In-Demand It manager Jobs in Australia

Manager, Customer Solutions Engineering
dbt Labs —Remote
- $203,000 - $246,000 a year
- Remote
- SQL
- Communication skills
- Analytics
- Parental leave
IT Infrastructure & Cloud Manager
For Purpose Aged Care —Cheltenham VIC
- Remote
- Azure
- Agile
- IT
- Work from home
- Employee assistance program
IT Manager
KCL Law —Melbourne VIC
- AI
ANZ IT Service Senior Manager
Boston Consulting Group —Melbourne VIC
- Full-time
- No degree
- AI
- Leadership
6d
IT Change Manager
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
1d
Desktop and Executive ICT Support, Executive Level 1, Chief Information Officer Division
Department of Industry, Science, Energy & Resources —Canberra ACT
- $126,391 - $134,225 a year
- Call employer
- Remote
- Management
- Leadership
- Communication skills
14d
Information Management Coordinator
Wannon Water —Warrnambool VIC
- $102,449 - $114,283 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Leadership
- Employee assistance program
10h
Project Manager - IT
Bayside City Council —Rockdale NSW
- $112,129 - $125,585 a year
- Full-time
- Financial services
- Parental leave
11d
IT Manager
Neara —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
IT Change, Release & Implementation Manager
AMP Limited —Melbourne VIC
- Full-time
- DevOps
Manager, Level 2 Technical Support
Arch Systems —Remote
- $45,000 - $115,000 a year
- Full-time
- Remote
- English
- Databases
- SQL
- Health insurance
Quick Apply
3h
Group Executive Manager – Technology
Aptella —Bundoora VIC
- AI
- Leadership
Manager Information Technology
Economic Regulation Authority —Perth WA
- $144,755 - $154,717 a year
- Full-time
- AI
- Annual leave
- Parental leave
2d
Assistant Manager, Operational Safety Capability and Review
Department of Justice and Community Safety —Malmsbury VIC
- $116,413 - $140,849 a year
- Full-time
- Employee assistance program
6d
Systems Administrator
Veritech Corporation —Yoogali NSW
- $85,000 - $99,000 a year
- Full-time
- Azure
- SharePoint
- In-person
Quick Apply
2d
Digital & IT Manager W/M
Air Liquide —Ormeau QLD
- Full-time
- Management
- Salesforce
- Analysis skills
24 Hour City Manager
City of Sydney —Sydney NSW
- $171,174 a year
- Full-time
- Parental leave
- Employee assistance program
2d
IT Manager - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- Computer Science
- Databases
- Analysis skills
IT Systems Analyst
DHL —Victoria
- Contract
- Systems design
- Bachelor's degree
- Warehouse
Manager Operations Support & Projects
Wannon Water —Warrnambool VIC
- $118,669 - $135,197 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
7d

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Manager, Customer Solutions Engineering

dbt Labs
Remote

Apply Now

Job Details

$203,000 - $246,000 a year

Benefits

Remote work allowance
Wellness allowance
Parental leave

Qualifications

Technical support
SQL
Communication skills
Analytics

Full Job Description

About Us

dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.

As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.

We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:

Reliable, high-quality data is the fuel that propels AI-powered data engineering.
AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.

dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.

About the role:

Customer support is on the very front-lines of assisting our dbt Cloud customers and we are looking for a Manager of our Customer Solutions Engineering team who will be the first line of defense for our Enterprise customers. The person will play a pivotal role in impacting dbt Cloud's usage and increase retention by helping users quickly adopt dbt Cloud within their organizations.

In this role, you can expect to:

Lead and develop a team of Customer Solutions Engineers across the APJ regions, ensuring high-quality technical support for enterprise customers.
Strategize and implement support processes to enhance support operations, facilitating smooth and efficient issue resolution.
Foster a culture of continuous learning and professional growth within your team, ensuring they are equipped to support the evolving landscape of dbt Cloud and the modern data stack.
Collaborate with cross-functional teams to enhance customer satisfaction, drive product adoption, and ensure a seamless customer experience.
Monitor and analyze team performance, providing regular feedback and coaching to improve efficiency and effectiveness.
Advocate for customers within the organization, ensuring their needs and feedback influence product development and innovation.
Lead by example, offering hands-on support and guidance to both customers and team members, driving towards excellence in every interaction.

You are a good fit if you have:

Extensive experience in technical support or engineering, preferably with enterprise-level customers in a SaaS environment.
A proven track record of building and leading high-performing technical support or engineering teams.
Exceptional problem-solving skills, with a capacity to handle complex technical issues and provide effective solutions.
Excellent communication and interpersonal skills, capable of navigating diverse cultural and regional nuances within a global team.
Adeptness at project and program management, with a keen ability to organize, prioritize, and manage cross-functional projects.

You'll have an edge if you have:

Experience with analytics engineering tools and processes.
Familiarity with SQL, including the ability to read, interpret, and write queries.
A proven background in collaborating with engineering and product teams to build scalable solutions for bug triage and investigation, quantitative product feedback, and communicating “the voice of the customer”.

Compensation & Benefits

Salary:We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay.

The typical starting salary range for this role is: $203,000 - $246,000 AUD

Equity Stake

Benefits - dbt Labs offers:

Unlimited vacation (and yes we use it!)
401k w/3% guaranteed contribution
Excellent healthcare
Paid Parental Leave
Wellness stipend
Home office stipend, and more!

Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

Interview with Talent Acquisition Partner (30 Mins)

Interview with Hiring Manager (45 Mins)

Take Home Project (typically submission within a week)

Project Deep Dive (45 Mins)

Team Interviews (4 - 45 Mins rounds with /Cross Collaborators/Leadership)

dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.

Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? .

dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

Apply Now

Refine Your Search

it manager jobs in australia

Manager, Customer Solutions Engineering

IT Infrastructure & Cloud Manager

IT Manager

ANZ IT Service Senior Manager

IT Change Manager

Desktop and Executive ICT Support, Executive Level 1, Chief Information Officer Division

Information Management Coordinator

Project Manager - IT

IT Manager

IT Change, Release & Implementation Manager

Manager, Level 2 Technical Support

Group Executive Manager – Technology

Manager Information Technology

Assistant Manager, Operational Safety Capability and Review

Systems Administrator

Digital & IT Manager W/M

24 Hour City Manager

IT Manager - InterContinental Hayman Great Barrier Reef

IT Systems Analyst

Manager Operations Support & Projects

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