In-Demand Woolworths Jobs

E-Commerce Fraud Officer
Woolworths Group —Bella Vista NSW
- Weekend availability
- Data analysis skills
- Case management
- Time management
- Parental leave
9d
Fresh Manager
Woolworths Supermarkets —Sylvania NSW
- Full-time
- Leadership
- Parental leave
4d
EUC Technician
Woolworths Group —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Agronomist - Brisbane
Woolworths Supermarkets —Larapinta QLD
- Full-time
- Parental leave
Social Operations Planner
Woolworths Group —Bella Vista NSW
- Full-time
- Hybrid work
- Administrative experience
- AI
4d
Mobility Engineer / Android & Omnissa
Woolworths Group —Bella Vista NSW
- Full-time
- Hybrid work
- Azure
- Product management
- Work from home
- Parental leave
Category Manager - Desserts & Baking
Woolworths Supermarkets —Bella Vista NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Parental leave
Transport Planner - Norwest
Woolworths Group —Bella Vista NSW
- Full-time
- Customer service
- Office
- Computer skills
4d
Product Manager
Woolworths MarketPlus —Melbourne VIC
- Full-time
- Hybrid work
- Research
- Analysis skills
- Product management
10d
Head of Customer Experience Management
Woolworths Group —Bella Vista NSW
- Full-time
- Management
- AI
- Leadership
Technical Lead Stores Systems
Woolworths Group —Bella Vista NSW
- Full-time
- Hybrid work
- DevOps
- POS
- Work from home
23h
People and Culture Business Partner
Woolworths Group —Bella Vista NSW
- Part-time
Service Delivery Manager - Cartology
Woolworths Group —Surry Hills NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- No degree
4d
Finance SBA | Operational Insights
Woolworths Group —Bella Vista NSW
- Full-time
- Management
- AI
- Leadership
- Parental leave
11d
Assistant Category Manager Small Format
Woolworths Supermarkets —Bella Vista NSW
- Full-time
- Hybrid work
- Negotiation
- Time management
2d
Business Analyst | Finance Operations
Woolworths Group —Bella Vista NSW
- Full-time
- Finance
- Agile
- AI
- Parental leave
11d
General Manager - Digital Innovation
Woolworths Group —Surry Hills NSW
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Employee discount
4d
Senior Category Manager, Software
Woolworths Group —Bella Vista NSW
- Full-time
- Google Suite
- Management
- AI
- Parental leave
14d
Project Manager - Smarter Procurement
Woolworths Group —Bella Vista NSW
- Full-time
- Parental leave
9d
Team Lead - Fresh
Woolworths Metro —Mermaid Beach QLD
- Full-time
- Bakery
- Leadership
4d

I want to receive the latest job alert for woolworths

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

woolworths jobs near

Product Manager jobs in Melbourne VIC

Event Planner jobs in East Melbourne Vic

Transport Planner jobs in Melbourne Vic

Fifo Planner jobs in Western Australia

P6 Planner jobs in Sydney Nsw

Full Time Procurement Supply Planner Officer jobs in Melbourne Vic

Project Manager jobs in Darwin Nt

Aged Care Manager jobs in Melbourne Vic

Ndis Quality Compliance Manager jobs in Sydney Nsw

Project Manager Council jobs in Sydney Nsw

Project Manager jobs in Beaconsfield Vic

Project Manager jobs in Girraween Nsw

Remote Work From Home No Experience jobs in Melbourne Vic

Food Packer 482 Visa Sponsorship, No Experience jobs in Perth Wa

Head Of Customer Experience jobs in The Rocks Nsw

No Experience Software Developer jobs in Sydney Nsw

Head Chef jobs in Melbourne Vic

Technical Lead jobs in Broadbeach Qld

Technical Lead jobs in Gepps Cross Sa

Technical Lead jobs in Melbourne Vic

E-Commerce Fraud Officer

Woolworths Group -
Bella Vista NSW

Apply Now

Job Details

Full-time
9 days ago

Benefits

Employee rewards program
Parental leave

Qualifications

PCI
Data analysis skills
E-commerce
Case management
Security
Time management

Full Job Description

Ecommerce Fraud Officer

Impactful role minimising financial losses for Woolworths Brands
6 months Fixed term t Opportunity with potential extensions
Core hours between 5am-10pm Mon through Fri, 7am-9pm weekends

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do :

As our Ecommerce Fraud Officer you will verify potential fraudulent online orders for all Woolworths Group’s brands and minimise financial losses. Performing Fraud review for ecommerce customer orders through various web tools and applications.

Liaise with ecommerce customers regarding order queries (inbound and outbound calls/emails).
Authorise referred orders for fulfilment, rejection or further investigation.
Identify and take action on fraudulent orders through link analysis.
Report to management any identified trends that pose a risk of financial loss to the group.
Identify or take action on ecommerce customers breaching trade practices.
Action chargeback notifications from banks into our fraud engine.
Liaise with stores on matters pertaining to online fraud both current and historic.
Engage with other risk functions to prevent financial losses and/or investigate instances of fraud.
Liaise with local Police or Federal authorities where needed regarding active fraudulent orders for collection.
Identify opportunities to streamline processes or improve our fraud prevention capability.
Meet & exceed individual and team KPI’s.

What you’ll bring :

You are able to work with multiple web based systems with ease. Ability to grasp subject matter (legislation, guidelines, codes, business rules/standards/processes) and apply it to business activities.

1+ years experience in E-Commerce Fraud/Fraud Investigation
Availability to work 2 weekends per month
Knowledge and understanding of Security and PCI legislation, Australian Standards, Code of Practice and Industry Practices
Sound investigation and case management experience within large complex business environments
Sound data analysis skills and the ability to develop reports and metrics that identify emerging trends and risks.
Strong CNP (card not present) risk experience in E-Commerce environments.
Time management and priority setting.
Experience with Kount, Cybersource, Accertify, or other fraud mitigation tools is desirable.
Previous experience in the banking sector.

What you’ll experience:

A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment.
A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group:

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.

Apply Now

Refine Your Search

woolworths jobs

E-Commerce Fraud Officer

Fresh Manager

EUC Technician

Agronomist - Brisbane

Social Operations Planner

Mobility Engineer / Android & Omnissa

Category Manager - Desserts & Baking

Transport Planner - Norwest

Product Manager

Head of Customer Experience Management

Technical Lead Stores Systems

People and Culture Business Partner

Service Delivery Manager - Cartology

Finance SBA | Operational Insights

Assistant Category Manager Small Format

Business Analyst | Finance Operations

General Manager - Digital Innovation

Senior Category Manager, Software

Project Manager - Smarter Procurement

Team Lead - Fresh

I want to receive the latest job alert for woolworths

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected