Associate Director Centre of Excellence, Ongoing opportunity based in Sydney, with flexible and hybrid working options available
The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual to provide high quality leadership to its Corporate Services Procurement Team. The successful applicant will support DCS Corporate Procurement by leading and managing a team to continuously improve procurement within the cluster through enhanced data, self-service technology, streamlined process and easy to use templates to enhance end-user experience.
The Corporate Services Procurement Team are currently undergoing transformation with several exciting opportunities including a current vacancy for an outstanding Associate Director, Centre of Excellence to join our team!
This role will also establish strong governance mechanisms that support improved compliance and minimise delays to deliver procurement outcomes. The role is to provide a range of specialised analysis and services to agencies within the Department, as well as the Corporate Procurement Team.
This position involves working in a fast-paced environment with the opportunity to grow and develop in a supportive and collaborative team. The right applicant will have a talent for solving problems, be a team player willing to hit the ground running, who can work independently and be client focused.
Benefits
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Fantastic ongoing clerk grade 11/12 Opportunity
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Salary range: $$149,739 - $173,174+ super, commensurate with experience
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Genuinely flexible working arrangements
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State of the art offices
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Wellbeing programs and resources available
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Excellent career development and learning development opportunities
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Discounted Gym Memberships and Employee Assistance Programs
About Us
This is an exciting opportunity to work in our Corporate Procurement Team which services the DCS cluster. The team sits within the Corporate Services Division of DCS, reporting to the Chief Operating Officer for DCS. Corporate Procurement has three functions within the team: Business Partnering, Sourcing, and Centre of Excellence. This role leads the Centre of Excellence team and reports directly to the Chief Procurement Officer.
Your responsibilities will include:
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Manage and maintain Corporate Procurement Policy & Process Framework to ensure it aligns with NSW Government requirements and supports effective, efficient and compliant procurement within the cluster
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Identify, develop, implement and maintain cluster-wide technology platform including data resources and contemporary analytical tools and methodologies to enable strategic planning, reporting, analysis and predictive modelling to inform and support procurement and category management
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Lead the implementation and continuous improvement of a robust central contracts registry and contract expiry tracking process
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Lead the design and implementation of effective metrics and reports to continually monitor and assess the performance of individual procurement arrangements and the benefits realised for the total category/procurement function
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Develop and maintain customer-centric procurement intranet site, systems and processes, templates and self-help materials to enhance customer experience
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Leading the Centre of Excellence team and managing three direct reports
About you:
You are genuinely passionate about procurement with demonstrable experience delivering excellence in governance, guidelines and processes which inform sustainable procurement and enhanced user experience. This role would suit an expert with experience in a complex procurement environment and perhaps an industry with regulatory frameworks. As this is a new role, you will understand expectations set by the Chief Procurement Officer and be able to operate at a high level of autonomy and hold yourself accountable for the quality, integrity and value of service provided.
Some of your attributes include:
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Demonstrated extensive experience at a senior or executive level in the complex organisation delivering specialist and expert advice
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A leader who will mentor and engage their team while maintaining a great employee experience
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An analytical thinker who can think outside the box to solve complex problems
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A flexible worker who can adjust their capabilities to suit a variety of stakeholders
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The go to person for reading and interpreting legislation in simple terms
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Thrives around people, working towards collaborative relationships with internal and external stakeholders
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A strong background in public policy, preferably in the regulatory space
If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!
What we need from you:
To start your journey towards becoming our Associate Director Centre of Excellence, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter please share your motivation for applying for this position and your relevant skills.
A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.
Salary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuation
For enquiries relating to recruitment please contact Nicole Turner via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 10am Tuesday 16th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
