Are you a decisive, commercially minded operational leader who excels at driving accountability, fixing process bottlenecks, and leading core business functions?
G.J. Gardner Homes Northern Gold Coast is a proudly local builder backed by the reputation, strength, and industry-leading systems of Australia’s favourite local home building brand. Our rapid growth means we need a strong, hands-on General Manager to take full operational control of our front-end operations - specifically leading our Sales, Estimating, Pre-Construction Admin, and Finance divisions.
Working as a trusted operational leader, reporting into the Franchise Owner, your primary mission will be to bring order, structure, and accountability to our office operations. We need a strong leader who can step in, set clear expectations, clean up workflows, and hold teams accountable to performance standards.
High-Impact Strategic Partnership: Work directly with the Franchise Owner as the operational engine of the business, bringing clarity, structure, and leadership to our front-office operations.
National Power, Local Support: Harness G.J. Gardner’s world-class systems, marketing platforms, and national training frameworks to drive performance.
Executive Remuneration: Full-time position featuring a competitive salary package reflective of your operational expertise and leadership impact.
Opportunity to Transform & Excel: Take complete ownership of four key business functions (Sales, Estimating, Admin, and Finance) and earn the credit for lifting overall performance.
Thriving Footprint: Drive business success across the booming Northern Gold Coast and Beaudesert corridors.
Sales Leadership & Performance Acceleration: Lead, mentor, and energise our sales team. Implement structured coaching, refine lead generation strategies, enforce pipeline discipline, and rebuild consistent sales momentum to boost conversion rates and exceed targets.
Estimating & Pricebook Maintenance: Oversee the Estimating division to ensure fundamental processes, take-offs, supplier pricing, and contract margin calculations are executed accurately every single time. Build and maintain a robust, healthy pricebook to guarantee precise job costing and margin protection.
Pre-Construction Admin & Council Speed: Streamline pre-construction workflows to shorten contract turnaround times. Enforce proactive, daily follow-ups with local councils and building surveyors for faster permit approvals.
Financial Management & Margins: Partner with the owner to oversee budgets, monitor job profitability, control overheads, manage cash flow, and ensure tight financial reporting.
Performance & Accountability: Conduct structured weekly team meetings across Sales, Admin, and Estimating. Set sharp KPIs, track progress, and foster a culture where high standards are celebrated and clear operational benchmarks are consistently met.
Proven Operational Leadership: Successful background in a General Manager, Operations Manager, or Senior Business Leadership role within residential construction or a building environment.
Strong Leadership & Accountability: A confident, fair, and firm leader who knows how to hold people accountable, streamline team workflows, and get back to business basics.
Deep Business & Financial Acumen: Solid understanding of residential sales management, estimating accuracy, maintaining pricebooks/rates, pre-construction administration, and financial reporting.
Process & Systems Specialist: High proficiency with modern management software and CRM platforms, with a natural talent for finding and fixing process bottlenecks.
Collaborative Partner: Someone who can work seamlessly with and for a hands-on Franchise Owner, offering supportive leadership while taking the weight of daily office management off their shoulders.
Essentials: A relevant Bachelor’s degree (Business Administration or Construction Management) is highly regarded, along with a valid Driver’s Licence and full Australian working rights.
If you are an experienced leader who thrives on turning business processes into smooth, high-yield operations - and wants to be the driving force behind a respected regional builder - this is the opportunity you’ve been looking for.
Ready to take control, drive accountability, and lead our team to success? Click "Apply Now" to submit your resume and a cover letter detailing your operational leadership experience.
