In-Demand Office manager Jobs in West Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
3d
Administrative Officer
ROSIE'S LOVE AND CARE —Sunshine VIC
- $55,880.00 - $63,281.23 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
- Parental leave
Quick Apply
3d
Office Manager
Acorn Wealth —Notting Hill VIC
- From $80,000 a year
- Full-time
- Office
- In-person
Quick Apply
10d
Administration Officer
Bolton Clarke —Melbourne Western Suburbs VIC
- Part-time
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
Administrative Officer
MITI DAY PROGRAM —Sunshine VIC
- From $28 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
3d
Administrative Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Administrative experience
- Communication skills
- Office experience
2d
Executive Assistant & Office Manager
Serco Plc —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Office Manager
Caseway —Tullamarine VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
8d
Administration Officer
Hello Home Doctor Service —Melbourne VIC
- From $28 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Project Manager - Office Relocation
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- Full-time
- Microsoft Excel
- PMP
- Microsoft Office
- Employee assistance program
- Referral program
Office Manager
CoStar Group —Melbourne VIC
- Full-time
- Office
- Organisational skills
- Time management
- Annual leave
Front Office Assistant Manager
Voyages Tourism Australia —Melbourne VIC
- Full-time
- Customer service
- Supervising experience
- Resort
- Relocation assistance
11d
Administration Officer
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Administrative experience
- Communication skills
10d
Office Manager
Ledcom Pty Ltd —Truganina VIC
- $80,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Administration Officer
Victorian Government —Melbourne VIC
- $62,104 - $79,753 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
Administration Officer
Aeralife —Epping VIC
- Full-time
- Customer service
- Microsoft Office
- Databases
- Employee assistance program
- Employee discount
Office Manager
Mills Oakley —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Employee assistance program
- Referral program
Executive Assistant & Office Manager
L.E.K. Consulting —Melbourne VIC
- CRM software
- Salesforce
- Office
- Health insurance
4d
Front Office Duty Manager
Stamford Hotels & Resorts —Melbourne VIC
- Weekend availability
- Leadership
- Hotel experience
- Office experience
Administration Officer
Victoria Police —Melbourne City Centre VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
3 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

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