In-Demand Contract support analyst Jobs in Melbourne, Vic

Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Business analyst - Health insurance and claims
Infosys Singapore & Australia —Melbourne VIC
- Contract
- Hybrid work
- Azure
- Agile
- Business
- Health insurance
Quick Apply
Data Testers | Expressions of Interest
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- SQL
Quick Apply
5d
Business Analyst- 2-year fixed-term contract
For Purpose Aged Care —Cheltenham VIC
- Contract
- ERP systems
- Employee assistance program
- Employee discount
Technical Business Analyst – Housing System Transformation Program
Aboriginal Housing Victoria —Fitzroy North VIC
- Full-time
- CRM software
- Administrative experience
- Communication skills
7d
Graduate Pricing Analyst
Strait Link Shipping Pty Ltd —Port Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
5d
Expression of Interest | Business Analysts
NTT —Melbourne VIC
- Contract
- Azure
- DevOps
- Analysis skills
Quick Apply
5d
Data & Reporting Analyst (Power BI)
Junior Adventures Group —Camberwell VIC
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- SQL
- Health insurance
- Parental leave
Quick Apply
7d
Senior Business Analyst - 12-Month Fixed-Term Contract - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Work from home
7d
SOC Analyst L2
AC3 —Melbourne VIC
- $800 - $850 a day
- Overtime
- Analysis skills
- Communication skills
Quick Apply
Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
1d
Workforce Optimisation Analyst
Scope (Aust) —Hawthorn VIC
- $15,900 a year
- Full-time
- Communication skills
- Negotiation
- Time management
- Fuel discount
Business Analyst
Care Connect —Abbotsford VIC
- Full-time
- Hybrid work
- PMP
- Data analysis skills
- Analysis skills
- Employee assistance program
6d
Business Analyst/Scrum Master (Botox) 12-mth FT
Icon Group —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- Business
- Communication skills
- Annual leave
- Parental leave
1d
General Business Governance & Control Specialist (1st Line)
ANZ Banking Group —Melbourne VIC
- Contract
- Financial services
- Communication skills
6d
Group HRIS Analyst - 12 Month Max Term Contract
Crown Resorts —Melbourne VIC
- Full-time
- Microsoft Excel
- Communication skills
Business Analyst Melbourne, Victoria
Bupa —Melbourne VIC
- Contract
- Analysis skills
- Agile
- Business
1d
Delivery Lead, Capability (12 Month FTC)
ANZ Banking Group —Melbourne VIC
- Contract
- SharePoint
- Communication skills
9h
Workforce Planning Analyst
Metro Trains Melbourne —Melbourne VIC
- $135,000 a year
- Overtime
- Hybrid work
- Communication skills
- Time management
- Commuter assistance
5d
Support Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Azure
- Management
- SQL
1d

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contract support analyst jobs near melbourne, vic

Service Desk Analyst

AC3 -
Melbourne VIC

Quick Apply

Job Details

Full-time
$70,000 a year

Qualifications

ITIL Certification
Azure
IT service management
Technical support
Microsoft Office
ITIL
ServiceNow

Full Job Description

Fixed Term Contract until 31/12/26
Likely extension/conversion to permanent
$70K + Super (pro-rata)

About AC3

At AC3, our purpose is simple but powerful: make technology real. As Australia's leading secure multi-cloud solutions provider, we support over 700 enterprise clients including more than half of the NSW Government to translate technical potential into business results. From cloud and infrastructure to cyber security and data integration, we provide full-stack solutions to consult, build, run and optimise IT environments.

Proudly Australian-owned with offices in Sydney, Melbourne and Auckland, AC3 ranks #4 on Australia's Best Places to Work list. We're a tight-knit crew of smart people, using brilliant tech to deliver exceptional outcomes. We value trust, ownership, bold ideas and a good laugh along the way.

About the Role

This is more than your typical Level 2 Service Desk gig.

We're offering ambitious tech professionals the chance to join our award-winning Service Desk team and step into a career fast lane. You'll master core support disciplines across Microsoft, AD, and Windows environments while developing the knowledge and exposure that primes you to transfer into Cyber Security SOC or CloudOps. AC3 is littered with previous such success stories, and we'd love you to help you realise your potential.

This isn't lip service. It's a structured pathway backed by AC3's dedicated L&D program, mentorships, cross-team collaboration, and a proven internal mobility track record.

What You'll Be Doing

Triage, resolve and escalate technical issues via phone, email and self-service channels
Maintain high standards of ticket quality, resolution rates and customer communication
Monitor task queues, prioritise effectively and maintain visibility on critical incidents
Update knowledge base articles and contribute to peer upskilling
Participate in induction of new team members and cross-functional projects
Gain early exposure to security and cloud infrastructure tooling as part of your development plan

What You'll Bring

3+ years in a service desk or technical support role, ideally in a multi-client/MSP setting
Strong Windows 10/11, Active Directory, Office 365 and ITSM experience
A natural communicator with a proactive, can-do approach and appetite to learn
Experience in ServiceNow or other ITIL aligned ticketing systems
Bonus: certifications like ITIL, Microsoft, or foundational Cyber/Cloud certs (CompTIA Sec+, Azure Fundamentals etc.)

Why AC3?

$70,000 + Super + Bonus
On-Call paid extra
6 month Fixed Term Contract + possible extension or permanent conversion
Sydney CBD office with hybrid flexibility
Supported pathway to Cyber Security, CloudOps or other avenues within AC3
#4 Best Place to Work in Australia
Funded certifications + structured L&D support
Lifestyle perks including novated leasing, health discounts, and wellness programs
Real work that makes a real impact on clients and your career

What's Next? If you're a tech pro ready to evolve from support to specialist—whether in SOC, SecOps, or Cloud—this is your jump point.

Apply now and let's make your next move your best one.

Quick Apply

Refine Your Search

contract support analyst jobs in melbourne, vic

Service Desk Analyst

Business analyst - Health insurance and claims

Data Testers | Expressions of Interest

Business Analyst- 2-year fixed-term contract

Technical Business Analyst – Housing System Transformation Program

Graduate Pricing Analyst

Expression of Interest | Business Analysts

Data & Reporting Analyst (Power BI)

Senior Business Analyst - 12-Month Fixed-Term Contract - Hybrid

SOC Analyst L2

Support Analyst

Workforce Optimisation Analyst

Business Analyst

Business Analyst/Scrum Master (Botox) 12-mth FT

General Business Governance & Control Specialist (1st Line)

Group HRIS Analyst - 12 Month Max Term Contract

Business Analyst Melbourne, Victoria

Delivery Lead, Capability (12 Month FTC)

Workforce Planning Analyst

Support Analyst

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