Admin Assistant - Visa Processing | Sydney, NSW
Skillverse Education & Migration is seeking a meticulous Admin Assistant to join our team at our Parramatta office!
About Us:
We're a trusted education and migration consultancy with 2 years of success, backed by 15,000+ positive reviews. We help students and professionals from around the world achieve their Australian migration dreams.
The Role:
Visa Processing & Documentation:
Process and manage visa applications with accuracy and care
Prepare, review, and lodge visa applications through ImmiAccount
Conduct document checks and ensure compliance with Department of Home Affairs requirements
Follow up on visa application status and communicate updates to clients
Maintain accurate client files and case management records
Client Management:
Provide face-to-face consultations and support to clients
Respond to client inquiries via WhatsApp, email, and phone
Conduct initial client assessments and eligibility checks
Build and maintain strong client relationships throughout the visa process
Address client concerns and provide timely solutions
Administrative Support:
Coordinate with Department of Home Affairs and educational institutions
Schedule appointments and manage consultant calendars
Prepare correspondence, reports, and documentation
Process invoices, payments, and maintain financial records
Update and maintain CRM/database systems
Compliance & Quality Assurance:
Stay updated on Australian migration law and policy changes
Ensure all processes comply with MARA regulations and company standards
Conduct quality checks on applications before lodgement
Maintain confidentiality and data security protocols
Team Collaboration:
Coordinate with clients across Australia, Philippines, Jordan, India, Sri Lanka, and South America
Support migration agents and consultants with case preparation
Participate in team meetings and contribute to process improvements
Assist with marketing activities and client events as needed
What We're Looking For:
✅ Experience in visa processing or migration services (preferred)
✅ Strong attention to detail and organizational skills
✅ Excellent written and verbal English communication
✅ Australian work rights
✅ Familiarity with Australian migration regulations (highly regarded)
✅ Professional presentation and client-facing skills
✅ Proficiency in MS Office and database management
✅ Self-motivated team player with time management skills
What We Offer:
Office-based role in Parramatta (2/38 George St, Parramatta 2150)
Growth opportunities in an expanding consultancy
Supportive team of 8 professionals
Competitive salary package
Standard business hours with work-life balance
Training and professional development opportunities
Working Hours: Full-time, Monday to Friday (Sydney business hours)
Location: Parramatta, NSW 2150
Ready to be part of our mission? Send your CV and a brief cover letter to [email protected]
International students are welcome for this positions.
Learn more: www.skillverse.com.au
Job Type: Full-time
Pay: $49,900.00 – $85,591.96 per year
Benefits:
- Health insurance
- Salary packaging
Work Location: In person
