About the company
Hallam Truck Centre flies the PACCAR flag in southeast Melbourne and Victoria. As part of the CMV Group, we are accredited Kenworth and DAF dealers, supporting sales, service and parts plus PacLease Rental and Leasing. In addition to the Kenworth and DAF brands, we are also all makes capable and full service dealers for the extensive range of PACCAR, Cummins and CAT truck engines, as well as Dana, Meritor, Eaton, Wabco, Knorr-Bremse and SAF-Holland commercial vehicle technologies.
Our success is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. We apply these in equal measures to not only our employees but also our customers and the community.
About the role
As a Parts Sales Representative, you will champion customer relations in a way that provides the best customer experience. In providing excellent customer service, you will continue to build and service our client base in a way that is best practice.
This is a permanent full-time position based from our Hallam Truck Centre dealership. You will have responsibility of driving our heavy parts product growth to our existing customers as well as sourcing new business opportunities. This is an excellent opportunity and will suit a self-driven, highly ambitious individual who thrives in a fast paced and highly rewarding business.
Amazing Employee Benefits!
In return for your dedication and commitment you will receive excellent employee benefits:
- Onsite fully equipped FREE GYM
- Competitive and above award hourly rates $$$
- Ongoing development opportunities with an opportunity to build a successful long-term career
- Generous parental leave and study leave policies
- Opportunities to access volunteer days, apply for study leave and parental leave
- Opportunities to support community partnerships with our Group CMV Foundation
- Become part of the longstanding and highly successful CMV Group of companies
- Enjoy annual company dinners, picnics and other wellbeing initiatives
- Improve your wellbeing with our CMV Care platform including access to income and health insurance programs as well as free monthly onsite Myotherapy treatments
Key Responsibilities
- Provide customers with a WIN-WIN customer after sales experience to new and existing customers
- Provide reliable information to clients in regard to prices, discounts, parts availability, delivery dates, lead times and parts compilations
- Manage key accounts and consignment stores, establishing and maintain a formal follow-up system for stock replenishment
- Actively prospect, monitor and follow up on new business opportunities with new and existing clients
- Maintain our in-house customer database and associated reporting
- Deliver parts as required to customer sites
- Process customer invoices and quotations for parts requirements
Skills & Experience
- Minimum 5 years’ experience in the automotive industry - Heavy vehicle parts logistics experience preferred
- Outstanding customer service, communication and negotiation skills
- Results focused with an ability to think outside of the box as well as follow procedures
- Ability to work autonomously within a broader team
- Computer literate – previous experience with Dealer Pro or similar system highly regarded
- Current car licence
At Hallam Truck Centre, we believe our people are our greatest asset. We are very proud of our success of which is highly driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses. If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
