In-Demand manager on duty Jobs in mascot, nsw

Manager on Duty
Marriott International, Inc —Mascot NSW
- Full-time
- Hospitality
- Management
- No experience needed
Duty Manager
Northern Hospitality —Bondi Beach NSW
- $60,000 - $80,000 a year
- Full-time
- Hospitality
- Marketing
- In-person
- Employee discount
Quick Apply
4d
Duty Manager
TFE Hotels —Sydney NSW
- $73,000 - $77,000 a year
- Full-time
Hotel Duty Manager
APX Hotels Apartments —Parramatta NSW
- $77,000 - $80,000 a year
- Full-time
- Administrative experience
- Computer skills
- In-person
Quick Apply
12d
Company Driver - Part-time
Global Hospitality Solutions —Surry Hills NSW
- From $30 an hour
- Part-time
- Recruiting
- In-person
Quick Apply
10d
Office Manager
ARCHER INTERNATIONAL EDUCATION PTY LTD —Sydney NSW
- $77,000 - $82,000 a year
- Full-time
- Management
- Office
- Administrative experience
Quick Apply
FOH Supervisor / Assistant Manager
Vogue Cafe Sydney —Sydney NSW
- $60,000 - $75,000 a year
- Part-time
- Management
- Customer service
- Organisational skills
Quick Apply
Office Manager
Hunter & Co. Transport —Matraville NSW
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- In-person
- Office experience
Quick Apply
ICT Customer Support Officer
Sydney Metropolitan International College —Sydney NSW
- $70,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Education
Quick Apply
Office and Operations Manager
Hajos Anstee & Associates —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- ERP systems
- Professional development assistance
Quick Apply
Restaurant Manager
Fairlight Restaurants Pty Ltd —Mascot NSW
- $79,499 a year
- Full-time
- Customer service
- In-person
- Associate degree
Quick Apply
Shop Full Time Supervisor
BRILHAR CAR WASH MASCOT PTY LTD —Mascot NSW
- From $5,500 a month
- Full-time
- Customer service
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Acct. Manager, Global Partnerships
Virtuoso, Ltd. —Mosman NSW
- Marketing
- Microsoft Office
- Analysis skills
Procurement Manager
Culture2 Tech Pty Ltd —Homebush NSW
- $100,000 - $130,000 a year
- Full-time
- Sales
- Data analysis skills
- In-person
- Employee discount
Quick Apply
Night Manager
TFE Hotels —Hurstville NSW
- Full-time
9d
Hotel Duty Manager
Chipping Norton Hotel —Chipping Norton NSW
- $76,500 - $79,500 a year
- Full-time
- Hospitality
- Supervising experience
- In-person
- Employee discount
- Free food
Quick Apply
Corporate Receptionist
Genesis Offices —Sydney NSW
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d
Switchboard Operator
NSW Health —Frenchs Forest NSW
- $34.37 - $35.77 an hour
- Rotating roster
14h
Operations Supervisor
Inchcape —Sydney NSW
- Analysis skills
- Communication skills
8d
Quality Assurance Manager
Bekaa Dairies —Clyde NSW
- $75,000 - $85,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
8d

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manager on duty jobs near mascot, nsw

Manager on Duty

Marriott International, Inc -
Mascot NSW

Apply Now

Job Details

Full-time

Qualifications

Hospitality
Management
No experience needed
Senior Secondary Certificate of Education
Education
Hospitality Management
Front desk
Guest services
Communication skills

Full Job Description

Additional Information
Job Number26060518
Job CategoryRooms & Guest Services Operations
Location56 Baxter Road, Mascot, New South Wales, Australia, 2020
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.

Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do-it-yourself attitude.

If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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manager on duty jobs in mascot, nsw

Manager on Duty

Duty Manager

Duty Manager

Hotel Duty Manager

Company Driver - Part-time

Office Manager

FOH Supervisor / Assistant Manager

Office Manager

ICT Customer Support Officer

Office and Operations Manager

Restaurant Manager

Shop Full Time Supervisor

Acct. Manager, Global Partnerships

Procurement Manager

Night Manager

Hotel Duty Manager

Corporate Receptionist

Switchboard Operator

Operations Supervisor

Quality Assurance Manager

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