In-Demand Claims manager Jobs in Springfield, Qld

Medical Case Manager
Allianz —Brisbane QLD
- Full-time
- Customer service
- Case management
- Communication skills
- Travel reimbursement
9d
Manager - Injury Management
Origin Energy —Brisbane QLD
- Leadership
10d
Insurance loss adjustor
Major Industries Restoration —Brisbane QLD
- $80,000 - $82,000 a year
- Full-time
- Writing skills
- Communication skills
Quick Apply
Finance Manager – Disability Services
Sunflower Disability Support PTY Ltd —West End QLD
- $75,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Quick Apply
3d
Senior Medical Receptionist / Practice Manager
Auslon Medical Group Pty Ltd —Sunnybank QLD
- $30 - $35 an hour
- Part-time
- Clinic
- EMR systems
- In-person
Quick Apply
Civil Site and Project Engineers
Shadforth —Logan Central QLD
- Full-time
Quick Apply
13d
Director of Operations
Bolton Clarke —Brisbane QLD
- Full-time
- Leadership
- Health insurance
- Employee assistance program
8d
Business Development Manager
Brennan IT —Brisbane QLD
- Full-time
- Sales
- Presentation skills
9d
Principal Advisor Safety Health and Wellbeing
Queensland Government —Brisbane QLD
10d
Claims Coordinator
Johns Lyng Group —Brisbane QLD
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Project Controls Lead
Santos Ltd —Brisbane QLD
- Microsoft Excel
- Management
- PMP
1d
AccessAbility Support Officer
Queensland Government —Brisbane QLD
- Temporary
3d
Administration Officer - Centenary State High School
Queensland Government —Brisbane QLD
- Temporary
- Administrative experience
- Organisational skills
5d
Administration Assistant / Personal Assistant to the Director
Neurodiverse Playhouse —Spring Hill QLD
- From $35 an hour
- Part-time
- Administrative experience
- Experience working with children
- In-person
- Health insurance
Quick Apply
1d
Claims Team Lead - Administrator
Johns Lyng Group —Brisbane QLD
- Full-time
- Leadership
- Communication skills
Senior HR Consultant
Avant —Brisbane QLD
- Full-time
- Microsoft Office
- Human resources
Ripening & Handling Manager
Carter & Spencer Group —Brisbane QLD
- $105,000 - $108,000 a year
- Full-time
- Forklift
- Computer skills
- In-person
Quick Apply
6d
Fleet Manager
Bolton Clarke —Brisbane QLD
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Employee assistance program
1d
Project Officer
ALSTOM —Wulkuraka QLD
- Contract
Warehouse Operations General Manager
Carter & Spencer Group —Brisbane QLD
- $140,000 - $150,000 a year
- Full-time
- Forklift
- Warehouse
- In-person
Quick Apply
8d

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Medical Case Manager

Allianz -
Brisbane QLD

Apply Now

Job Details

Full-time
9 days ago

Benefits

Travel reimbursement

Qualifications

Customer service
Case management
Communication skills

Full Job Description

Case Manager Medical Health

Help people when they need it most.
At Allianz Partners, we provide medical and travel assistance to customers facing unexpected health events, both locally and around the world. As aCase Manager Medical Health, you'll be at the centre of our operations, coordinating assistance, supporting customers during challenging situations, and helping deliver exceptional outcomes through efficient case management and compassionate service.
This is an opportunity to join a dynamic, high-performing team where no two days are the same.

What you'll be doing

As a Case Manager, you'll be responsible for managing inbound and outbound communications and coordinating medical assistance cases from first contact through to resolution.

You'll:

Deliver exceptional customer service across phone and email channels
Gather critical information and accurately document cases in real time
Coordinate support for customers experiencing medical events while travelling or requiring assistance
Ensure medical cases are referred appropriately to Registered Nurses and clinical staff
Liaise with healthcare providers, hospitals, travel partners, and internal stakeholders
Monitor case progress and proactively follow up to ensure positive outcomes
Escalate urgent, complex, or high-risk cases in line with procedures
Maintain accurate records and comply with operational, regulatory, and client requirements
Contribute to a collaborative team environment focused on delivering outstanding customer experiences

What we're looking for

We're seeking individuals who combine empathy and customer focus with strong organisational and problem-solving skills.

You'll bring:

Experience in customer service, case management, healthcare administration, insurance, assistance, claims, or contact centre environments
Strong verbal and written communication skills
The ability to remain calm, professional, and solutions-focused under pressure
Excellent attention to detail and data accuracy
Strong multitasking and prioritisation skills
Confidence navigating multiple systems and technologies simultaneously
A proactive mindset and willingness to embrace new ways of working
The ability to make sound decisions within established guidelines
A genuine passion for helping people

What will set you apart

You'll thrive in this role if you are:

Naturally empathetic and resilient
Curious and adaptable when learning new processes and technologies
Comfortable working in a fast-paced, digitally enabled environment
Skilled at using information, systems, and tools to make informed decisions
Focused on continuously improving the customer experience
A collaborative team player who contributes positively to team success

Why Allianz Partners?

At Allianz Partners, our values ofCaring, Connected, Professional and Proactive guide everything we do.

We offer:

Meaningful work that makes a difference in people's lives
Comprehensive training and ongoing development
Supportive leaders and collaborative teams
Opportunities to grow your career within a global organisation
Exposure to evolving technologies and innovative ways of working
A diverse and inclusive workplace where your contribution is valued

Working Arrangements

This role operates within a 24/7 assistance environment and requires flexibility to work rotating shift rosters.
103241 | Customer Services Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board.Let's care for tomorrow.

Apply Now

Refine Your Search

claims manager jobs in springfield, qld

Medical Case Manager

Manager - Injury Management

Insurance loss adjustor

Finance Manager – Disability Services

Senior Medical Receptionist / Practice Manager

Civil Site and Project Engineers

Director of Operations

Business Development Manager

Principal Advisor Safety Health and Wellbeing

Claims Coordinator

Project Controls Lead

AccessAbility Support Officer

Administration Officer - Centenary State High School

Administration Assistant / Personal Assistant to the Director

Claims Team Lead - Administrator

Senior HR Consultant

Ripening & Handling Manager

Fleet Manager

Project Officer

Warehouse Operations General Manager

I want to receive the latest job alert for claims manager in springfield, qld

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