In-Demand Work from home Jobs in Remote Australia

Virtual Receptionist - Work from home
Allied Business Support Australia —Remote
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- Part-time
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1d
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6d
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Commercial Appointment Setter (Work From Home) — Cold Caller
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Casual Legal Writer working from home
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3d
Online English Teacher | Flexible Hours & Premium Earning Opportunities at TutorABC Global
TutorABC Global Inc. —Remote
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1d
Video Editor (Social Media Ads & VSL)
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We’re Hiring – Sandwich Hand & Customer Service Team Member
Luneburger Bakery —Remote
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Cold Caller
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Online Tutor - Maths, English & Science (Year 2–12)
Cloud Tuition —Remote
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3d
Facebook Ads Manager
B Squared Studios —Remote
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2d
Phone Sales Appointment Booker – Aged Care Provider Registration
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7h

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work from home jobs near remote australia

Virtual Receptionist - Work from home

Allied Business Support Australia
Remote

Quick Apply

Job Details

Part-time
$27 - $28 an hour
1 day ago

Benefits

Work from home

Qualifications

Microsoft Powerpoint
Microsoft Word
Google Suite
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Office experience

Full Job Description

Allied Business Support Australia (ABSA) is a Virtual Support Agency offering offsite Reception and Administration support to clients all over Australia. We support industries such as trades, allied health, legal, financial, beauty, e-commerce, equipment hire, fitness, hospitality, insurance and IT as an example.

This is a pivotal role for our company and our clients. It is a high pressure role given you will be supporting 40 + Clients, taking calls, making bookings, outbound calls and administration tasks that our clients require to keep their business running smoothly.

We are now recruiting for a work from home Receptionist with a strong background telephone customer support. You will be joining our reception team with a wide variety of clients.

Hours will be Monday to Friday 1pm - 5pm = 20 hours per week.

MAIN DUTIES/RESPONSIBILITIES:

Taking inbound and outbound calls and call transfers for 40+ clients
Handling queries via phone, email and general correspondence
Handling bookings and reschedules via phone, email and general correspondence
Performing ad-hoc administration duties
Email Management
Using 10+ different online booking systems and softwares
Being first point of contact for our clients and their own clients
Liaising directly with our clients to assist in any administration + reception support that may require
Completing daily handovers
Supporting clients and team with Administration as required

SKILLS & EXPERIENCE

Experience in telephone customer suport is a must
Desirable but not essential would be to have knowledge of NDIS and industry standards.
Organisational Skills
Attention to detail
Exceptional multitasker
Excellent verbal and written communication skills
Able to meet deadlines
Able to follow procedures and direction

TECHNICAL SKILLS

Experience with many systems and workflows
Intermediate to advance Microsoft Office Skills (Word, Excel, Powerpoint and outlook)
Knowledge and understanding of Google Suite and all associated products
Intermediate IT skills, able to troubleshoot basic technical issues that may arise
Ability to use many software products at the one time

JOB REQUIREMENTS

Own Laptop or portable PC with the ability to replace and upgrade as needed
Microsoft products installed
Fast speed Internet - (we will require you to do an internet speed test)
Backup / portable internet - for when home internet is down OR the ability to relocate to ensure shift is completed
Headseat
2nd Monitor
Quiet home office with no background noise - this role is not suitable for anyone with small children or noisy pets at home

PERFORMANCE GOALS

Complete administration tasks on time
Support clients, suppliers and other team members professionally at all times
All calls are answered within set KPI times
All time is logged in time tracking software and 90% of rostered time is tracked
A real team player
Able to complete a thorough handover to the next shift team
Ability to work across many online booking systems
Able to follow direction from Team leader and Head of Operations
Keeping a calm and harmonious team environment

HOW TO APPLY

If you think this is you, please answer the qualifying questions and submit your cover letter and resume.

Job Type: Part-time

Pay: $27.00 – $28.00 per hour

Application Question(s):

Are you tech savvy and be able to troubleshoot any technical problems on your own, you must be able to set up our operating systems once we share them with you.
Do you have a quiet home office with laptop, 2 screens, a headset and fast and reliable internet with a back up option for incase internet is lost.
Please let us know if you have used any of the listed practice management systems mentioned and in what capacity (Splose, Cliniko, Halaxy, Zanda, ServiceM8, Simpro, Fergus).
What state and Suburb in Australia are you located.
Do you have any other skills you feel we might love to hear about whilst considering your application?
What is the earliest date you could start, if you were successful?

Language:

English (Required)

Work Location: Remote

Quick Apply

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