Business Manager — Two Full-Time Positions
Spoon Digital Limited is looking for two early-career professionals to join our Melbourne team in full-time roles. You will help develop new business opportunities, support client accounts and coordinate with our strategy, creative, digital marketing and production teams in Australia and Hong Kong.
At a glance
Two identical vacancies
Full-time employment
Expected commencement date: 1 September 2026
AUD 60,000 per annum
12% superannuation in addition to base salary
38 ordinary hours per week, Monday to Friday
Primarily on site at 13 Beverage Drive, Tullamarine VIC 3043
Contract position title: Business Manager
About Spoon Digital
Spoon Digital Limited is an advertising agency providing creative, strategy, digital marketing, production and marketing consultancy services. This role offers exposure to client work and cross-border collaboration between our Melbourne and Hong Kong teams.
Responsibilities
Communicate with prospective and existing clients to understand their advertising, marketing and business needs.
Help shape suitable creative, strategy, digital marketing and production solutions with support from senior and specialist colleagues.
Identify, research and assess new business opportunities.
Support client outreach, proposals, presentations, pitches and commercial discussions.
Maintain accurate sales pipeline, CRM and client follow-up records.
Build and maintain client relationships and identify appropriate retention, cross-sell and account-growth opportunities.
Coordinate with strategy, creative, production and delivery teams across Australia and Hong Kong.
Support client onboarding, project handover and ongoing account communication.
Monitor client requirements, timelines, commitments, scope and satisfaction, and escalate issues appropriately.
Follow company procedures for pricing, expenditure, contracting, confidentiality, privacy and record-keeping.
Minimum requirements
At least one year of relevant practical experience in business development, account management, client service, advertising, marketing or a related field, or equivalent transferable experience.
Professional client communication and organised follow-up.
Some experience supporting proposals, presentations or pitches.
Experience with a CRM or sales pipeline tool, or demonstrated ability to learn one quickly.
Current lawful Australian work rights.
Ability to work primarily on site in Tullamarine, with reasonable adjustments if required.
Preferred
Advertising agency, marketing, creative, production or related sector exposure.
A relevant degree or qualification; equivalent practical experience is welcomed.
Experience collaborating across functions or locations.
Role scope
This is an early-career business development and client account role. It does not include staff management or independent authority to approve expenditure, sign contracts, change client commercial terms or make binding commitments on behalf of Spoon Digital Limited. Proposal development, client handover and account development will be supported by relevant colleagues.
Application process
Apply with your CV and concise answers to the screening questions. A long cover letter is not required. All recruitment decisions are made by authorised people.
Equal opportunity and reasonable adjustments
Spoon Digital Limited is committed to a fair and accessible recruitment process. If you need a reasonable adjustment to take part, please contact [email protected]. Requesting an adjustment will not disadvantage your application.
Candidate privacy
Spoon Digital Limited will collect and use applicant information for recruitment, candidate assessment, communication and related legal or administrative purposes. Applicant information will be stored in access-controlled systems and may be handled by authorised personnel and approved service providers, including secure AI-assisted tools used only to organise information and prepare non-binding summaries. All employment decisions are made by authorised people.
To request access, correction or human review, or to ask a privacy question, contact [email protected]. Please do not provide passport details, visa documents, tax file numbers, bank details or medical information at the application stage.
Show full description
Pay: $60,000.00 per year
Application Question(s):
- Can you work primarily on site at 13 Beverage Drive, Tullamarine, Monday to Friday, with reasonable adjustments if required? Please answer Yes or No.
- Are you available to commence on 1 September 2026? If not, please state your earliest available date.
- Briefly describe your relevant business development, account management, client service, advertising or marketing experience (maximum 100 words).
- Give one brief example of a proposal, presentation or pitch you supported (maximum 100 words).
- Which CRM or sales pipeline tools have you used, and how did you keep follow-up records accurate? (maximum 100 words).
- Do you currently have lawful Australian work rights? Please answer Yes, No or Unsure. No visa documents are required at this stage.
- Can you accept a full-time role working 38 hours per week? Please answer Yes or No.
Work Location: In person
