In-Demand Front office manager duty manager Jobs in Perth Wa

Duty Manager
TFE Hotels —Scarborough WA
- From $76,652.99 a year
- Full-time
- First Aid Certification
Front of House Manager
Bungalow Neighbourhood Social —Perth WA
- $75,000 - $85,000 a year
- Weekend availability
- Management
- Leadership
- Restaurant experience
- Employee discount
Quick Apply
6d
Front Office Manager - Mercure Perth on Hay
MERCURE —Perth WA
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Quick Apply
12d
Duty Manager
AccorHotel —Perth WA
- Part-time
- Customer service
- Leadership
- Time management
- Opportunities for advancement
Quick Apply
6d
Cafe Manager
Sorganic artisan Sourdough Bakers —Subiaco WA
- $77,000 - $80,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Free food
Quick Apply
Executive Housekeeper
NOVOTEL —Perth WA
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Guest Service Agent (Full-Time)
Hilton —Perth WA
- Weekend availability
- Hospitality
- Communication skills
- Office experience
Store Manager - Perth City
Universal Store —Perth WA
- Weekend availability
- Sales
- Employee discount
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Technical Sales Representative
McNaughtans —Malaga WA
- $75,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick Apply
13d
Customer Service Officer
Sands Fridge Lines Pty Ltd —Forrestfield WA
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Customer Service Officer and Administrator
Senior Leadership InfraBuild —Malaga WA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Parental leave
4d
Assistant Executive Housekeeper
Crown Resorts —Perth WA
- Weekend availability
- Cleaning
- Computer skills
- Leadership
5d
Guest Service Agent (Night | Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
7d
Project Engineer
Fuze Group —Perth WA
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
Warehouse Manager
Sika —Bibra Lake WA
- Full-time
- Forklift
- Microsoft Office
- Supervising experience
Reservations Agent (Part-Time)
Hilton —Perth WA
- Part-time
- Hospitality
- English
- Microsoft Office
4d

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Duty Manager

TFE Hotels -
Scarborough WA

Apply Now

Job Details

Full-time
From $76,652.99 a year

Qualifications

RSA
First Aid Certification

Full Job Description

We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!
A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally gets people returning time and again for staycations where people come first. Period.
As Duty Manager at Rendezvous Hotel Perth Scarborough, you’re pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included.
You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the ‘big picture’ but don’t skimp on the finer details to keep Front (and back) of House humming.
We recognise and celebrate your uniqueness and promise to give more back. You see, we’re not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.
As Duty Manager, duties and responsibilities include but are not limited to the following:

You lead the daily operations of the hotel and are the go-to for the front office team members.
With a hands-on style, you encourage team involvement, initiative and a focus on continuous improvement.
Coordinate tasks for each shift and delegate to Receptionists accordingly.
Ensure smooth sailing of the daily check-in/check-out process, use of guest names, CRM and correct cashiering procedures across F&B outlets (where applicable).
Conduct daily team briefings to share hotel activity e.g. VIPs in house, group movement, promotions, guest feedback.
You know all the room types, rates and hotel services – you’re ready to ‘sell’!
You happily assist guests with special requests (e.g. wake-up calls, transportation, event tickets, restaurant, airline reservations) and make sure they’re followed through and charges raised accordingly.
Resolve guest complaints promptly, efficiently and always with a smile! Also be sure to follow TFE complaint handling guidelines.
You keep the ‘Guest Services Directory’ in the Property Management System (PMS) accurate and up to date, always!
Transition to night shifts is seamless with your communication and handover.
Reporting is your friend – management may ask for up-to-date financial/yield reports regularly or ad hoc.
You handle reservation requests efficiently and friendly – involve your Manager or Reservations team for groups, unusual or difficult requests.
You understand and adhere to TFE hotels credit and account procedures with respect to all cashiering and auditing functions, ensuring guest accounts are accurate and charges are posted prior to checkout.
Audit the daily activity of all Front Office and Food & Beverage (where applicable) operations – check off that everything’s in order.
Assist with team rosters for team, ensuring effective coverage whilst maintaining cost effectiveness – all by Payroll deadline!
Get involved with recruitment, performance reviews and performance management as needed.
Keep you Manager informed of any problems and unusual matters.
Cleanliness and tidiness are a priority – you keep the lobby, front desk and F&B outlet (where applicable) looking immaculate.
This isn’t an exhaustive list – your Manager may have other reasonable tasks or instructions on occasion.

Skills/Experience required:

You hold a current Responsible Service of Alcohol (RSA) Certificate and First Aid Certificate
You (ideally) have 1-2 years’ prior experience in a similar role and similar property
You can physically meet the demands for this role including constant standing & walking, frequent lifting and moving of objects up to 20 kgs

Base salary from $76,652.99 per annum, excluding superannuation.

Apply Now

Refine Your Search

front office manager duty manager jobs in perth wa

Duty Manager

Front of House Manager

Front Office Manager - Mercure Perth on Hay

Duty Manager

Cafe Manager

Executive Housekeeper

Guest Service Agent (Full-Time)

Store Manager - Perth City

Guest Service Agent (Casual)

Technical Sales Representative

Customer Service Officer

Customer Service Officer and Administrator

Assistant Executive Housekeeper

Guest Service Agent (Night | Part-Time)

Project Engineer

Warehouse Manager

Reservations Agent (Part-Time)

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