In-Demand Admin Jobs in Darwin, Nt

Business Administration Support
Rentokil Initial —Darwin NT
- Full-time
- Sales
- Customer service
- In-person
Quick Apply
Senior Contracts Administrator
DCOH —Darwin NT
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
Senior Administration Officer
Department of Health —Darwin NT
- $117,356 - $126,251 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
9d
Senior Executive Assistant
Department of Logistics and Infrastructure —Darwin NT
- $90,946 - $95,468 a year
- Full-time
- Research
- Organisational skills
- Communication skills
10d
Operations and Administration Assistant - First Nations Identified
Children's Ground —Winnellie NT
- $69,182.91 - $77,341.57 a year
- Part-time
- Microsoft Office
- Communication skills
Contracts Administration Officer
Department of Corrections —Darwin NT
- Full-time
- Customer service
- Administrative experience
- Communication skills
9d
Intake and Administration Officer
Attorney General's Department —Darwin NT
- $90,946 - $95,468 a year
- Temporary
- Conflict management
- Communication skills
9d
Project Administrator
Clough —Darwin NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Project Administrator
Griffin Marine Services —Darwin NT
- Full-time
- Hybrid work
Quick Apply
Medical Receptionist
Serco Group —Holtze NT
- Weekend availability
- Administrative experience
- No degree
- Communication skills
- Free parking
Executive Assistant
Miwatj Health Aboriginal Corporation —Darwin NT
- Annual leave
Administration & Sales Support
KG Talent —Pinelands NT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Executive Assistant
Department of the Chief Minister and Cabinet —Darwin NT
- $90,946 - $95,468 a year
- Full-time
- Communication skills
- Time management
1d
Administration Manager
Department of Health —Darwin NT
- Temporary
- Administrative experience
- Working with children
- Organisational skills
10h
Receptionist
Bupa —Casuarina NT
- Full-time
- Health insurance
- Gym membership
13d
Records System Administrator
Power and Water Corporation —Darwin NT
- Full-time
- Communication skills
4d
Senior Contracts Administrator
Georgiou —Darwin NT
- Analysis skills
- Communication skills
- Negotiation
- Parental leave
7d
Medical Administration Registrar
Department of Health —Darwin NT
- Temporary
- Master's degree
- Administrative experience
- Organisational skills
9d
Nurse Clinical Coordinator - Mental Health Co-Response Team
Department of Health —Darwin NT
- $136,235 - $143,391 a year
- Temporary
- Leadership
- Communication skills
- Nursing

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Business Administration Support

Rentokil Initial -
Darwin NT

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Sales
Customer service
Call centre

Full Job Description

We have an excellent opportunity for a Business Administration Support to join our team based in the Darwin office on a permanent full-time basis. This pivotal role is ideal for a sales-driven individual eager to significantly impact our business by driving sales to our existing client base in the pest space. If you are motivated by achieving targets, expanding customer relationships, and earning commission, we want to hear from you!

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales and support. You will be instrumental in identifying and pursuing sales opportunities within our current client base, consistently striving to increase product sales and expand our reach. We are looking for someone who demonstrates strong ownership and a proactive approach, embracing cross-skilling and tasks that benefit the wider branch, embodying a "can-do" attitude. We have an excellent opportunity for a Business Administration Support to join our team based in our Darwin office.

The core responsibilities in this role include:

Proactive Customer Engagement & Sales Cycle Management: Establish and execute an outbound call cycle schedule for proactively engaging with customers, including welcome calls and ongoing contact, to build relationships, understand needs, and actively drive sales and retention based on business KPIs.
Customer Issue Resolution: Act as the first point of contact for customer inquiries and issues, ensuring timely and accurate resolution through first contact or efficient coordination, while always seeking to convert inquiries into sales opportunities and retain customers in jeopardy.
Strategic Account Management & Retention: Operate as the lead point of contact for dedicated territory/valued customers, proactively identifying and addressing "contracts in jeopardy" to maximize portfolio retention and identifying opportunities for renewed agreements and expanded services.
Administrative Excellence: Perform general administrative duties such as answering inquiries, completing transactions, consistently leveraging these interactions to engage in sales-focused conversations, identify leads, and document potential sales opportunities.
Relationship Building & Customer Loyalty: Build and maintain strong internal and external relationships through comprehensive customer service support and delivery, providing prompt and accurate service to foster customer loyalty and generate repeat business and referrals.
Data Management: Maintain accurate and detailed records of all customer interactions, sales activities (calls, presentations, closed sales, follow-ups), and opportunities within the customer database, systems, and applications to track progress, inform sales strategies, and ensure timely follow-up.
Interdepartmental Collaboration for Sales Success: Work cross-functionally with sales and service delivery teams to ensure customer needs are met, facilitate seamless service, and leverage internal relationships and reports to develop solutions that address customer needs and drive sales.
Performance Monitoring & Target Achievement: Monitor daily activity to achieve sales conversion targets and inbound/outbound sales targets, forecast and track retention metrics (save results and loss value), and proactively adjust strategies to maximize opportunities and achieve company sales goals.

Requirements:

Experience working in customer service or call centre environments (essential)
Experience working in sales environments (not-essential but preferred)
Capable of working with multiple database systems and email programs with experience in word and spreadsheet packages desirable
Proficient with communicating verbally and electronically
Able to work calmly under pressure while multi-tasking
Proven problem-solving skills
Ability to focus on delivering a 'wow' experience to customers
Ability to work in a team environment to support fellow colleagues
Professional, reliable and punctual
Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

If you are looking for an exciting role supporting a great team and the opportunity to advance your career with a global and reputable company, then this is the role for you! APPLY NOW!

About us

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we are there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customer

Rentokil Initial Employee Testimonials

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

Initial Hygiene Technician

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.”

Phillip Winkler

Operations Manager

Newcastle

"I have been with Rentokil Initial for 15 years and they have always been there and supportive of me...so I have tried to carry that on as a manager myself."

Deb Morris

Customer Service Manager

Newcastle

Quick Apply

Refine Your Search

admin jobs in darwin, nt

Business Administration Support

Senior Contracts Administrator

Senior Administration Officer

Senior Executive Assistant

Operations and Administration Assistant - First Nations Identified

Contracts Administration Officer

Intake and Administration Officer

Project Administrator

Project Administrator

Medical Receptionist

Executive Assistant

Administration & Sales Support

Senior Executive Assistant

Administration Manager

Receptionist

Records System Administrator

Senior Contracts Administrator

Medical Administration Registrar

Nurse Clinical Coordinator - Mental Health Co-Response Team

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