In-Demand Senior clerk Jobs in Parramatta, Nsw

Senior Coordinator - Business Operations
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
3h
Senior Advisor Procurement and Contracts
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Writing skills
- Research
- Construction experience
3h
Legal and Client Support Officer
Legal Aid Commission, Office of the —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Administrative experience
- Communication skills
- Work from home
6d
Manager, Information Management
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Leadership
9d
Senior Project Officer, Governance and Education
NSW Education Standards Authority —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Research
- Senior Secondary Certificate of Education
- Analysis skills
- Employee assistance program
8d
Senior Project Officer, Governance and Education
NSW Department of Communities and Justice —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Research
- Senior Secondary Certificate of Education
- Analysis skills
- Employee assistance program
8d
Law Clerk
Law Partners —Sydney NSW
- Part-time
- Organisational skills
- Communication skills
Audit and Compliance Manager
Legal Aid Commission, Office of the —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
9d
EOI - Project Officer
Department of Customer Service —Sydney NSW
- $116,981 - $137,098 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
6d
Senior Financial Analyst, Total State Financial Reporting
Treasury —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Microsoft Excel
- Research
- Analysis skills
- Parental leave
9d
Senior Project Officer, Online Exams
NSW Education Standards Authority —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Administrative experience
- Senior Secondary Certificate of Education
- Negotiation
- Employee assistance program
3d
Manager Energy Policy & Reform
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- Leadership
6d
Data Scientist
NSW Police Force —Sydney Olympic Park NSW
- $129,464 - $142,665 a year
- Full-time
6d
Assistant Senior Solicitor
Treasury —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Parental leave
Compliance and Governance Assistant
NSW Health —St Leonards NSW
- $99,938 - $110,271 a year
- Temporary
- Administrative experience
- No degree
- Organisational skills
13d
Senior Advisor Governance (Sustainability)
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
6d
Associate Director, Policy and Corporate Strategy
Destination NSW —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Communication skills
7d
Senior Property Officer, Real Estate
NSW Trustee and Guardian —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Sales
- No degree
- Parental leave
- Employee assistance program
6d
Senior People and Capability Partner
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
Senior Policy Officer - Aboriginal Procurement Policy
Treasury —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Research
- Leadership
- Parental leave
3d

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senior clerk jobs near parramatta, nsw

Senior Coordinator - Business Operations

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$133,348 - $146,945 a year
3 hours ago

Qualifications

Management
Customer service
Communication skills

Full Job Description

Department of Customer Service

Reference number

req53036

Occupation

Governance

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

133,348 - 146,945 + Super

Closing date

27 July 2026 at 10:00am

Senior Coordinator Business Operations
Complaints, Building Commission NSW

Grade: Clerk grade 9/10
Location: Hybrid working model with office attendance required 2 days per week (Parramatta, Sydney, Gosford, Albury, Wagga, Dubbo and Maitland)
Term: Temporary, Full-Time - up until 31 March 2027

About the Building Commission NSW

The Building Commission is not only the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality homes and meet the state’s housing targets.
Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the greater community, making it an exciting and fulfilling place to build a career.
About Building Commission Complaints team

The Complaints team manages a high volume of enquiries, complaints and dispute resolution matters from consumers and businesses across NSW. We help people understand their rights and obligations, resolve disputes, and navigate legislation administered by Building Commission NSW.

About the role

As the Senior Coordinator Business Operations, you’ll support and drive quality improvement across the Complaints team, including improving processes, systems, reporting and operational consistency.

The role may have direct reports and will help uplift team capability through practical guidance, training, knowledge management and continuous improvement initiatives. Working closely with leaders and staff, you’ll help strengthen day-to-day operations and support high quality service delivery.

Responsibilities include:

Lead and support business improvement, quality uplift and operational projects.
Develop, review and implement processes, procedures, guidance material and resources.
Monitor performance, service standards, trends and KPIs to identify improvement opportunities.
Prepare reports, briefings and recommendations to support decisions.
Coordinate operational planning, priorities and deliverables.
Support governance, risk, compliance and quality assurance activities.
Provide advice and practical support to staff on policies, systems and processes.
Coach, guide and support staff, including direct reports where required.
Build productive relationships with internal and external stakeholders.

Key requirements:

Experience coordinating business operations, projects, programs or regulatory activities.
Strong planning, stakeholder engagement and project coordination skills.
Ability to review processes, identify issues and implement practical quality improvements.
Strong communication skills, including reports, briefings and recommendations.
Sound analytical and problem-solving skills, including using data to support decisions.
Commitment to customer service and high-quality outcomes.
Experience applying legislation, policy, procedures or regulatory frameworks.
Leadership capability, including coaching, guiding and supporting staff.

If you’d like to know more about this amazing opportunity, you are encouraged to contact Amy Randazzo on [email protected]

How to apply

Submit an up-to-date CV (maximum 5 pages) and a brief cover letter (maximum 2 pages)
Combine your CV and cover letter into a single document when submitting your application
Ensure your application clearly outlines how your skills and experience align with the requirements of the role

For any recruitment related queries please contact Talent Advisor, Afrah via [email protected]

Salary Grade 0910, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Afrah Saied via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday, 27th July 2026 (09:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

senior clerk jobs in parramatta, nsw

Senior Coordinator - Business Operations

Senior Advisor Procurement and Contracts

Legal and Client Support Officer

Manager, Information Management

Senior Project Officer, Governance and Education

Senior Project Officer, Governance and Education

Law Clerk

Audit and Compliance Manager

EOI - Project Officer

Senior Financial Analyst, Total State Financial Reporting

Senior Project Officer, Online Exams

Manager Energy Policy & Reform

Data Scientist

Assistant Senior Solicitor

Compliance and Governance Assistant

Senior Advisor Governance (Sustainability)

Associate Director, Policy and Corporate Strategy

Senior Property Officer, Real Estate

Senior People and Capability Partner

Senior Policy Officer - Aboriginal Procurement Policy

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