Phone Sales Appointment Booker – Aged Care Provider Registration
Location: Remote / Australia
Pay: $800 per week base + uncapped commission
Expected earnings: Approximately $1,600 per week for consistently achieved targets
SAH Consulting helps aspiring and existing aged care providers launch, register and grow compliant Support at Home businesses. We support clients with provider registration, governance, policies and procedures, assessment readiness, client onboarding and ongoing compliance.
We are looking for an experienced, confident Appointment Booker to speak with qualified aged care leads, understand their needs and schedule high-quality Zoom consultations with our senior consulting team.
This is not a cold-call-only role. Your focus is on having professional, informed conversations with prospective providers, qualifying genuine opportunities and booking appointments that attend and are suitable for our services.
The role
You will:
- Contact warm, inbound and outbound leads by phone, email and follow-up messages
- Speak with prospective aged care providers about their registration, compliance and Support at Home needs
- Explain SAH Consulting’s services clearly and professionally
- Qualify prospects based on their service model, registration category, readiness, decision-making authority and timeframe
- Book qualified Zoom appointments into our consultants’ calendars
- Confirm appointments and complete follow-up to reduce no-shows
- Maintain accurate notes and lead status in the CRM
- Meet agreed appointment, attendance and quality targets
- Work closely with the consulting team to improve lead quality and conversion
Essential experience
To be considered, you must have:
- At least three years’ experience in the Australian aged care sector
- Direct experience working with, or closely alongside, aged care provider registration consultants
- Strong understanding of Support at Home, aged care provider registration and the challenges facing new and transitioning providers
- Demonstrated phone sales, lead qualification or appointment-setting experience
- Excellent spoken and written English
- Confidence using Zoom, calendars, CRM systems and follow-up tools
- A professional, consultative and ethical approach to sales
What we are looking for
You are someone who can build trust quickly, listen carefully and guide prospects towards the right next step. You understand that aged care registration is a significant decision for clients, and you can communicate the value of expert support without using high-pressure sales tactics.
Experience with ACQSC requirements, Aged Care Act 2024 obligations, provider readiness, compliance, policy development or registration Categories 1–6 will be highly regarded.
Remuneration
- Base pay: $800 per week
- Commission: Uncapped, based on qualified appointments that attend and meet agreed criteria
- Target earnings: A further $800 per week in commission is achievable for a consistent high performer, subject to lead volume, appointment quality, attendance and performance terms
The final commission structure and targets will be discussed with shortlisted candidates.
Why join SAH Consulting?
You will work with a specialist consulting business helping providers move from registration to operational readiness and growth. Our service is practical, personalised and focused on helping clients build compliant, sustainable aged care businesses.
If you have the aged care knowledge, sales discipline and communication skills to connect serious prospective providers with the right expert support, we would like to hear from you.
To apply, please submit your CV and include a short summary of your experience with aged care provider registration consulting, Support at Home and phone-based appointment setting.
Pay: $800.00 – $3,000.00 per week
Application Question(s):
- Do you have at least three years’ experience working in the Australian aged care sector?
- Have you worked directly with an aged care provider registration consultant or consulting business?
- Do you have practical knowledge of Support at Home provider registration, ACQSC requirements and aged care compliance?
- Do you have at least Five years’ experience booking qualified sales appointments by phone?
- Are you available to work independently, make consistent outbound calls and meet weekly appointment and attendance targets?
Work Location: Remote
