In-Demand Senior service delivery manager Jobs in Melbourne, Vic

General Manager
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Communication skills
- Negotiation
Quick Apply
Home Care Recruitment Team leader
Salveo Care —Ringwood VIC
- $75,000 - $88,000 a year
- Full-time
- Recruiting
- In-person
- Care plans
Quick Apply
Head of Rental Operations & Training
RELIANCE REAL ESTATE —Point Cook VIC
- $99,292.39 - $110,000.00 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Referral program
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Senior Regional Facilities Manager & Vendor Contract Management
CSL Behring —Broadmeadows VIC
- Full-time
- Management
- English
- Master's degree
5d
Senior Manager - Service Delivery and Performance
Australian Unity —Melbourne VIC
- Hybrid work
- Leadership
- Health insurance
- Parental leave
5d
Senior Capital Works Manager
City FM Australia —Mulgrave VIC
- Full-time
- Management
- Engineering
- Analysis skills
Quick Apply
8d
Senior Manager - Modern Slavery
The Salvation Army —Coburg North VIC
- Full-time
- Management
- No degree
- Social Work
- Annual leave
- Parental leave
Regional Manager
Dovida —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
- Negotiation
Quick Apply
Operations Manager
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Weekend availability
- Hybrid work
- Management
- Administrative experience
- Analysis skills
5d
Senior Security Coordinator
Monash University —Clayton VIC
- $124,343 - $137,251 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Analysis skills
10d
State Manager
KG Talent —Laverton VIC
- Full-time
- Construction experience
- Budgeting
- Manufacturing
Quick Apply
Senior Manager - Risk
Genpact Australia —Melbourne VIC
- $159,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Quick Apply
11d
Senior Manager – Contract Management and Performance
Community Housing Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Communication skills
- Negotiation
Quick Apply
NEW STORE Sports Direct Department Manager - Broadmeadows
Sports Direct —Broadmeadows VIC
- Weekend availability
- Sales
- Customer service
- Supervising experience
Quick Apply
Logistics Manager
Efflog Operations PTY Ltd —Tottenham VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Quick Apply
Senior Manager, Commercial
Acciona —Melbourne VIC
- Full-time
- Administrative experience
- Construction experience
- Business
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
1d
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Business Administration
- Parental leave
- Gym membership
Service Delivery Manager
AirTrunk —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
9d

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General Manager

Commercial Motor Vehicles Pty Ltd. -
Derrimut VIC

Quick Apply

Job Details

Full-time

Qualifications

Forecasting
OEM
Communication skills
Dealership experience
Negotiation

Full Job Description

Industrial Power Systems is part of the privately owned CMV Group, a long-established Australian business known for its strong values, industry leadership, and commitment to customers, people and community.
Industrial Power Systems is the exclusive Volvo Penta Industrial Products franchise for customers across Victoria and Tasmania, supporting OEMs and operators with industrial engine solutions backed by a specialist team and a growing service and support network.

The opportunity
Industrial Power Systems is seeking an experienced General Manager to lead and optimise business performance, driving profitability, operational excellence and best practice across all functions of the Volvo Penta Industrial business.
This is an opportunity to lead a growing industrial business with a strong market position, trusted brand and a clear mandate to drive commercial performance, customer outcomes and sustainable growth. Reporting to the Executive Director, this senior leadership role has accountability for commercial and operational performance across Victoria and Tasmania, including direct leadership of the Sales Manager and Field Service function, while influencing outcomes across the broader leadership group. With a developing dealer footprint, strong brand backing and clear opportunity to deepen customer reach and service capability, this role offers the chance to make a visible impact on the next phase of growth.
Your impact (what you’ll be trusted to own)
As General Manager, you will take end-to-end accountability for operational and commercial performance, including:
Operational leadership & performance

Lead operations in line with company policy and ethical, legal and professional standards.
Build and maintain efficient processes that improve service quality and strengthen customer retention.
Own gross margin, expenses and working capital outcomes to maximise sustainable profit.
Lead inventory performance (stock turnover, delivery expectations, obsolescence control).

Commercial growth & stakeholder leadership

Identify and deliver practical growth opportunities across markets, products and customer segments.
Strengthen customer relationships through a structured visitation plan and a customer-first operating rhythm.
Build strong relationships with OEMs, partners, franchise representatives, suppliers and customers to support market awareness and performance.
Lead and drive business growth across the Volvo Penta Industrial dealer network in Victoria and Tasmania.

Financial governance & reporting

Review monthly P&L performance to identify trends, risks and opportunities.
Monitor debtors (trade and product sales) and take decisive action where required.
Provide accurate, timely reporting, with disciplined governance and adherence to policy and process, including capex approvals.

People leadership

Lead, coach and develop your direct reports; manage performance reviews, capability uplift, and employee matters promptly and professionally.
Manage escalated customer complaints pragmatically and keep senior leadership informed of serious matters.

Safety leadership

Actively practice and promote WHS policies; ensure incidents, injuries and near misses are reported in line with company policy.

What will set you apart
We’re looking for a leader who can run a high-performing industrial sales/service business with commercial discipline and strong stakeholder credibility.

You’ll bring:

A demonstrated ability to lead business growth through dealer, OEM and customer engagement across industrial markets.
Proven senior leadership experience in distributor/dealership operations and multi-function environments.
Strong commercial capability across P&L, margin management, forecasting and reporting.
Demonstrated experience in heavy diesel engine sales and service within the plant and equipment sector, or a closely related industry.
Confidence using Dealer Management Systems, Microsoft 365 and disciplined operational reporting to support decision-making and performance management.
High-impact communication, negotiation and relationship-building skills with customers, franchise/OEM stakeholders and suppliers.

If you have the skills and experience necessary and want to become an important part of our successful team, then please click "Apply" to submit your cover letter and resume.

Current CMV employees, please apply through your internal career site.

Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.

Quick Apply

Refine Your Search

senior service delivery manager jobs in melbourne, vic

General Manager

Home Care Recruitment Team leader

Head of Rental Operations & Training

Passenger Services Manager

Senior Regional Facilities Manager & Vendor Contract Management

Senior Manager - Service Delivery and Performance

Senior Capital Works Manager

Senior Manager - Modern Slavery

Regional Manager

Operations Manager

Senior Security Coordinator

State Manager

Senior Manager - Risk

Senior Manager – Contract Management and Performance

NEW STORE Sports Direct Department Manager - Broadmeadows

Logistics Manager

Senior Manager, Commercial

Area Manager, Authorised Officers

Management Consulting - Expression of Interest

Service Delivery Manager

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