In-Demand Operations lead Jobs in Gold Coast, Qld

Cluster Manager QLD - Gold Coast and South Brisbane Region
JD Sports Australia & New Zealand —Broadbeach QLD
- Leadership
- Parental leave
- Employee assistance program
General Manager
G.J. Gardner Homes —Helensvale QLD
- Full-time
- CRM software
- Management
- Bachelor's degree
10d
Retail Shop Manager
Oakberry Australia —Coolangatta QLD
- $77,000 - $87,000 a year
- Full-time
- Management
- Customer service
- POS
Quick Apply
13d
Restaurant Manager
Domani's Cafe & Restaurant —Main Beach QLD
- $78,000 - $80,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick Apply
12d
Hospitality operations & compliance manager
Siblings @ Kirra Pty Ltd —Coolangatta QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
Quick Apply
Hospitality Team Leader
Churches of Christ —Nerang QLD
- Up to $18,549 a year
- Full-time
- Hospitality
- No degree
- Organisational skills
- Annual leave
- Employee assistance program
Assistant Director After School Hours Care Service
Ashmore Primary P&C Association —Hope Island QLD
- From $60,000 a year
- Part-time
- Childcare
- CPR Certification
- Education
Quick Apply
Restaurant Manager
Cooly Breeze Rooftop —Coolangatta QLD
- $76,000 - $85,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
- Free food
Quick Apply
District Manager
Queensland Government —Gold Coast QLD
- Temporary
- Management
- Research
- Analysis skills
6d
Events Supervisor
Moreton Hospitality —Broadbeach QLD
- $35.15 - $55.00 an hour
- Part-time
- In-person
- Restaurant experience
- Employee discount
- Referral program
Quick Apply
Duty Manager - Overnights (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Leadership
- Communication skills
- Hotel experience
Manager on Duty
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
Cali Beach General Manager
Artesian Hospitality —Surfers Paradise QLD
- Full-time
- Leadership
- Employee discount
Quick Apply
Customer Service Manager
Grounded Packaging Pty Ltd —Miami QLD
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Free parking
- Work from home
Quick Apply
13d
Area Manager
Grill'd —Gold Coast QLD
- Full-time
- Restaurant
- Employee assistance program
Quick Apply
Branch Manager
Evolve Rentals —Tweed Heads NSW
- $75,000 - $85,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
- Opportunities for advancement
Quick Apply
5d
Venue Leader - Burleigh
Yo-Chi —Gold Coast QLD
- $79,000 - $85,000 a year
- Full-time
- Hospitality
Area Manager
Boral —Gold Coast QLD
- Full-time
- Construction experience
- Leadership
2d
Logistics Supervisor / Head Driver
The Bread Social —Currumbin Waters QLD
- $40 - $43 an hour
- Full-time
- Bakery
- Leadership
- Employee discount
Quick Apply
11d
Distribution Centre Manager
PFD Food Services —Gold Coast QLD
- Weekend availability
- Budgeting
- Leadership
- Communication skills
- Health insurance
- Gym membership
2d

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Cluster Manager QLD - Gold Coast and South Brisbane Region

JD Sports Australia & New Zealand -
Broadbeach QLD

Apply Now

Job Details

Benefits

Parental leave
Employee assistance program
Employee discount

Qualifications

Fashion retail
Leadership

Full Job Description

WHO WE ARE

Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.

We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 75+ stores across Australia and New Zealand.

At JD Sports, we don't follow trends, we create them. We are looking for passionate people to join our team and help us stay elite in our field.

Join a business that's continuing to grow at pace across Australia and New Zealand, with 10+ new stores set to open in 2026, creating exciting opportunities for further career development.

THE ROLE

As a Cluster Manager, you will oversee 5 stores across the QLD Gold Coast & South Brisbane region (Toowoomba, Logan, Browns Plains, Pacific Fair and Robina), taking full responsibility for driving commercial performance, operations and team development across your cluster.

This is a hands-on, multi-site leadership role at the heart of one of QLD's key retail regions. With all five stores within about an hour of each other, it is a genuinely connected patch you can lead with real presence, close to your teams and close to home.

You will be accountable for a $35m+ combined turnover cluster, leading a team of 5 Store Managers and their in-store leadership teams, and playing a critical part in shaping the next level of leadership capability across the region.

YOUR MANDATE

Full commercial accountability across your five-store cluster
Drive profitable growth across sales, conversion, ATV and payroll control
Build and elevate high-performance Store Manager capability
Strengthen leadership bench and succession pipelines across all stores
Identify underperformance early and execute decisive commercial action plans
Embed operational excellence and brand consistency across the cluster
Partner with your Area Manager and Support Office to shape cluster strategy
Build a cluster that consistently outperforms market benchmarks

KEY ACCOUNTABILITIES

Commercial Leadership

Own and deliver cluster sales, profit and wage budgets
Analyse financial performance and implement data-led commercial strategies
Optimise stock flow, sell-through and productivity metrics
Drive consistent growth against YoY and market benchmarks
Drive profit protection across shrink control, markdown discipline and stock loss

People & Capability

Lead, coach and manage a team of Store Managers across the cluster
Develop future multi-site leaders and succession-ready talent
Build a high-performance culture with clear standards and accountability
Make confident talent decisions to protect and elevate performance

Customer & Brand

Ensure a premium customer experience across all five stores
Protect brand standards and VM execution across the cluster
Drive customer engagement and service metrics

Operational Excellence

Maintain strong governance across compliance, health & safety and risk
Deliver disciplined payroll management aligned to productivity targets
Ensure operational consistency across all five stores

WHAT WE'RE LOOKING FOR

Proven multi-site retail leader, or a high-performing Store Manager ready to step up into their first multi-site role
Commercially sharp, data-driven and financially literate
Demonstrated history of delivering against sales and profit benchmarks
Track record of building high-performance store teams
Comfortable operating in competitive, fast-paced retail environments
Confident making tough decisions when performance demands it
Experience within sports fashion or high-volume fashion retail preferred

You are not just operationally sound, you are commercially ambitious and people-focused, with the ability to scale performance.

WHAT'S IN IT FOR YOU?

Lead a connected, high-potential cluster in one of QLD's key retail regions
Exposure to senior ANZ leadership
Autonomy to shape and execute cluster strategy
Competitive base salary + super + car allowance + performance bonus
Training and leadership development opportunities to enhance your career
Staff discount and access to industry-leading brands
Parental leave, EAP and wellbeing initiatives
Join a business on the move, investing in its people and with a commitment to listening, developing and celebrating our teams

If you are ready to take ownership of a store cluster and elevate it to market-leading performance, we want to hear from you.

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, by applying for this role you consent to completing a VEVO Check to verify your working rights where required.

Apply Now

Refine Your Search

operations lead jobs in gold coast, qld

Cluster Manager QLD - Gold Coast and South Brisbane Region

General Manager

Retail Shop Manager

Restaurant Manager

Hospitality operations & compliance manager

Hospitality Team Leader

Assistant Director After School Hours Care Service

Restaurant Manager

District Manager

Events Supervisor

Duty Manager - Overnights (Pre-Opening)

Manager on Duty

Cali Beach General Manager

Customer Service Manager

Area Manager

Branch Manager

Venue Leader - Burleigh

Area Manager

Logistics Supervisor / Head Driver

Distribution Centre Manager

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