In-Demand Service delivery director Jobs in Sydney Nsw

Director, Service Delivery
Premier's Department —Sydney NSW
- Full-time
- Leadership
- Employee assistance program
14h
Associate Director – Review Delivery Lead
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
Acct. Manager, Member Relations - AUS/NZ
Virtuoso, Ltd. —Mosman NSW
- CRM software
- Sales
- Microsoft Office
Senior Director Digital Service Transformation
Torrens University Australia —Surry Hills NSW
- Full-time
- Hybrid work
- University
- AI
- Leadership
- Employee assistance program
10d
OSHC Area Manager - Sutherland Shire & Surrounds
TheirCare —Gymea NSW
- Full-time
- Childcare
- Management
- Working with children
Director, Delivery Assurance (APAC)
Guidewire Software —Sydney NSW
- Full-time
- PMP
- No degree
- AI
Global Key Account Director
Uber —Sydney NSW
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Delivery Director and Services Operations Lead - APAC
Temenos —Sydney NSW
- Full-time
- Management
- Leadership
- Annual leave
- Parental leave
Senior Director, Delivery
Coates Group —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- Opportunities for advancement
Quick Apply
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
Director Learning Platforms
TAFE NSW —Sydney NSW
- $229,693 a year
- Temporary
- Leadership
14d
startup CEO/CTO/CPO/CGO/CRO/VP BD/COO/CFO/VP of Engineering - June 2026
ABZTech Pty Ltd —Sydney NSW
- From $30 an hour
- Part-time
- Hybrid work
- Management
- Sales
- Writing skills
Quick Apply
Associate Director, Client Delivery Lead
NCC Group —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Annual leave
- Employee assistance program
Quick Apply
10d
Regional Operations Director
JLL —Sydney NSW
- Engineering
- Bachelor's degree
- Business
- Health insurance
- Parental leave
Data and AI Risk Reduction Program Director
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Annual leave
- Work from home
Office Manager
Marlet International Pty Ltd —Rydalmere NSW
- $79,000 - $94,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travel reimbursement
- Parental leave
Quick Apply
Account Director - Sydney, Australia
Accommodations Plus International —Mascot NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Director, Support Field Delivery, APJC, AWS Enterprise Support Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Bar
- Engineering
- Master's degree
Regional Operations Director
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Engineering
- Bachelor's degree
- AI
- Health insurance
- Parental leave
Quick Apply
Cleaning Service Manager
Clear Wash Pty Ltd —Gladesville NSW
- $80,000 - $90,000 a year
- Part-time
- Management
- Customer service
- Leadership
Quick Apply
13d

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service delivery director jobs near sydney nsw

Director, Service Delivery

Premier's Department -
Sydney NSW

Apply Now

Job Details

Full-time
14 hours ago

Benefits

Employee assistance program
E-learning courses provided

Qualifications

IT service management
Leadership
Delivery driver experience

Full Job Description

Premier's Department

Reference number

req53141

Occupation

Information and Communications Technology

Work type

Full-Time

Location

Sydney Region

Salary Information

Closing date

05 August 2026 at 10:00am

Premier’s Department

Director, Service Delivery

You. At the centre of big ideas.

Lead enterprise-wide technology service delivery at the heart of government
Drive customer-focused IT operations, stakeholder engagement and innovation
Ongoing, PSSE Band 1 based in Martin Place Sydney.

About the Role

As Director, Service Delivery, you will lead the delivery of critical technology services that enable the Premier’s Department, The Cabinet Office and Ministerial Offices to operate effectively and respond to the priorities of government. You will provide strategic and operational leadership across service management, infrastructure, end-user support and technology operations, ensuring reliable, secure and customer-focused services that deliver exceptional user experiences. Working in close partnership with senior executives, business leaders and service providers, you will drive service performance, manage operational risk and foster strong stakeholder relationships in a highly visible and fast-paced environment.

You will champion continuous improvement by identifying opportunities to enhance service quality, strengthen organisational capability, optimise vendor performance and deliver greater value for money through innovative and contemporary technology solutions. As a key member of the Digital and Information leadership team, you will provide trusted advice to senior decision-makers while leading a high-performing team committed to service excellence, accountability and customer outcomes. While we embrace flexible working arrangements, this role is best supported by a regular onsite presence, reflecting its leadership responsibilities, extensive stakeholder engagement and accountability for the delivery of critical technology services

To learn more about the role please review the Role Description.

We're Looking For

Service Delivery Leadership: Extensive experience leading complex IT service delivery environments, driving operational performance and customer-focused outcomes across multiple technologies and service providers.
Stakeholder Engagement & Influence: Proven ability to build trusted relationships with senior executives, business stakeholders and external partners, providing influential advice and resolving complex issues.
Strategic Problem Solving & Innovation: Strong capability to identify opportunities for continuous improvement, leverage emerging technologies and implement innovative solutions that deliver business value.
Vendor & Commercial Management: Experience managing vendor performance, service level agreements and contract outcomes to achieve high-quality, cost-effective service delivery.
People Leadership: A collaborative and inspiring leader with a track record of building high-performing teams, developing capability and fostering a culture of accountability, service excellence and integrity.

We value diverse experiences. Even if you're not sure you meet all requirements, we encourage you to apply.

Why Join Us?

Flexible Working: Broad range of flexible working arrangements
Career Development: Ongoing learning through expert-led sessions, online training, and professional development opportunities
Wellbeing Support: Access to employee assistance program, fitness passport program, and wellbeing initiatives
Inclusive Culture: Staff-led networks including Aboriginal Staff Advisory Committee, Diversity & Inclusion Network, and Young Professionals Network

How to Apply

Click ‘Apply Online’ and submit your application including:

A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
A cover letter addressing how you meet the requirements of the role (maximum 2 pages)

Closing Date: Wednesday, 5 August 2026 (9:59 AM

Salary: Senior Executive Band 1. Total remuneration package will be negotiated upon offer.

Hiring Manager: Julien Al Jawich, Chief Digital and Information Officer, via [email protected]

About the Premier's Department

Connecting to Deliver from the Heart of Government

The Premier's Department leads the state's 430,000 public servants, driving collaboration and the delivery of whole-of-government priorities. Learn more about the department and a career at Premier’s Department.

Our Commitment

We welcome and encourage applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and other diverse communities.

The Premier's Department acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country.

Additional Information

Reasonable Adjustments: The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating in pre-screening questions, contacting the Talent Team at [email protected], or reaching out to the hiring manager.

Talent Pool: A talent pool may be created from this recruitment process. If eligible, you may be contacted for ongoing and temporary opportunities in the same role or grade that become available over an 18-month period.

Apply Now

Refine Your Search

service delivery director jobs in sydney nsw

Director, Service Delivery

Associate Director – Review Delivery Lead

Acct. Manager, Member Relations - AUS/NZ

Senior Director Digital Service Transformation

OSHC Area Manager - Sutherland Shire & Surrounds

Director, Delivery Assurance (APAC)

Global Key Account Director

Delivery Director and Services Operations Lead - APAC

Senior Director, Delivery

Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC

Director Learning Platforms

startup CEO/CTO/CPO/CGO/CRO/VP BD/COO/CFO/VP of Engineering - June 2026

Associate Director, Client Delivery Lead

Regional Operations Director

Data and AI Risk Reduction Program Director

Office Manager

Account Director - Sydney, Australia

Director, Support Field Delivery, APJC, AWS Enterprise Support Support

Regional Operations Director

Cleaning Service Manager

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