In-Demand Service desk support Jobs in Victoria

IT Support & Systems Administrator
One-Six-One Pty Ltd —Prahran VIC
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Hospitality
- Software troubleshooting
- Bachelor's degree
Quick Apply
Service Desk Analyst
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $5,000 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
10d
Australian Open 2027 Workforce, Muster Room & Check In Team Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Service Desk Analyst_Full Time_Burnley VIC
Estia Health —Melbourne VIC
- $40.20 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance program
11d
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4
Australian Taxation Office —Melbourne City Centre VIC
- $84,028 - $91,199 a year
8d
Title IT Support & Admin Officer
Grampians Health —Ballarat VIC
- $35.14 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
10d
Technical Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Weekend availability
- Writing skills
- Microsoft Office
- Senior Secondary Certificate of Education
12d
Service Desk Analyst
AC3 —Melbourne VIC
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
8d
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
IT Support Technician - Support Helpdesk
Beyond the Box —Essendon VIC
- Remote
- Experience working with children
- Communication skills
Concierge
VERTO —Hamilton VIC
- Up to $15,900 a month
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance program
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
3d
Technical Support Officer
Department of Education —Melbourne City Centre VIC
- Weekend availability
- Writing skills
- Microsoft Office
- Senior Secondary Certificate of Education
12d
ICT Support Officer
Rumbalara Aboriginal Co-operative —Mooroopna VIC
- $15,900 a month
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
- Relocation assistance
- Employee assistance program
5d
Service Desk Administrator
Gateways Support Services —Geelong VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
- Employee discount
3d
Facilities Officer
University of Melbourne —Parkville VIC
- $85,328 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Parental leave
3d

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service desk support jobs near victoria

IT Support & Systems Administrator

One-Six-One Pty Ltd
Prahran VIC

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year

Qualifications

Hospitality
Desktop support
TCP
ITIL Certification
System administration
Software troubleshooting
IT service management
DHCP
Bachelor's degree
POS
DNS
Diploma
Communication skills
Advanced diploma
Help desk
Information Technology
VPN

Full Job Description

IT Support & Systems Administrator

Salary: $75,000 – $85,000 plus Superannuation

Company: One-Six-One Pty Ltd

Location: Prahran, VIC 3181

Job Type: Full-time, Permanent Position

About One-Six-One

One-Six-One is one of Melbourne's premier nightlife and entertainment venues, located in the heart of Prahran. As our business continues to grow, technology has become a critical component of our operations, supporting point-of-sale systems, payment platforms, venue security, customer management, business reporting, digital marketing, and day-to-day administration.

To support our continued growth and digital transformation initiatives, One-Six-One is establishing an internal Information Technology function to oversee and manage the venue's technology infrastructure, cybersecurity, business systems, and digital operations.

We are seeking a motivated and technically capable IT Support & Systems Administrator to lead and manage the venue's internal ICT operations and support the development of our growing technology environment.

This is a unique opportunity to establish and manage the internal IT function of a leading hospitality business while driving innovation, security, and operational efficiency.

Key Responsibilities

IT Infrastructure & Systems Administration

Install, configure, maintain, and support computer systems, servers, and network infrastructure.
Administer Microsoft Windows environments, Microsoft 365, Active Directory, DNS, DHCP, and cloud-based services.
Manage user accounts, permissions, password administration, and onboarding/offboarding processes.
Maintain IT asset registers and technology documentation.

Hospitality Technology Support

Administer and support POS systems, EFTPOS terminals, printers, tablets, and mobile devices.
Support booking systems, reservation systems, and business management applications.
Maintain venue audiovisual systems and digital displays.
Coordinate with third-party vendors and service providers regarding technology systems and upgrades.

Network Administration

Monitor and maintain wired and wireless network infrastructure.
Support routers, switches, VPN connectivity, internet services, and network security configurations.
Troubleshoot hardware, software, and connectivity issues to minimise business downtime.

Cybersecurity & Compliance

Implement cybersecurity best practices and endpoint protection measures.
Manage antivirus solutions, patch management, and system updates.
Assist in developing business continuity, backup, and disaster recovery procedures.
Monitor and improve information security practices and user awareness.

Business Systems & Reporting

Support the implementation and administration of business systems and backend technologies.
Assist management with technology projects, digital transformation initiatives, and process automation.
Develop and maintain technical procedures and documentation to improve operational efficiency.

User Support

Provide Level 1 and Level 2 ICT support to management and staff.
Respond to and resolve technical incidents and service requests.
Deliver onsite support and training to end users on business systems and applications.

Skills & Experience

Essential

Minimum one year of relevant experience in ICT support, systems administration, service desk, or desktop support environments.
Experience supporting Microsoft Windows, Microsoft 365, Active Directory, networking, and business applications.
Experience troubleshooting hardware, software, networking, and connectivity issues.
Knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking.
Strong understanding of IT service management principles and technical documentation.
Excellent communication and problem-solving skills.
Ability to work independently and manage multiple priorities in a fast-paced business environment.

Desirable

Experience supporting POS and EFTPOS systems.
Experience in hospitality, entertainment, or customer-facing environments.
Exposure to cybersecurity principles and cloud technologies.

Qualifications

Diploma, Advanced Diploma, Bachelor's degree, or higher qualification in:
Information Technology
Cyber Security
Networking
Information Systems
Computer Science
Related ICT discipline.

Professional certifications such as Microsoft, Cisco, Azure, or ITIL will be highly regarded.

What We Offer

Competitive salary package of $75,000 – $85,000 plus superannuation.
Opportunity to establish and manage an internal IT function within a growing business.
Exposure to diverse technologies across hospitality operations, business systems, networking, and cybersecurity.
Professional development and certification support.
Long-term career progression and opportunities to contribute to business technology strategy.

If you are passionate about technology and enjoy solving business challenges through innovative IT solutions, we would love to hear from you.

Please submit your:

Resume/CV
Relevant qualifications and certifications
Cover letter outlining your experience and suitability for the role.

Applications will be treated confidentially. Only shortlisted candidates will be contacted.

Pay: $75,000.00 – $85,000.00 per year

Work Location: Hybrid remote in Prahran VIC 3181

Quick Apply

Refine Your Search

service desk support jobs in victoria

IT Support & Systems Administrator

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I want to receive the latest job alert for service desk support in victoria

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