In-Demand Student experience manager Jobs in West End, Qld

Campus Manager - Brisbane CBD
Contour Education —Brisbane QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
6h
Administration Manager
Queensland Government —Brisbane QLD
- Management
- Administrative experience
- Typing
1d
EOI - Administration Officer - Cleveland State School
Queensland Government —Brisbane QLD
- Temporary
9h
Senior Psychologist / Case Manager
Queensland Government —Brisbane QLD
- Discharge planning
- Leadership
- Communication skills
2d
NDIS Support Workers - Challenging behaviours
Hope & Care Community Services —Greenslopes QLD
Quick Apply
Campus Manager - Indooroopilly
Contour Education —Indooroopilly QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
7h
Administration Officer - Centenary State High School
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
- Organisational skills
2d
System Administrator
Charlton Brown PTY LTD —Brisbane QLD
- $95,000 - $100,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
2d
Senior International Student Coordinator - Stretton State College
Queensland Government —Brisbane QLD
- Temporary
- Senior Secondary Certificate of Education
5d
Business Manager - Sandgate State School
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
3d
Project Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Microsoft Office
- Administrative experience
- Business development
- Free parking
- Health insurance
1d
Campus Manager
Contour Education —Indooroopilly QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
6h
Operations Coordinator, Student Accounts and Loans
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
- Negotiation
9h
Campus Manager
Contour Education —Brisbane QLD
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
6h
Administration Officer - Centenary State High School
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
2d
AccessAbility Support Officer
Queensland Government —Brisbane QLD
- Temporary
9h
Fast Food Attendant
Le Wrap —Chermside QLD
- $27 - $45 an hour
- Hospitality
- Customer service
- Cleaning
Quick Apply
4h
EOI - Sport Coach - Brisbane State High School
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
- Experience working with children
- First Aid Certification
9h
Undergraduate Engineer
Bielby Holdings —Milton QLD
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Parental leave
7h

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Campus Manager - Brisbane CBD

Contour Education -
Brisbane QLD

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year
6 hours ago

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership

Full Job Description

Be the ultimate custodian of the Contour Campus experience ️

We are looking for a superstar full time Campus Manager for our upcoming Brisbane CBD campus. At Contour our Campus Leaders hold full ownership of the assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. You will lead and develop the campus experience team, safeguard operational discipline, and drive continuous improvement so that the campus is a model of “The Contour Standard.” This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do
Leadership

Campus Ownership - Full accountability for the campus being safe, well-organised, and elite-experience-ready every day.
Team Leadership & Development - Lead, coach, and develop the Service Team into high-performing operators.
Campus Representation - Champion the campus within Contour, escalating issues and upholding brand standards.
Crisis & Issue Management - Lead confidently through disruption, resolving issues quickly while protecting the student experience.

Operations

Operational Excellence - Oversee core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, phone/email/text service) with disciplined, flawless execution.
Tutor Enablement - Build trusted tutor relationships, keeping classrooms, resources, and tech fully prepared.

Experience

Experience Stewardship - Safeguard the full student and parent journey, from first trial to the hundredth class, ensuring every touchpoint is seamless and delightful.
Walk-In & Student Support Oversight - Ensure clear, empathetic, accurate support for walk-ins and students/parents, building trust and confidence.
Trial Experience & Conversion - Own the trial experience end-to-end, from trial pack prep to delivery, maximising conversion.

Improvement

Workflow & Process Improvement - Identify gaps and embed solutions that lift campus efficiency and student experience.
Standards & Quality Assurance - Audit operations, experience touchpoints, and team performance for uncompromising adherence to Contour standards.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
Communication – Clear, empathetic, and professional with students, families & team members.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence.
Autonomy and trust, your ideas and improvements will be heard and implemented.
Close collaboration with senior leaders in a non-corporate, high-impact environment.
Deeply meaningful work, supporting students and families through important moments.
Opportunity for career development to progress as the organisation grows.
Competitive salary of $75,000 to $90,000 AUD + super, extra leave, EAP access, and lifestyle perks.

Application Process

Submit your application.
Shortlisted candidates will complete a video interview and behavioural assessment.
Attend a in person interview.

If you've led a team before and know what it takes to make every customer interaction feel personal, we'd love to hear from you.

The pay range for this role is:
75,000 - 90,000 AUD per year(Brisbane CBD)

Quick Apply

Refine Your Search

student experience manager jobs in west end, qld

Campus Manager - Brisbane CBD

Administration Manager

EOI - Administration Officer - Cleveland State School

Senior Psychologist / Case Manager

NDIS Support Workers - Challenging behaviours

Campus Manager - Indooroopilly

Administration Officer - Centenary State High School

System Administrator

Senior International Student Coordinator - Stretton State College

Business Manager - Sandgate State School

Project Support Officer

Campus Manager

Operations Coordinator, Student Accounts and Loans

Campus Manager

Administration Officer - Centenary State High School

AccessAbility Support Officer

Fast Food Attendant

EOI - Sport Coach - Brisbane State High School

Undergraduate Engineer

Other jobs to consider

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