In-Demand Customer relations representative Jobs

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Workplace Relations Partner

Woolworths Group -
Bella Vista NSW

Apply Now

Job Details

Full-time

Benefits

Employee rewards program
Salary packaging

Qualifications

Negotiation

Full Job Description

Workplace Relations Partner

A high-visibility partner role driving the core of our Group people strategy.
Be at the forefront of shaping the future of work for over 200,000 team members
Strategic bridge connecting legal expertise, commercial goals, and team trust to drive collaborative outcomes.

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you'll do

Thrive in complexity - work across different business functions and manage the end-to-end enterprise bargaining processes
Be a master collaborator - advising, influencing, listening, coaching and supporting the business on a diverse range of matters relating to workforce compliance, employment conditions and other complex workplace relations matters.
Cultivating strong alliances - Establishing strong working relationships with unions, employee representatives and key business stakeholders
Design creative solutions - identifying risks and opportunities within the organisation to make processes and systems more efficient, helping us manage future risks in a sustainable and collaborative way.
Bring Deep Expertise - Supporting and assisting with cases and matters before the Fair Work Commission where required, including bargaining disputes and other industrial disputes.

What you'll bring

Battle-tested IR expertise - A proven track record in workplace relations, backed by a sharp understanding of complex employment laws and employee relations issues.
Scale bargaining experience - Hands-on experience negotiating, and executing multiple enterprise agreements
Sharp regulatory grip - A thorough, practical understanding of the Fair Work Act, plus active experience navigating Fair Work Commission practices and procedures.
Commercial business acumen - The ability to expertly balance legal and compliance requirements with real-world commercial needs and practical business impacts.
High-impact communication - A natural ability to influence, negotiate, and translate complex legal jargon into straightforward, actionable advice for stakeholders.
Relentless curiosity - A strong sense of inquisitiveness, always digging into the "hows" and "whys" to find the best path forward.

What you’ll experience

A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
A progressive and competitive leave policy that gives you more space for what matters to you.
Opportunity to Salary Sacrifice, enabling team members to purchase selected eligible items or services from pre-tax salary. Can be used for novated leases, superannuation contributions, Qantas Club membership, computing devices etc.
Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Apply Now

Refine Your Search

customer relations representative jobs

Workplace Relations Partner

Centre Sales Representative - Gold Coast

Territory Manager, Professional Sales

Fundraising and Community Engagement Officer (QLD)

Real Estate Sales Consultant

Site Manager

Sales Representative - Travelling

Customer Care Executive

Workplace Relations Specialist

Parts Sales Representative

Retail Manager - Shopping Centres

Inspector (Roadworks)

Site Manager

Service Coordinator

Project Revenue Officer

Psychologist or Counsellor

Service Delivery Manager - Secure Power : New South Wales

Co-worker Relations Specialist

Shift Operations Manager

EHS & Compliance Advisor/ Officer (Australia)

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