Are you a highly organised and proactive Office Manager with strong administration, coordination and leadership skills?
Ledcom Pty Ltd is seeking a dedicated and experienced Office Manager to join our growing team in Truganina, Victoria.
This is an excellent opportunity for a motivated professional to contribute to the smooth operation of a dynamic energy-efficiency business while supporting office administration, customer service, operational coordination and continued business growth.
About Us
Ledcom Pty Ltd is an Australian energy-efficiency solutions provider committed to helping residential and commercial customers reduce energy consumption, lower energy costs and adopt more sustainable technologies.
We provide a broad range of energy-saving products and services, including solar power solutions, home battery systems, hot water systems, air conditioning systems, electric vehicle chargers and LED lighting solutions.
Our team works closely with customers, suppliers, installers, contractors and other industry stakeholders to coordinate the supply and installation of reliable energy-efficient products and services.
At Ledcom, we are committed to transparent communication, dependable service, customer satisfaction and practical energy solutions that contribute to a more sustainable future.
By joining our team, you will become part of a supportive and growing workplace that values professionalism, teamwork, operational efficiency, innovation and continuous improvement.
Key Responsibilities
- Manage and oversee daily office operations to ensure efficient administrative and business processes.
- Develop, implement and maintain office procedures, administrative systems and operational policies.
- Coordinate administrative activities across customer service, sales, installation and management functions.
- Manage business documentation, customer records, contracts, correspondence and electronic filing systems.
- Liaise with customers, suppliers, installers, contractors and internal team members.
- Coordinate meetings, appointments, staff schedules and management communications.
- Monitor customer enquiries, quotations, service requests and installation documentation.
- Assist with tracking customer orders, product deliveries, installations, approvals, invoices and operational timelines.
- Ensure administrative tasks are completed accurately and within required timeframes.
- Monitor office equipment, supplies, resources and facilities to support smooth business operations.
- Support recruitment, employee onboarding, staff records and general human resources administration.
- Assist management with budgeting, expense monitoring, operational reporting and business planning activities.
- Coordinate with accounts personnel regarding invoices, payments, supplier records and financial documentation.
- Prepare reports, business correspondence, meeting notes and internal documents as required.
- Maintain compliance with workplace policies, privacy obligations, safety requirements and company procedures.
- Review office and administrative processes and recommend improvements to increase efficiency and service quality.
- Handle confidential customer, employee and business information professionally and accurately.
- Supervise and support administrative staff and allocate office-related duties where required.
- Provide general administrative and operational support to the directors and management team.
Qualifications and Experience
- Diploma, Advanced Diploma, Bachelor’s degree or another relevant qualification in Business Administration, Management or a related discipline.
- Minimum 1–2 years of relevant experience in office administration, office management or a similar role.
- Previous experience within the renewable energy, solar, electrical, heating and cooling, construction or related service industry will be highly regarded.
- Strong organisational, planning, coordination and problem-solving skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and the ability to communicate professionally with customers, suppliers, contractors and employees.
- Strong attention to detail and the ability to maintain accurate records and documentation.
- Proficiency in Microsoft Office Suite and general business management systems.
- Ability to work independently, supervise administrative functions and support management decision-making.
- Sound understanding of office procedures, customer service processes and general business operations.
- Ability to handle confidential and sensitive information with professionalism and discretion.
Apply Now
If you are passionate about business operations, administration and supporting the success of a growing energy-efficiency company, we would love to hear from you.
Join Ledcom Pty Ltd in Truganina and become part of a dedicated team committed to sustainability, innovation, professional service and operational excellence.
Please submit your resume and a cover letter outlining your relevant qualifications and experience.
Note: Only shortlisted candidates will be contacted.
Pay: $80,000.00 – $85,000.00 per year
Work Location: In person
