In-Demand Contract support analyst Jobs in Melbourne, Vic

Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Expression of Interest | Business Analysts
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- Analysis skills
Quick Apply
2d
Business Analyst- 2-year fixed-term contract
For Purpose Aged Care —Cheltenham VIC
- Contract
- ERP systems
- Employee assistance program
- Employee discount
Technical Business Analyst – Housing System Transformation Program
Aboriginal Housing Victoria —Fitzroy North VIC
- Full-time
- CRM software
- Administrative experience
- Communication skills
4d
Business analyst - Health insurance and claims
Infosys Singapore & Australia —Melbourne VIC
- Contract
- Hybrid work
- Azure
- Agile
- Business
- Health insurance
Quick Apply
Data Testers | Expressions of Interest
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- SQL
Quick Apply
2d
Workforce Optimisation Analyst
Scope (Aust) —Hawthorn VIC
- $15,900 a year
- Full-time
- Communication skills
- Negotiation
- Time management
- Fuel discount
Data & Reporting Analyst (Power BI)
Junior Adventures Group —Camberwell VIC
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- SQL
- Health insurance
- Parental leave
Quick Apply
4d
Business Analyst-Food & Beverage
ISS —Melbourne VIC
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Graduate Pricing Analyst
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
2d
Allocation & Replenishment Analyst - Platypus
Accent Group —Cremorne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick Apply
10d
SOC Analyst L2
AC3 —Melbourne VIC
- $800 - $850 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
General Business Governance & Control Specialist (1st Line)
ANZ Banking Group —Melbourne VIC
- Contract
- Financial services
- Communication skills
3d
Insights & Automation Analyst
Wesfarmers Health —Docklands VIC
- Contract
- Microsoft Excel
- SQL
- AI
- Employee assistance program
13d
Contract Support Analyst
The Salvation Army —Blackburn VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
5d
PMO Analyst - 6 month Max tenure contract
Leidos —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Business Analyst
Care Connect —Abbotsford VIC
- Full-time
- Hybrid work
- PMP
- Data analysis skills
- Analysis skills
- Employee assistance program
3d
Business Analyst - Data
NTT —Melbourne VIC
- Urgently hiring
- Hybrid work
- Microsoft Excel
- SQL
- Agile
Quick Apply
Allocation & Replenishment Analyst - Platypus
Platypus —Cremorne VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick Apply
10d
Workforce Planning Analyst
Metro Trains Melbourne —Melbourne VIC
- $135,000 a year
- Overtime
- Hybrid work
- Communication skills
- Time management
- Commuter assistance
2d

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contract support analyst jobs near melbourne, vic

Service Desk Analyst

AC3 -
Melbourne VIC

Quick Apply

Job Details

Full-time
$70,000 a year

Qualifications

ITIL Certification
Azure
IT service management
Technical support
Microsoft Office
ITIL
ServiceNow

Full Job Description

Fixed Term Contract until 31/12/26
Likely extension/conversion to permanent
$70K + Super (pro-rata)

About AC3

At AC3, our purpose is simple but powerful: make technology real. As Australia's leading secure multi-cloud solutions provider, we support over 700 enterprise clients including more than half of the NSW Government to translate technical potential into business results. From cloud and infrastructure to cyber security and data integration, we provide full-stack solutions to consult, build, run and optimise IT environments.

Proudly Australian-owned with offices in Sydney, Melbourne and Auckland, AC3 ranks #4 on Australia's Best Places to Work list. We're a tight-knit crew of smart people, using brilliant tech to deliver exceptional outcomes. We value trust, ownership, bold ideas and a good laugh along the way.

About the Role

This is more than your typical Level 2 Service Desk gig.

We're offering ambitious tech professionals the chance to join our award-winning Service Desk team and step into a career fast lane. You'll master core support disciplines across Microsoft, AD, and Windows environments while developing the knowledge and exposure that primes you to transfer into Cyber Security SOC or CloudOps. AC3 is littered with previous such success stories, and we'd love you to help you realise your potential.

This isn't lip service. It's a structured pathway backed by AC3's dedicated L&D program, mentorships, cross-team collaboration, and a proven internal mobility track record.

What You'll Be Doing

Triage, resolve and escalate technical issues via phone, email and self-service channels
Maintain high standards of ticket quality, resolution rates and customer communication
Monitor task queues, prioritise effectively and maintain visibility on critical incidents
Update knowledge base articles and contribute to peer upskilling
Participate in induction of new team members and cross-functional projects
Gain early exposure to security and cloud infrastructure tooling as part of your development plan

What You'll Bring

3+ years in a service desk or technical support role, ideally in a multi-client/MSP setting
Strong Windows 10/11, Active Directory, Office 365 and ITSM experience
A natural communicator with a proactive, can-do approach and appetite to learn
Experience in ServiceNow or other ITIL aligned ticketing systems
Bonus: certifications like ITIL, Microsoft, or foundational Cyber/Cloud certs (CompTIA Sec+, Azure Fundamentals etc.)

Why AC3?

$70,000 + Super + Bonus
On-Call paid extra
6 month Fixed Term Contract + possible extension or permanent conversion
Sydney CBD office with hybrid flexibility
Supported pathway to Cyber Security, CloudOps or other avenues within AC3
#4 Best Place to Work in Australia
Funded certifications + structured L&D support
Lifestyle perks including novated leasing, health discounts, and wellness programs
Real work that makes a real impact on clients and your career

What's Next? If you're a tech pro ready to evolve from support to specialist—whether in SOC, SecOps, or Cloud—this is your jump point.

Apply now and let's make your next move your best one.

Quick Apply

Refine Your Search

contract support analyst jobs in melbourne, vic

Service Desk Analyst

Expression of Interest | Business Analysts

Business Analyst- 2-year fixed-term contract

Technical Business Analyst – Housing System Transformation Program

Business analyst - Health insurance and claims

Data Testers | Expressions of Interest

Workforce Optimisation Analyst

Data & Reporting Analyst (Power BI)

Business Analyst-Food & Beverage

Graduate Pricing Analyst

Allocation & Replenishment Analyst - Platypus

SOC Analyst L2

General Business Governance & Control Specialist (1st Line)

Insights & Automation Analyst

Contract Support Analyst

PMO Analyst - 6 month Max tenure contract

Business Analyst

Business Analyst - Data

Allocation & Replenishment Analyst - Platypus

Workforce Planning Analyst

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