In-Demand Outbound customer service representative Jobs

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Business Development Representative

Hammertech Global
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Birthday leave
Parental leave
Referral program
Free food

Qualifications

Cold calling
Management
Marketing
Salesforce
Lead generation
Business development
Sales pipeline
Construction experience
SaaS
Business
Communication skills
Marketing
Negotiation

Full Job Description

Full-time | Hybrid 2 days/week in our Melbourne CBD office.

Who is HammerTech?

As construction’s most trusted safety intelligence platform, HammerTech has a team focus where we build safer, smarter, better – together. Our workforce is committed to individual and team empowerment so that our innovative approach is sustained, the growth in our capability is continuous and we excel in enhancing safety within the construction industry.

Built for construction, HammerTech’s Safety Intelligence software was created to improve worker safety and solve efficiency challenges exacerbated by document management and form builder apps. Launched in 2013, HammerTech is now trusted by over 20,000 construction projects led by over 500+ of the best contractors like DPR Construction, Digital Realty, CRB, and Shawmut Design and Construction to make their job sites among the safest in the world.

Purpose

The BDR role is responsible for working collaboratively with HammerTech Account Executives to:

Prospect into strategic enterprise accounts via cold call, email and social strategies
Prospect and qualify new verticals including utilities and infrastructure to find new market opportunities for HammerTech
Adjusting and refining our pitch/value proposition to allow HammerTech to enter new markets
Drive sales growth and pipeline through setting up meetings for Account Executives with prospective clients

What You’ll Bring

- Tertiary qualifications in sales, marketing, business or a related field
- Successful completion of coursework in business development techniques, marketing, and communication may be advantageous
- Experience in SaaS business development in construction or related industry
- Experience working with Salesforce/Outreach/Gong or equivalent CRM is desired
- Outstanding interpersonal, communication and negotiation skills

- Excellent client services skills and the capacity to easily build rapport and establish relationships with prospects and clients
- Excellent listening skills and the capacity to probe and clarify to get a real sense of customer's needs
- Analytical problem-solver
- Capacity to work effectively as part of a high performing team
- Strong organisational and time-management skills with the ability to manage competing priorities and to meet strict deadlines
- Demonstrated ability to meet weekly targets and key performance indicators
- Proven initiative and a competitive drive

Key Responsibilities

Anticipate prospective client needs in new verticals by researching industries to identify new leads
Work with an assigned set of named Enterprise Accounts to generate high value pipeline
Act as first point of contact for new business prospects and determine the next steps for each prospect moving forward
Support Account Executives on outbound campaigns and lead generating efforts into designated accounts and verticals
Monitor, attend and lead meetings with prospects while handling the introductions and follow-ups with Account Executives. Where necessary, be able to conduct high level product demonstrations.
Establish active communication and engagement with prospects to create new leads and business development openings
Build relationships with existing customers through consistent follow up, reliable communication and frequent updates on product developments
Closely monitor existing HammerTech customers to identify opportunities for expanded use of the HammerTech product, and set up meetings to progress such expansion
Present product information to customers once needs are identified
Collaborate with other members of the team to ensure the company's goals and targets are met

Benefits at HammerTech

You’ll benefit from our balanced work-life culture with perks including:

Flexible WFH arrangements – we trust you!
Full LinkedIn Learning licence, with professional development and career mapping opportunities
Birthday leave
Work anniversary and quarterly recognition rewards
Paid parental leave
Generous employee referral bonus program
Team Tune-Up Workshops
Monthly catered office lunches
Regular social events (both virtual and in-person) and employer-funded travel
Annual Town Hall and End-of-Year events
Modern CBD office with a fully stocked kitchen, just a 5-minute walk from Flinders Street Station

HammerTech values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, LGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process — please let us know of any needs we may not have accommodated.

Apply Now

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