Sales Development Representative (SDR)
Location: Burnley / Richmond, VIC — walk to the station, rooftop views included.
Type: Full-time, on-site (no sponsorships, sorry — Australian residents only)
Who We Are
We’re not your typical tech company. We’re a Melbourne-born, globally growing retail technology partner that helps some of the biggest names in retail and hospitality keep their tech running and their customers happy.
From POS systems to AI-powered analytics, we build and support the digital heartbeat of modern stores. When EFTPOS goes down or Wi-Fi drops during lunch rush — we’re the team that saves the day.
If you’re hungry to grow, learn, and work directly with people who actually care about what they do (and each other), you’ll fit right in.
The Role
This is your launchpad into a career in sales and business development.
You’ll be the first point of contact for potential clients — the person who spots opportunities, starts conversations, and helps retailers discover how our tech can make their business better.
You’ll be:
- Generating and qualifying leads — finding smart ways to open doors.
- Following up inbound leads and keeping the momentum alive.
- Building relationships through calls, emails, and LinkedIn.
- Supporting the creation of proposals and tender responses.
- Assisting with product uploads, online store updates, and price management.
- Contributing to light marketing work — email campaigns, socials, and promotions.
- Helping out with the sales line when the phones ring (and they do)
This role blends sales, marketing, and tech awareness — perfect for someone who loves talking to people and solving problems with smart tools.
About You
You’re not just looking for a “job.” You want momentum.
You might be studying business, tech, or marketing — or maybe you’ve just finished school and want to dive straight in. What matters most is that you bring energy, curiosity, and drive.
You’ll thrive here if you:
- Know Melbourne/Brisbane/Sydney
- Love learning and figuring things out.
- Know your way around SaaS tools, CRMs, or LinkedIn.
- Have an interest in tech, retail, or startups.
- Understand how Retail business operate
- Understand retail shop brands of Australia
- Are reliable, organised, and love seeing things through.
- Can chat with anyone and keep things professional yet friendly.
Training, mentoring, and coaching are all part of the deal — we’ll teach you everything you need to know to succeed and grow into your next role (whether that’s senior sales, marketing, or client success).
Why You’ll Love It Here
- Melbourne office with rooftop patio — think BBQ Fridays and good coffee.
- Tight-knit, fun team that genuinely has each other’s backs.
- Real career progression — not “entry-level forever.”
- Hands-on experience with global clients and cutting-edge retail tech.
- No corporate nonsense. We move fast, think big, and celebrate wins.
If you’re ready to build something great, grow fast, and work with a team that’s building the future of retail tech — apply now.
Job Type: Full-time
Pay: Up to $150,000.00 per year
Ability to commute/relocate:
- Burnley VIC 3121: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you read our website (www.retailcare.com.au & www.posstore.com.au) ? ( as you will need to talk about them in the interview)
Experience:
- Sales/Business Development: 1 year (Required)
- IT Technology: 1 year (Required)
Work Authorisation:
Work Location: In person
