In-Demand Digital support Jobs in Melbourne, Vic

Quality Assurance Rater - English (Australia)
TELUS Digital —Bulleen VIC
- $23 an hour
- Management
- Research
- Analysis skills
ICT Business Analyst
WeBoost Pty Ltd —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Office
- Analysis skills
Quick Apply
Marketing & Operations Assistant
CoRize —Moonee Ponds VIC
- $28 - $35 an hour
- Part-time
- English
- Education
- Bachelor's degree
Quick Apply
Casual Administration Assistant
Elite Real Estate —Melbourne VIC
- $25.22 an hour
- Sales
- Customer service
- Office
Quick Apply
13h
Accessible Content Officer
Merri-bek City Council —Coburg VIC
- $86,000 - $97,000 a year
- Part-time
- Hybrid work
- No degree
- Communication skills
- Parental leave
6d
Social Media Content Creators
Abecca Group —Melbourne VIC
- $40 an hour
- Weekend availability
- In-person
Quick Apply
Social Media Assistant
Gaviral Gamtec Media —Melbourne VIC
- $30 an hour
- Full-time
- Marketing
- Writing skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
Office Manager
Lighting and Energy Conservation Australia Pty Ltd —Melbourne VIC
- $79,500 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
- Work from home
Quick Apply
14d
ICT Support Technician
OZMOBILES PTY LTD (Trading as OZMOBILES) —Melbourne VIC
- $78,000 - $82,000 a year
- Full-time
- Education
- In-person
- Communication skills
Quick Apply
Intake Officer - Melbourne
Knowmore Legal Service —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick Apply
Customer Service Representative
Probe CX —Melbourne VIC
- Full-time
- Customer service
- Computer skills
- Leadership
- Wellness program
- Fuel discount
Assistant Accounts Administrator
Hilda Care —Point Cook VIC
- $33 - $37 an hour
- Monday to Friday
- Customer service
- Microsoft Office
- In-person
Quick Apply
12d
Marketing Officer (URGENTLY NEEDED)
RACC Australia - Migration & Education Services —Melbourne VIC
- From $65,000 a year
- Full-time
- In-person
- Communication skills
- Marketing
Quick Apply
4d
Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based
Boston Consulting Group —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- AI
IT Officer
1 Hotel Melbourne —Docklands VIC
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- In-person
- Parental leave
- Employee discount
Quick Apply
Frontend Developer with React and Node.js
iGreenData —Melbourne VIC
- Full-time
- AWS
- Software development
- APIs
- Health insurance
Application Developer (Graduate)
Victorian Managed Insurance Authority —Melbourne City Centre VIC
- Up to $85,000 a year
- Full-time
- Hybrid work
- Computer Science
- Databases
- Bachelor's degree
- Parental leave
- Employee assistance program
5d
Data Analyst - Marketing
Aussie Broadband —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- SQL
- Communication skills
- Annual leave
- Parental leave
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply

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digital support jobs near melbourne, vic

Quality Assurance Rater - English (Australia)

TELUS Digital -
Bulleen VIC

Apply Now

Job Details

Freelance
$23 an hour

Qualifications

Search engines
Management
Research
Analysis skills
Quality assurance
AI
Communication skills

Full Job Description

Description

Job description
Join our elite team of Senior Raters as a critical contributor to high-quality validation data that directly influences product development and quality assurance for leading search engines and AI technologies.
This flexible, remote opportunity allows you to apply your analytical and research skills to evaluate search results and AI-generated content while contributing to the development of high-quality AI systems.

A Day in the Life of a Quality Assurance Rater
In this role, you'll conduct analytical assessments of search results and AI responses, providing ratings and feedback that help improve AI model performance and search quality.
Your work will maintain high quality standards and deliver the accuracy our clients depend on.
You'll evaluate a variety of rating tasks, analyze content with attention to detail, conduct research to support rating decisions, and identify guideline gaps or task inconsistencies.
You'll also participate in training and calibration sessions while contributing feedback to improve rating processes and guidelines.

Key Responsibilities

Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
Conduct online research to verify information and support rating decisions.
Apply rating guidelines consistently while maintaining quality standards.
Document edge cases, guideline gaps, and task-related issues.
Provide clear written feedback and rationale for ratings when required.
Participate in training, calibration sessions, and ongoing quality reviews.
Meet productivity expectations while maintaining high-quality work.

The hourly earnings for this role are 23 USD per hour, payment is based on completed tasks.

TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path
Candidates will complete project-specific training and qualification assessments before joining the program. Ongoing work will be subject to regular quality assurance reviews and performance monitoring.

Basic Requirements

Working as a freelancer with excellent communication skills in English.
Resident in Australia for the last 5 consecutive years.
Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
Strong analytical thinking, attention to detail, and research skills.
Experience using web browsers, search engines, and online research tools.
Daily access to a reliable broadband internet connection, smartphone, and personal computer.
Demonstrated research capability through professional background OR strong track record of self-directed research and information verification
Ability to work independently and follow detailed guidelines consistently.
High level of creativity and logical skills with the ability to achieve consistent targets

Preferred Qualifications

Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
Familiarity with AI technologies, search engines, and digital content ecosystems.
Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
Additional language skills may be beneficial depending on project requirements.

Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

digital support jobs in melbourne, vic

Quality Assurance Rater - English (Australia)

ICT Business Analyst

Marketing & Operations Assistant

Casual Administration Assistant

Accessible Content Officer

Social Media Content Creators

Social Media Assistant

Migration Assistant/s

Office Manager

ICT Support Technician

Intake Officer - Melbourne

Customer Service Representative

Assistant Accounts Administrator

Marketing Officer (URGENTLY NEEDED)

Digital Strategy Consultants (Technology & Digital Advantage) Melbourne or Sydney Based

IT Officer

Frontend Developer with React and Node.js

Application Developer (Graduate)

Data Analyst - Marketing

Hotel Revenue Analyst

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