Northern Territory Government
JOB DESCRIPTION
Job title Records Systems Administrator
Classification Administrative and Corporate Services Band 2 Position no. 13174
Job type Full time Duration Ongoing
Business unit Safety, People and Governance Location Darwin
Reports to Records Manager Reports to p/no. 22456
Power and Water values diversity. Power and Water encourages people from all diversity groups to apply for vacancies
Inclusion and and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment
diversity and Special for the recruitment process or job, please discuss this with the contact officer. For more information about applying for
Measures this position and the merit process, click here
recruitment plans Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plan, click here
Information for Applications must include a one-page summary about you, a detailed resume and copies of all relevant tertiary
applicants qualifications listed in your application. For further information for applicants and example applications: click here
Information about If you accept this position, a detailed summary of your merit (including work history, experience, qualifications, skills,
selected applicant’s information from referees, etc.) will be provided to other applicants, to ensure transparency and better understanding
merit of the reasons for decision. For further information: click here
PRIMARY OBJECTIVE
Effectively manage the technical and functional operation, maintenance and support of Power and Water’s Electronic Document Management
System (EDMS) environment, Content Manager.
KEY RESPONSIBILITIES
The “WHAT” to be delivered
Key Result Area 1
Investigate, analyse and prioritise assigned incidents and service requests. Action requests, resolve problems, manage internal and external service
providers and record all actions including user access management, system configuration, workflow support, reporting, and quality assurance
activities.
Key Result Area 2
Carry out routine auditing, monitoring, testing, maintenance and ongoing fault rectification of the system’s environments, services, functions, data,
security within Content Manager system. Ensure records are captured, classified, retained, and disposed of in accordance with legislative, policy,
and organisational requirements. Support compliance with records management standards and governance frameworks.
Key Result Area 3
Develop and maintain system administration documentation to a level that enables system and client service continuity in the absence of the
permanent administrator.
Key Result Area 4
Provide user support and training including advice, support and assistance to internal and external clients in the development and delivery of business
process improvement, significant and major change projects and system related training.
Key Result Area 5
Carry out duties in accordance with Power and Water's safety, environmental and quality policy, safety principles, corporate values and strategies.
COMPETENCY PROFILE
“HOW” to do it (Manager of Self profile - refer to Power and Water’s Behavioural Competency Guide)
Ensures accountability Holding self and others accountable to meet commitments
Action orientated Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Communicates effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of
different audiences.
Customer Focus Building strong customer relationships and delivering customer-centric solutions.
Collaborates Building partnerships and working collaboratively with others to meet shared obligations.
Instils trust and values Building partnerships and working collaboratively with others to meet shared objectives while recognising the value
difference that different perspectives and cultures bring to an organisation.
Is resilient Rebounding from setbacks and adversity when facing difficult situations.
Self-development with Actively seeking new ways to grow and be challenged using both formal and informal development channels, using
self-awareness a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
MANAGEMENT RESPONSIBILITIES
No. of Direct Reports Nil No. of Indirect Reports Nil
Key Interactions: External Stakeholders (as per Single Point of Accountability Standard), Board, Executive Leadership Team, Senior
Leader Group, All Employees, External Customers
LAST UPDATED: February 2026
AT POWER AND WATER:
