In-Demand Customer experience & content Jobs in Robina, Qld

Cinema Worker Level 2
EVT Group —Robina QLD
- Management
- Customer service
- Cleaning
Social Media & Event Marketing Manager
Superbar —Coolangatta QLD
- $30.96 - $35.35 an hour
- Part-time
- Hospitality
- In-person
- Communication skills
Quick Apply
6h
Customer Experience & Content Creator
Hismile —Burleigh Waters QLD
- Temporary
- Customer service
- Organisational skills
- Computer skills
- Free parking
Quick Apply
Marketing Communications Executive
Coral Expeditions —Coolangatta QLD
- Full-time
- CRM software
- Writing skills
- Organisational skills
- Employee discount
- Gym membership
Quick Apply
10d
Digital Marketing Coordinator
Village Roadshow —Gold Coast QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Employee assistance program
8d
Event Host
Actually Socials Gals —Gold Coast QLD
- Weekend availability
- Hospitality
- In-person
Quick Apply
2d
Operations Junior
Hismile —Burleigh Waters QLD
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Free parking
Quick Apply
4d
Digital Marketing Specialist
Hismile —Burleigh Waters QLD
- Full-time
- Marketing
Quick Apply
5d
iFLY Gold Coast - Flight Instructor
xReality Group —Surfers Paradise QLD
- From $27.08 an hour
- Part-time
- Sales
- POS
- In-person
- Flexible schedule
Quick Apply
Content Manager
NRMA Parks and Resorts —Coolangatta QLD
- Full-time
- Hospitality
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
Quick Apply
Branch Administrator
City of Gold Coast —Gold Coast QLD
- From $86,611 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Marketing Specialist
Grant Avenue Holdings Pty Ltd —Gold Coast QLD
- $70,000 - $80,000 a year
- Full-time
- Marketing
- Organisational skills
- In-person
Quick Apply
Content Specialist - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Writing skills
- AI
- Editing
Junior Paid Media Specialist
Hismile —Burleigh Waters QLD
- Full-time
Quick Apply
8d
Marketing Coordinator
Hismile —Burleigh Waters QLD
- Full-time
- Communication skills
- Marketing
Quick Apply
Partnerships Lead
Hismile —Burleigh Waters QLD
- Full-time
- Communication skills
- Marketing
Quick Apply
11d
Search Manager - SEO/SEM (12-month Maternity Leave Backfill)
NRMA Parks and Resorts —Coolangatta QLD
- Contract
- Analysis skills
- AI
- Communication skills
- Gym membership
- Referral program
Quick Apply
Client Ticketing Services Manager
Ticketek Entertainment Group —Arundel QLD
- $72,500 a year
- Full-time
- Hybrid work
- Annual leave
- Parental leave
Quick Apply
1d
Social Media & Marketing Growth Specialist
Gotta Fix Them All Professional Card Restorations —Gold Coast QLD
- $45,000 - $59,000 a year
- Part-time
- In-person
- Marketing
Quick Apply
9h
Field Marketing Manager - APAC
Veracross —Miami QLD
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Organisational skills
- Annual leave
- Work from home
Quick Apply

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Cinema Worker Level 2

EVT Group
Robina QLD

Apply Now

Job Details

Casual

Qualifications

Management
RSA
Customer service
Property maintenance
TMS
Dayforce
Cleaning
Security
LMS

Full Job Description

Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!

Event Cinemas is part of EVT, one of Australasia’s market-leading experience creators, offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

About the Role:
General Cinema Duties

Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.
Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level.
Actively contribute to and participate in all cinema campaigns.
Follow Workplace Health and Safety policies and procedures including emergency procedures.
Attend and complete all mandatory training sessions as designated by EVT.
Assist fellow employees as needed, fostering a cooperative and supportive work environment.
Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area.
Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks.
Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices.
Security knowledge and awareness.
Queue management and crowd control.
Lost property maintenance.
Retail Customer Service
Proficiency in register operation and ticketing systems.
Product and service knowledge.
Cash preparation and responsibility for own till.
Conduct self-audits and ensure financial balance through attention to detail and accuracy.
Prepare food and beverages for sale, ensuring a high standard of quality and product presentation.
Maintain product stock levels and presentation, in accordance with planograms where applicable.
Assist with stock control through accurate stock handling. Support preparation for stocktake as required.
RSA qualifications as required.
Cinema Attendant
Maintain an elevated standard of customer service by prioritising and attending to their needs proactively.
Presentation and minor maintenance of games machines.
Queue management and crowd control including allocated seating management.
Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level.
Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues.
Bio-Box Training
Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats.
Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation.
Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery.
Monitor the delivery of alternative content including live satellite streaming and special event screenings.
TMS daily scheduled session check.
Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.).
Knowledge in film programming.
General maintenance within the cinema complex as appropriate to skill and knowledge at this level.
KPI’s

Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.

Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.

Apply Now

Refine Your Search

customer experience & content jobs in robina, qld

Cinema Worker Level 2

Social Media & Event Marketing Manager

Customer Experience & Content Creator

Marketing Communications Executive

Digital Marketing Coordinator

Event Host

Operations Junior

Digital Marketing Specialist

iFLY Gold Coast - Flight Instructor

Content Manager

Branch Administrator

Marketing Specialist

Content Specialist - Broadbeach, QLD

Junior Paid Media Specialist

Marketing Coordinator

Partnerships Lead

Search Manager - SEO/SEM (12-month Maternity Leave Backfill)

Client Ticketing Services Manager

Social Media & Marketing Growth Specialist

Field Marketing Manager - APAC

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