In-Demand Client services Jobs in Parramatta Nsw

MNSW - Customer Service Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
7d
Customer Service Representative
City of Parramatta Council —Parramatta NSW
- From $78,199.90 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- No degree
- Parental leave
10d
Customer Service/Office Administrator
Just Stone Aust —Smithfield NSW
- $60,000 - $75,000 a year
- Full-time
- Administrative experience
- In-person
- Employee discount
Quick Apply
11d
Receptionist & Membership Sales - Northmead & Seven Hills
AFG Plus Fitness —Northmead NSW
- $30 - $35 an hour
- CPR Certification
- Sales
- First Aid Certification
- Gym membership
Quick Apply
Parramatta Casual Retail Assistant
Oz Hair & Beauty —Parramatta NSW
- From $33.19 an hour
- Day shift
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Quick Apply
Cleaners for NDIS clients
Western Sydney Services —Parramatta NSW
- From $33 an hour
- Part-time
- No experience needed
- Cleaning
- In-person
- Travel reimbursement
- On-the-job training
Quick Apply
8d
Administrative and clinic support
Liv Ayurveda —Parramatta NSW
- $24.95 - $27.00 an hour
- Contract
- Medical office experience
- Computer skills
- In-person
- Employee discount
- Professional development assistance
Quick Apply
9d
NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator
Pro Care Assist Support Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
- Work from home
- Professional development assistance
Quick Apply
8d
Community Aged Care Support Worker- In Home Care
Senior helpers Blacktown —Blacktown NSW
- $43.24 an hour
Quick Apply
7d
Mental Health Support Worker
Maple Community Services —Carlingford NSW
- $32.56 - $45.00 an hour
- Choose your own hours
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply
Administration Assistant
Westmead Early Education Centre —Wentworthville NSW
- $49,900.00 - $86,545.60 a year
- Part-time
- Management
- Customer service
- Administrative experience
- Opportunities for advancement
Quick Apply
3d
Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Community Support Worker – Harris Park, Day Program
FLINTWOOD DISABILITY SERVICES LTD —Harris Park NSW
- $34.58 - $35.67 an hour
- Part-time
- CPR Certification
- First Aid Certification
- No degree
Quick Apply
Admin Officer
Fast track Consultancy —Harris Park NSW
- $52,058.72 - $83,754.76 a year
- Full-time
- Management
- Customer service
- Office
Quick Apply
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Parramatta NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Migration Admin
Glory Immigration —Parramatta NSW
- $55,000 - $70,000 a year
- 8 hour shift
- In-person
Quick Apply
3d
Audio Visual (AV) Crew Support | Electronics, Staging, & Event Set Up
Sydney Audio Visual Specialists —Smithfield NSW
- From $35 an hour
- Part-time
- Warehouse
- Power tools
- Travel reimbursement
- Profit sharing
Quick Apply
3d
Store Team Member - Blacktown
Universal Store —Blacktown NSW
- Customer service
2d
Retail Sales Assistant (Cosmetic store) - Castle Towers/Rouse Hill
LaCosmetique —Castle Hill NSW
- From $26.55 an hour
- Part-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
Supervised Contact & Transport Worker – Children & Young People
AXIA Solutions —Sydney Western Suburbs NSW
- $35.67 - $80.26 an hour
- Part-time
- Working with children
- Bachelor's degree
- First Aid Certification
- Travel reimbursement
Quick Apply
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MNSW - Customer Service Officer

NSW Department of Communities and Justice -
Parramatta NSW

Apply Now

Job Details

Full-time
$84,659 - $92,701 a year
7 days ago

Benefits

Employee assistance program

Qualifications

Customer service
Communication skills

Full Job Description

Department: WEP Customer Service Desk

Department/Agency: Multicultural NSW

Location: Parramatta, NSW, AU, 2150

Req ID: 83664

Customer Service Officer

Location: Parramatta
Employment type: Temporary full-time positions for 6 months, with the possibility of extension or ongoing employment
Grade: 3/4
Salary: $84,659 - 92,701 pa plus employer contribution to superannuation and annual leave loading

Your role

In this role, you will contribute to the delivery of high-quality customer service within the business unit by providing advice and tailored solutions in line with agency policies and procedures. You will play a key part in supporting effective service delivery and achieving positive client outcomes.

You will assist in coordinating interpreting and translation services in a fast-paced, dynamic environment, applying sound judgement and prioritising competing demands. A strong commitment to service quality, attention to detail, and the ability to respond to changing needs will be essential to your success.

What you’ll do

Deliver accurate and timely interpreting and translation services with a strong focus on customer satisfaction
Engage with customers to understand their needs and determine appropriate solutions within policy guidelines
Resolve issues and record interactions within standard operating procedures
Escalate complex or sensitive issues to the team leader as required
Build and maintain effective relationships while providing support via phone, email, and other channels
Complete operational and administrative tasks related to service delivery in an online environment
Ensure high levels of accuracy, attention to detail, and compliance with procedures
Collaborate with team members, contribute to discussions, and support continuous service improvement
Provide administrative support to meet deadlines
Maintain confidentiality and comply with privacy and legislative requirements

What we’re looking for

Experience working in a customer service or contact centre environment
Exposure to coordinating bookings for services, ideally in a high-volume environment
Ability to manage competing priorities in a fast-paced setting
Strong problem-solving skills with the ability to use sound judgement
Excellent communication skills, both written and verbal
High level of digital literacy and experience using online service systems
Experience handling sensitive or confidential information
Demonstrated ability to build effective stakeholder relationships
Understanding of culturally diverse communities

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

A challenging and rewarding career

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities to build and maintain capabilities

Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Are you ready to join us?

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Can you describe a time you provided excellent customer service in a high volume or challenging environment? What was the outcome?

This role is required to be performed from the office 5 days per week in line with operational needs. Are you able to meet this requirement?

Applications close Sunday, 21 June 2026 at 11:59 PM AEST

Got a question?

For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Jelena Talic at [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.

Apply Now

Refine Your Search

client services jobs in parramatta nsw

MNSW - Customer Service Officer

Customer Service Representative

Customer Service/Office Administrator

Receptionist & Membership Sales - Northmead & Seven Hills

Parramatta Casual Retail Assistant

Cleaners for NDIS clients

Administrative and clinic support

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator

Community Aged Care Support Worker- In Home Care

Mental Health Support Worker

Administration Assistant

Customer Support & Administration Officer - Allied Health Practice

Community Support Worker – Harris Park, Day Program

Admin Officer

NDIS Local Area Coordinators (First Nations Targeted)

Migration Admin

Audio Visual (AV) Crew Support | Electronics, Staging, & Event Set Up

Store Team Member - Blacktown

Retail Sales Assistant (Cosmetic store) - Castle Towers/Rouse Hill

Supervised Contact & Transport Worker – Children & Young People

I want to receive the latest job alert for client services in parramatta nsw

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