relocation assistance
- Annual leave
Assistant Store Manager – Full-Time
B.W. Machinery - Kingston Mowers —Cheltenham VIC
- From $75,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
Collections Officer – Commercial & Consumer
On Group —Cheltenham East VIC
- $75,000 - $90,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick Apply
9d
Admissions Officer
Pass Global Pty Ltd T/a ALTEC College —Melbourne VIC
- $28 - $33 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
Quick Apply
7h
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Case Manager
EML —Melbourne VIC
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
10d
Workplace Experience Manager
CBRE —Melbourne VIC
- Full-time
- AI
- Communication skills
- Parental leave
Client Enablement Manager
Link Group —Docklands VIC
- Hybrid work
- Administrative experience
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Service Delivery Manager
Centorrino Technologies —Melbourne VIC
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
Support At Home Case Manager
Ryman Healthcare —Wheelers Hill VIC
- Full-time
- Hybrid work
- Nursing
- Customer service
- Case management
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
7d
Business Manager
Spoon Digital Limited —Tullamarine VIC
- $60,000 a year
- Full-time
- CRM software
- Sales
- Research
Quick Apply
12d
Guest Experience & Project Manager
Chubb —Melbourne VIC
- Every weekend
- Hospitality
- Microsoft Excel
- Microsoft Office
5d
Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
5d
Daily Org/Admin support - REMOTE position
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Remote
- Communication skills
7d
Project Manager – Team Lead
Ethnolink Pty Ltd —Cremorne VIC
- $83,000 - $88,000 a year
- Full-time
- In-person
Quick Apply
17h

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client experience manager jobs near cremorne, vic

Office Administration Assistant

Clinic Maintenance Pty Ltd
Braeside VIC

Quick Apply

Job Details

Full-time
$52,880.00 - $59,880.70 a year

Qualifications

Management
Customer service
Bachelor's degree
Construction experience
Business
Communication skills

Full Job Description

About Clinic Maintenance

Clinic Maintenance is a Melbourne-based renovation and maintenance business delivering home renovation, commercial renovation, repair and maintenance services across Melbourne. The business promotes registered builders, detailed planning, transparent communication, strong workmanship and end-to-end project delivery across services such as bathroom renovations, kitchen renovations, full home renovations, commercial renovations, outdoor living spaces, garage conversions, laundry renovations and general maintenance.

About the Role

We are seeking a Management Consultant / Business Consultant to support the continued growth and operational maturity of Clinic Maintenance. The role will work closely with the business owner, project managers, trades, administration team and other stakeholders to review current operations and recommend practical improvements across sales, quoting, scheduling, project delivery, client communication, documentation, reporting and after-service support.

This role is suited to a structured business improvement professional who can analyse current workflows, identify operational gaps, prepare improvement recommendations and support the implementation of better systems, procedures and management controls across a growing project-based business.

Key Responsibilities

· Review current business operations across enquiry intake, site inspection, quoting, job scheduling, project delivery, client updates, invoicing, warranty and after-service support.

· Analyse existing workflows, job records, reports, client communication practices, templates, handover points and internal procedures.

· Identify business gaps, bottlenecks, duplicated work, risk areas and opportunities to improve efficiency, service consistency and customer experience.

· Develop recommendations to improve operating methods, work allocation, project visibility, internal accountability and resource utilisation.

· Prepare business improvement reports, workflow maps, procedure documents, implementation plans, role clarity recommendations and management updates.

· Assist with refining the end-to-end project management process from initial consultation through to final inspection and aftercare.

· Support improvements to quote follow-up, client communication standards, job tracking, scheduling, documentation and performance reporting.

· Review job roles, responsibilities and handover points between administration, project management, trades and management.

· Recommend improvements to systems, templates, checklists, dashboards and standard operating procedures.

· Assist with implementing approved recommendations, including revised procedures, team guidance, training materials and change support.

· Provide coaching and support to team members during process, system and operating model changes.

· Support management in improving scalability, profitability, control, customer satisfaction and overall business performance.

Skills and Experience

· Bachelor degree or higher in Business, Management, Commerce, Operations, Project Management or a related discipline.

· Experience in management consulting, business consulting, operations improvement, business transformation or organisational improvement.

· Strong ability to analyse workflows, business processes, operating models, role responsibilities and organisational structures.

· Experience preparing process maps, business cases, reports, procedures, implementation plans and business improvement documentation.

· Strong stakeholder engagement skills and the ability to work with business owners, project managers, administrators, trades and operational teams.

· Ability to convert business problems into clear, practical and commercially realistic recommendations.

· Strong written communication skills and confidence preparing professional reports and management documentation.

· Experience supporting change implementation across small to medium-sized businesses or project-based operations.

· Strong attention to detail, sound judgement and the ability to manage competing priorities.

Highly Regarded

· Experience in construction, renovations, property maintenance, trades, project services, field services or building-related operations.

· Experience improving quoting, scheduling, job management, CRM, project tracking or customer service workflows.

· Knowledge of residential renovation project lifecycles, including consultation, design, quoting, approvals, delivery, handover and aftercare.

· Experience using or improving job management systems, CRM platforms, project management tools, reporting dashboards or workflow automation.

· Experience developing standard operating procedures, checklists, forms, templates, role guides and team training materials.

About You

You are a practical and structured business improvement professional who understands how to make a growing business more efficient, consistent and scalable. You are comfortable working in a hands-on environment and can translate operational issues into clear business recommendations that can be implemented by real teams.

You can engage with both management and frontline teams, and you understand that effective consulting is not just about writing reports. It is about diagnosing problems, recommending workable solutions and helping the business adopt better ways of working.

Why Join Clinic Maintenance?

· Work with a growing Melbourne renovation and maintenance business.

· Help shape the operating model of a hands-on, customer-focused company.

· Contribute to real business improvement across sales, operations, project delivery, customer experience and reporting.

· Support a business that values communication, quality workmanship and practical project delivery.

· Opportunity to make a visible impact on how the business scales and performs.

How to Apply

Please submit your resume and a short cover letter outlining your experience in business improvement, operations consulting, workflow analysis, organisational change or project-based operational improvement.

Applications from candidates with experience in construction, renovations, property services, trades, field services or project-based businesses will be highly regarded.

Pay: $52,880.00 – $59,880.70 per year

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in cremorne, vic

Office Administration Assistant

Assistant Venue Manager

Case Manager

Senior Performance Manager

Mobility Specialist - APAC

Assistant Store Manager – Full-Time

Collections Officer – Commercial & Consumer

Admissions Officer

Logistics Manager

Case Manager

Workplace Experience Manager

Client Enablement Manager

Service Delivery Manager

Support At Home Case Manager

Area Manager

Business Manager

Guest Experience & Project Manager

Hotel Services Manager

Daily Org/Admin support - REMOTE position

Project Manager – Team Lead

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