In-Demand Senior service delivery manager Jobs in Melbourne, Vic

Head of Rental Operations & Training
RELIANCE REAL ESTATE —Point Cook VIC
- $99,292.39 - $110,000.00 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Referral program
Quick Apply
General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
Home Care Recruitment Team leader
Salveo Care —Ringwood VIC
- $75,000 - $88,000 a year
- Full-time
- Recruiting
- In-person
- Care plans
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Senior Regional Facilities Manager & Vendor Contract Management
CSL Behring —Broadmeadows VIC
- Full-time
- Management
- English
- Master's degree
5d
Senior Capital Works Manager
City FM Australia —Mulgrave VIC
- Full-time
- Management
- Engineering
- Analysis skills
Quick Apply
9d
Senior Manager - Service Delivery and Performance
Australian Unity —Melbourne VIC
- Hybrid work
- Leadership
- Health insurance
- Parental leave
5d
Senior Manager - Modern Slavery
The Salvation Army —Coburg North VIC
- Full-time
- Management
- No degree
- Social Work
- Annual leave
- Parental leave
Regional Manager
Dovida —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
- Negotiation
Quick Apply
Senior Security Coordinator
Monash University —Clayton VIC
- $124,343 - $137,251 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
11d
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
5d
State Manager
KG Talent —Laverton VIC
- Full-time
- Construction experience
- Budgeting
- Manufacturing
Quick Apply
Senior Manager - Risk
Genpact Australia —Melbourne VIC
- $159,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Quick Apply
11d
NEW STORE Sports Direct Department Manager - Broadmeadows
Sports Direct —Broadmeadows VIC
- Weekend availability
- Sales
- Customer service
- Supervising experience
Quick Apply
Senior Manager – Contract Management and Performance
Community Housing Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Communication skills
- Negotiation
Quick Apply
Senior Manager, Commercial
Acciona —Melbourne VIC
- Full-time
- Administrative experience
- Construction experience
- Business
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
2d
Service Delivery Manager
AirTrunk —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
10d
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply

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Head of Rental Operations & Training

RELIANCE REAL ESTATE -
Point Cook VIC

Quick Apply

Job Details

Full-time
$99,292.39 - $110,000.00 a year

Benefits

Referral program

Qualifications

Leadership
Communication skills
Property management

Full Job Description

Lead the Future of Property Management

At Reliance Real Estate, we're building one of Victoria's most progressive and high-performing property management businesses—and we're looking for an exceptional leader to help shape what's next.

This is not a traditional property management role.

As our Head of Property Management Operations & Training, you'll lead operational excellence across a growing network of offices, partnering with Directors and senior leaders to develop our people, strengthen our systems and drive a culture of accountability, consistency and continuous improvement.

If you're an experienced property management leader who enjoys coaching others, solving complex operational challenges and building scalable systems, this is an opportunity to make a genuine impact across one of Victoria's fastest-growing real estate groups.

About the Opportunity

Based at our Support Centre, you'll work closely with the General Manager, CEO, Operations Manager, Directors and Rental Managers to provide strategic leadership across our Property Management division.

You'll be responsible for developing operational frameworks, driving compliance, leading training initiatives and ensuring every office delivers a consistent, market-leading customer experience.

This is a rare opportunity to influence the future direction of a growing business while mentoring and developing the next generation of property management professionals.

Key Responsibilities

Provide leadership, coaching and operational direction to Rental Managers across the Reliance network.
Establish best-practice operational standards across all offices.
Drive consistency, accountability and performance throughout the Property Management division.
Act as the senior escalation point for complex tenancy, compliance and operational matters.
Develop, implement and continuously improve operational systems, policies and procedures.
Lead and enhance our PropertyMe, Inspection Express and associated technology platforms.
Design, implement and deliver the Reliance Property Management Training Academy.
Develop training resources, workshops, operational manuals and learning pathways.
Define, develop, implement and continuously improve the Reliance Property Management Onboarding Program.
Oversee mentoring and professional development of Property Management team members.
Analyse operational performance and identify opportunities to improve efficiency, service delivery and client experience.
Partner with Directors and senior leadership to drive innovation and continuous improvement across the business.

About You

You're an experienced property management leader who enjoys improving businesses just as much as developing people.

You'll bring:

Extensive Property Management experience, including leadership responsibilities.
Strong knowledge of Victorian Residential Tenancies legislation.
Demonstrated success leading, mentoring and developing high-performing teams.
Experience improving operational systems, processes and business performance.
Confidence managing change across multiple offices.
Exceptional organisational, analytical and problem-solving skills.
Outstanding communication and stakeholder management skills.
Experience delivering training, coaching and presentations.
Advanced experience with PropertyMe and modern property management platforms.
A current Agent's Representative Certificate or Estate Agent Licence.

Why Join Reliance?

This is an opportunity to shape the future of Property Management within one of Victoria's fastest-growing real estate groups.

You'll have the autonomy to influence strategy, improve operations and leave a lasting legacy across our network.

In return, we offer:

A genuine senior leadership role with influence across the business.
Direct collaboration with our Directors and Executive Leadership Team.
The opportunity to build and lead our Property Management Training Academy.
Modern systems, technology and a commitment to innovation.
Ongoing professional development and leadership support.
A collaborative, values-driven culture where initiative is encouraged and recognised.
An attractive remuneration package aligned with experience.

About Reliance

Reliance Real Estate is one of Victoria's largest and fastest-growing real estate groups, proudly servicing communities across Melbourne through multiple offices.

Our reputation has been built on exceptional people, strong leadership, continuous innovation and an unwavering commitment to delivering outstanding service.

We're passionate about developing our people, embracing new ideas and creating an environment where our teams—and our clients—can thrive.

If you're ready to lead, inspire and help shape the future of Property Management, we'd love to hear from you.

Apply now or contact us for a confidential discussion.

[email protected]

Pay: $99,292.39 – $110,000.00 per year

Benefits:

Referral program

Work Location: In person

Quick Apply

Refine Your Search

senior service delivery manager jobs in melbourne, vic

Head of Rental Operations & Training

General Manager

Home Care Recruitment Team leader

Passenger Services Manager

Senior Regional Facilities Manager & Vendor Contract Management

Senior Capital Works Manager

Senior Manager - Service Delivery and Performance

Senior Manager - Modern Slavery

Regional Manager

Senior Security Coordinator

Operations Manager

State Manager

Senior Manager - Risk

NEW STORE Sports Direct Department Manager - Broadmeadows

Senior Manager – Contract Management and Performance

Senior Manager, Commercial

Area Manager, Authorised Officers

Service Delivery Manager

Management Consulting - Expression of Interest

Logistics Manager

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