WHO WE ARE
Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands.
We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 75+ stores across Australia and New Zealand.
At JD Sports, we don't follow trends, we create them. We are looking for passionate people to join our team and help us stay elite in our field.
Join a business that's continuing to grow at pace across Australia and New Zealand, with 10+ new stores set to open in 2026, creating exciting opportunities for further career development.
As a Cluster Manager, you will oversee 5 stores across the QLD Gold Coast & South Brisbane region (Toowoomba, Logan, Browns Plains, Pacific Fair and Robina), taking full responsibility for driving commercial performance, operations and team development across your cluster.
This is a hands-on, multi-site leadership role at the heart of one of QLD's key retail regions. With all five stores within about an hour of each other, it is a genuinely connected patch you can lead with real presence, close to your teams and close to home.
You will be accountable for a $35m+ combined turnover cluster, leading a team of 5 Store Managers and their in-store leadership teams, and playing a critical part in shaping the next level of leadership capability across the region.
- Full commercial accountability across your five-store cluster
- Drive profitable growth across sales, conversion, ATV and payroll control
- Build and elevate high-performance Store Manager capability
- Strengthen leadership bench and succession pipelines across all stores
- Identify underperformance early and execute decisive commercial action plans
- Embed operational excellence and brand consistency across the cluster
- Partner with your Area Manager and Support Office to shape cluster strategy
- Build a cluster that consistently outperforms market benchmarks
Commercial Leadership
- Own and deliver cluster sales, profit and wage budgets
- Analyse financial performance and implement data-led commercial strategies
- Optimise stock flow, sell-through and productivity metrics
- Drive consistent growth against YoY and market benchmarks
- Drive profit protection across shrink control, markdown discipline and stock loss
People & Capability
- Lead, coach and manage a team of Store Managers across the cluster
- Develop future multi-site leaders and succession-ready talent
- Build a high-performance culture with clear standards and accountability
- Make confident talent decisions to protect and elevate performance
Customer & Brand
- Ensure a premium customer experience across all five stores
- Protect brand standards and VM execution across the cluster
- Drive customer engagement and service metrics
Operational Excellence
- Maintain strong governance across compliance, health & safety and risk
- Deliver disciplined payroll management aligned to productivity targets
- Ensure operational consistency across all five stores
- Proven multi-site retail leader, or a high-performing Store Manager ready to step up into their first multi-site role
- Commercially sharp, data-driven and financially literate
- Demonstrated history of delivering against sales and profit benchmarks
- Track record of building high-performance store teams
- Comfortable operating in competitive, fast-paced retail environments
- Confident making tough decisions when performance demands it
- Experience within sports fashion or high-volume fashion retail preferred
You are not just operationally sound, you are commercially ambitious and people-focused, with the ability to scale performance.
- Lead a connected, high-potential cluster in one of QLD's key retail regions
- Exposure to senior ANZ leadership
- Autonomy to shape and execute cluster strategy
- Competitive base salary + super + car allowance + performance bonus
- Training and leadership development opportunities to enhance your career
- Staff discount and access to industry-leading brands
- Parental leave, EAP and wellbeing initiatives
- Join a business on the move, investing in its people and with a commitment to listening, developing and celebrating our teams
If you are ready to take ownership of a store cluster and elevate it to market-leading performance, we want to hear from you.
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, by applying for this role you consent to completing a VEVO Check to verify your working rights where required.
