In-Demand Service delivery officer Jobs in Darwin, Nt

Customer Service Officer
Department of Trade, Business and Asian Relations —Darwin NT
- Temporary
- Customer service
- Communication skills
- Time management
5d
Port Operations Support Officer
Wilhelmsen —Darwin NT
- Full-time
- Administrative experience
- Computer skills
- Employee assistance program
1h
Admin Officer - Support Coordination
Hands On People —Darwin NT
- $68,000 - $70,000 a year
- Full-time
- Management
- Microsoft Office
- Working with children
8d
Frontline Systems Support Officer
NT Police Force —Darwin NT
- Temporary
- Analysis skills
- Computer skills
- Communication skills
7d
Desktop Support Officer
Axiom Technologies —Darwin NT
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
VIP Fleet Driver
Department of the Chief Minister and Cabinet —Darwin NT
- $62,069 - $64,754 a year
- Full-time
- First Aid Certification
7d
Community Engagement Road Safety Team Leader
Department of Logistics and Infrastructure —Darwin NT
- $99,519 - $110,593 a year
- Full-time
- Childcare
- First Aid Certification
- Communication skills
11d
Child Protection Intake Officer
Department of Children and Families —Darwin NT
- Full-time
- Working with children
- Organisational skills
- Computer skills
11d
Operations Stores Officer
Power and Water Corporation —Darwin NT
- Full-time
- Forklift
- Warehouse experience
- Communication skills
4d
Redress Program Support Officer
Relationships Australia NT —Darwin NT
- Full-time
- Databases
- Organisational skills
- In-person
- Relocation assistance
- Annual leave
Quick Apply
11d
Fleet Support Officer
Northline —Darwin NT
- Full-time
- Management
- Microsoft Office
- Communication skills
- Employee assistance program
Employee Relations Advisor
Power and Water Corporation —Darwin NT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Team Leader
NT Police Force —Darwin NT
- $90,946 - $95,468 a year
- Temporary
- Organisational skills
- Leadership
- Communication skills
7d
Data Remediation Officer - National Firearms Register
NT Police Force —Darwin NT
- Temporary
- Analysis skills
- Organisational skills
- Communication skills
11h
Supply Officer
Department of Health —Darwin NT
- $77,344 - $88,179 a year
- Full-time
- Administrative experience
- Medical terminology
- Communication skills
7d
Team Leader – Central Intake Team
Department of Children and Families —Darwin NT
- Full-time
- Administrative experience
- Data entry
- Communication skills
8d
Team Administrator
Department of Corporate and Digital Development —Darwin NT
- $77,344 - $88,179 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Secretariat and Regulatory Support Officer
Department of Treasury and Finance —Darwin NT
- $90,946 - $95,468 a year
- Temporary
- Organisational skills
- Communication skills
6d
Coordinator - Serious Sex Offenders Act
Department of Corrections —Darwin NT
- Full-time
- Management
- Public speaking
- Research
11d
Site Administrator
Monadelphous —Darwin NT
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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service delivery officer jobs near darwin, nt

Customer Service Officer

Department of Trade, Business and Asian Relations
Darwin NT

Apply Now

Job Details

Temporary | Full-time
5 days ago

Qualifications

Customer service
Communication skills
Time management

Full Job Description

Job description
Agency Department of Trade, Business and Asian Work unit Territory Business Centre

Relations
Job title Customer Service Officer Designation Administrative Officer 3
Job type Full time Duration Fixed from 03/08/2026 to 30/07/2027
Salary $68,776 - $73,898 Location Darwin
Position number 17269 RTF 349655 Closing 17/06/2026
Contact officer Amanda de Vries, Senior Team Leader on 08 8982 1742 or [email protected]
About the agency https://dtbar.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=349655
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.

Primary objective
As a team member, assist businesses and individuals with licensing requirements, new business, and Government assistance
programs. Provide services on behalf of internal and external Agencies by receipting and processing Licenses and be the
primary call and contact centre for the Department.

Key duties and responsibilities
1. Ensure customer satisfaction and provide a positive, empathetic and professional attitude towards customers at all times.
2. Deliver a continuously high standard of Customer Service to meet the needs of all internal and external clients and provide

administrative support to internal and external Agencies and Departments.
3. Respond to a range of public enquiries, face-to-face, call centre or electronic methods. Provide clear, accurate, business

and license information and guidance and liaise with other agencies, Departments and organisations.
4. Accept and process a wide range of license applications in a timely, efficient and accurate manner utilizing multiple

NT Government systems.
5. Receipt NT Government Revenue, reconcile daily transactions, and prepare bank deposit slips and NT Government

banking.
6. Operate the Australian Business Licensing Information Service (ABLIS) database and provide accurate information on

licenses required to operate business in the Northern Territory across three tiers of Government.
7. Keep records of customer interactions, transactions, comments and complaints.
8. Contribute to the development and maintenance of documented procedures to provide consistent and quality services

to clients.

Selection criteria
Essential
1. Experience in front line Customer Service including concise delivery of regulatory and accurate business and license

information, or similar experience demonstrating the ability to quickly learn these processes.
2. Excellent written and verbal communication skills and the ability to work effectively across a variety of communication

channels for the efficient and accurate transfer of information to external and internal stakeholders.
3. Demonstrate strong communication skills and be able to convey information with the ability to effectively communicate

with a diverse range of people and cultures and the ability to successfully negotiate when dealing in difficult situations.
4. Time management skills, being able to meet deadlines accompanied by an ability to handle a number of tasks concurrently

and demonstrated ability to enter accurate and timely data using a range of computer programs.
5. Numeracy skills plus experience in receiving and processing cash and electronic financial transactions.
6. Ability to maintain confidentiality at all times and undergo Criminal History Name Check.

Desirable
1. Good understanding of the Northern Territory Government and a sound knowledge of relevant license legislation for

the purpose of assessing and approving applications.

Further Information
When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning their
work experience and capabilities to this role. Please refer to the Capability Leadership Framework visit our website at
business.nt.gov.au

Apply Now

Refine Your Search

service delivery officer jobs in darwin, nt

Customer Service Officer

Port Operations Support Officer

Admin Officer - Support Coordination

Frontline Systems Support Officer

Desktop Support Officer

VIP Fleet Driver

Community Engagement Road Safety Team Leader

Child Protection Intake Officer

Operations Stores Officer

Redress Program Support Officer

Fleet Support Officer

Employee Relations Advisor

Team Leader

Data Remediation Officer - National Firearms Register

Supply Officer

Team Leader – Central Intake Team

Team Administrator

Secretariat and Regulatory Support Officer

Coordinator - Serious Sex Offenders Act

Site Administrator

I want to receive the latest job alert for service delivery officer in darwin, nt

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