In-Demand Service center Jobs in Sydney Nsw

Customer Service Representative
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Tuition reimbursement
- Work from home
5d
Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Sydney
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Communication skills
Community Care Coordinator
Sahara Services Australia Pty Ltd —Hornsby NSW
- $80,000 - $90,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Quick Apply
7d
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
6d
Customer Service Representative
Percepta —Sydney NSW
- No weekends
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
Call Center Assistant
St Vincent's Health Australia —North Sydney NSW
- $32.61 an hour
- Part-time
- Customer service
- Master's degree
- Communication skills
6d
All Rounder Admin Assistant
Professional and Leading Care Services —Homebush NSW
- $27 - $30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
After Sales Services Coordinator
Chanel —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Solutions Consultant - Retail
Palo Alto Networks —Sydney NSW
- Full-time
- English
- In-person
- Leadership
Early Childhood Education Trainee (CHC30125/CHC50125)
Early learning center / Childcare center —Collaroy Plateau NSW
- $20 - $60 an hour
- Part-time
- Experience working with children
- In-person
Quick Apply
Program Assistant NYU Sydney
New York University —Sydney NSW
- Full-time
- Writing skills
- Administrative experience
- Bachelor's degree
Facilities Operations Assistant
Munich Re —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Assistant
Münchener Rückversicherungs-Gesellschaft —Sydney NSW
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
19h
Sales Support Administrator
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Administrative experience
- Analysis skills
Early Childhood Education Trainee (CHC30125)
Early learning center / Childcare center —Chatswood NSW
- $20 - $60 an hour
- Part-time
- Experience working with children
- In-person
Quick Apply
PAM - ANZ Accenture
FICO —Sydney NSW
- Full-time
- Opportunities for advancement
Branch Services Coordinator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
3h
Senior Sales Consultant
Taction AI Technology PTY LTD —North Sydney NSW
- $60,000.00 - $159,106.33 a year
- Full-time
- Hybrid work
- Master's degree
- Business development
- AI
Quick Apply
Operations Supervisor
Amazon Commercial Services Pty Ltd —Moorebank NSW
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Child Care Center Director
Innerwest Childcare —Stanmore NSW
- $62,012.68 - $113,076.87 a year
- Part-time
- Bachelor's degree
- First Aid Certification
- Organisational skills
Quick Apply
12d

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Customer Service Representative

Thomson Reuters -
Pyrmont NSW

Apply Now

Job Details

Full-time
5 days ago

Benefits

Tuition reimbursement
Work from home
Paid volunteer leave

Qualifications

CRM software
Management
Customer service
Call center experience
AI
Communication skills
Time management

Full Job Description

Customer Service Representative

Are you a customer-focused professional with a passion for helping clients succeed? We're looking for an experienced Customer Service Representative to join our growing support team at Thomson Reuters. In this role, you'll provide expert product knowledge and exceptional support to our diverse customer base across Australia.

You'll be the voice of customer success, guiding clients through complex product setups, answering product-related questions, and acting as a trusted advisor. This is an opportunity to make a real impact by directly contributing to client satisfaction and business growth.

About the Role

In this opportunity as a Customer Service Representative , you will:

Assist customers with questions about company, trust, SMSF setup and various other related topics
Help with product navigation
Answer phone calls, emails and processing web forms in a timely manner, adhering to the Service Level Agreements (SLA) & consistently meet/exceed team OKRs
Liaise with product teams to provide customer feedback for improvements
Log, track, update and resolve all service requests from customers in the service management system.
Provide proactive and timely progress and status updates to clients.
Contribute to a positive business relationship with customers.

About You

You’re a fit for the role of Customer Service Representative, if you have the following required qualifications:

3+ years in a customer call center or customer service environment
Experience in a customer-facing role
Strong communication and interpersonal skills
Ability to learn complex product knowledge quickly
Proficiency with CRM systems and service management tools (training provided)
Excellent organizational and time management skills

#LI-SC1

What’s in it For You?

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .

Learn more on how to protect yourself from fraudulent job postings here .

More information about Thomson Reuters can be found on thomsonreuters.com.

Apply Now

Refine Your Search

service center jobs in sydney nsw

Customer Service Representative

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Sydney

Community Care Coordinator

Client Engagement Officer

Customer Service Representative

Call Center Assistant

All Rounder Admin Assistant

After Sales Services Coordinator

Solutions Consultant - Retail

Early Childhood Education Trainee (CHC30125/CHC50125)

Program Assistant NYU Sydney

Facilities Operations Assistant

Executive Assistant

Sales Support Administrator

Early Childhood Education Trainee (CHC30125)

PAM - ANZ Accenture

Branch Services Coordinator

Senior Sales Consultant

Operations Supervisor

Child Care Center Director

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