In-Demand client experience manager Jobs in sydney, nsw

Client Experience Manager
Advanced Dental Practice —Kingsgrove NSW
- $105,000 - $170,000 a year
- Full-time
- Sales
- Patient care
- In-person
Quick Apply
16h
Client Manager
Sentral —Sydney NSW
- $110,000 - $117,000 a year
- Full-time
- Management
- Communication skills
- Negotiation
- Employee stock purchase plan
- Parental leave
Quick Apply
14d
Operations Manager
ahs hospitality —Sydney NSW
- Full-time
- In-person
Airline Lounge Manager
Compass Group Australia —Mascot NSW
- $100,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Budgeting
- Parental leave
Office and Operations Manager
Hajos Anstee & Associates —Sydney NSW
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Management
- ERP systems
- Professional development assistance
Quick Apply
Office Manager
Koffels Pty Ltd —Sydney NSW
- $77,000 - $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
2d
Office Manager
Sydney Wealth Capital Pty Ltd —Kogarah NSW
- $80,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Business Administration
Quick Apply
14h
Release Manager
Cognizant —Sydney NSW
- Full-time
- Hybrid work
9d
Project Manager
AC3 —Sydney NSW
- $130,000 - $140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Health insurance
Quick Apply
8d
Office Manager
Cono Services Pty Ltd —Botany NSW
- $80,000 - $90,000 a year
- Full-time
- Civil engineering
- Microsoft Office
- Administrative experience
Quick Apply
11d
Digital Marketing Operations Manager
Tradie Pulse —Brookvale NSW
- $90,000 - $120,000 a year
- Full-time
- In-person
- Travel reimbursement
Quick Apply
12d
PR Account Manager
Keep Left —Ultimo NSW
- $80,000 a year
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- Parental leave
Quick Apply
Client Portfolio Manager - Water
Arcadis —Sydney NSW
Senior Account Manager (Client Services)
Hustle —Sydney NSW
- $95,000 - $120,000 a year
- Hybrid work
- Annual leave
Operations/Office Manager
AML Partners —Marrickville NSW
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Recruiting
- Communication skills
Quick Apply
Product and Delivery Manager
Sinorbis —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Budgeting
Quick Apply
Corporate Receptionist
Genesis Offices —Sydney NSW
- $60,000 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Service Delivery Manager
Centorrino Technologies —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
7d
Client Solutions Manager
BNP Paribas —Sydney NSW
- Full-time
- Presentation skills
- AI
- Leadership
NSW - Assistant Operations Manager
Fly2Health —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
14h

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client experience manager jobs near sydney, nsw

Client Experience Manager

Advanced Dental Practice
Kingsgrove NSW

Quick Apply

Job Details

Full-time
$105,000 - $170,000 a year
16 hours ago

Qualifications

Sales
Clinical experience
Patient care
Epic
Communication skills
Hospital experience
Nursing

Full Job Description

Client Experience Manager (CEM)

High-Income Opportunity for a High-Performance Sales Professional

We are looking for a high-performing, conversion-focused Client Experience Manager who thrives on results and wants to be financially rewarded for exceptional performance.

You’ll be speaking with warm inbound patient enquiries from people actively seeking treatment, guiding them through the decision-making process and helping them move confidently toward treatment acceptance.

For the right person, this role offers:

* Real earning potential with OTE $115,000+, with uncapped bonuses

* Strong performance bonuses tied directly to results

* High enquiry volumes and consistent opportunities to convert

* Clear KPIs and measurable outcomes

* A fast-paced environment where top performers stand out quickly

* The opportunity to directly influence practice growth and patient outcomes

You will work closely with the owner in a highly accountable, KPI-driven environment where speed, follow-up, organisation, and conversion ability are highly valued.

This is a high-activity role and will suit someone comfortable handling 75-100+ calls per day across inbound enquiries, outbound follow-up, treatment conversion, recalls, and reactivation.

Success in this role comes from:

* Responding to enquiries extremely quickly

* Building trust and urgency without sounding pushy

* Following up consistently and persistently

* Handling objections confidently

* Staying highly organised under pressure

* Taking ownership of your numbers and outcomes

Dental experience is not essential. Strong sales ability, communication skills, resilience, and a results-driven mindset are far more important.

## About the Role

We are looking for someone who is:

* Highly efficient in conversion

* Highly motivated by performance bonuses and achieving exceptional results

* Able to respond to new enquiries extremely quickly

* Skilled at creating urgency without sounding pushy

* Exceptionally organised

* Warm and empathetic

* Confident communicating with people

* Resilient under pressure

* Proactive and results-driven

* Persistent and consistent with follow-up

* Able to multitask in a busy environment

* Comfortable working in a fast-paced, KPI-driven environment

## Day-to-Day Responsibilities

* Optimise patient conversion and retention

* Respond to all enquiries within a maximum of 5 minutes

* Proactively follow up pending consultations and unscheduled treatment

* Reactivate dormant patients and incomplete treatment cases

* Encourage timely decision-making and explain urgency where treatment delays may increase complexity and cost

* Explain available payment plan options

* Efficiently manage high enquiry volumes and complete 75-100+ calls per day

* Work closely with the owner to ensure booking targets and KPIs are achieved

* Handle objections related to anxiety, timing, uncertainty, and finances

* Welcome patients and create a premium patient experience

* Build strong rapport and trust with prospective patients

* Reduce no-shows through reminders, preparation, and patient engagement

* Conduct post-treatment follow-up calls to monitor recovery and patient satisfaction

* Encourage patient reviews and referrals

* Maintain recall and long-term maintenance programs

* Maintain CRM dashboards and accurate records for enquiries, consultations, bookings, treatment conversion, and follow-up activity

* Assist with marketing campaigns, promotions, and patient communication initiatives

Pay: $105,000.00 – $170,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client experience manager jobs in sydney, nsw

Client Experience Manager

Client Manager

Operations Manager

Airline Lounge Manager

Office and Operations Manager

Office Manager

Office Manager

Release Manager

Project Manager

Office Manager

Digital Marketing Operations Manager

PR Account Manager

Client Portfolio Manager - Water

Senior Account Manager (Client Services)

Operations/Office Manager

Product and Delivery Manager

Corporate Receptionist

Service Delivery Manager

Client Solutions Manager

NSW - Assistant Operations Manager

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