In-Demand Complaints manager Jobs in South Australia

Restaurant Manager
Hanoi Star PTY LTD —Glenelg SA
- $80,000 a year
- Full-time
- Hospitality
- Customer service
- Education
Quick Apply
Restaurant Manager
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- $75,000 - $85,000 a year
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6d
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Harvey Norman —Gepps Cross SA
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Workplace Concierge
DAE-Jones Lang LaSalle (SA) Pty Ltd —Adelaide SA
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Administration Manager - Colonnades
Vicinity Centres —South Australia
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Commissioning coordinator
Rehlko —Thebarton SA
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Hessel Group —Fullarton SA
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Marriott International, Inc —Adelaide SA
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Restaurant Manager

Hanoi Star PTY LTD
Glenelg SA

Quick Apply

Job Details

Permanent | Full-time
$80,000 a year

Qualifications

Hospitality
Customer service
Education
Hospitality Management
Diploma
Food safety
Leadership
Restaurant experience
Time management

Full Job Description

HANOI STAR PTY LTD
Trading as: Saigon Times
ABN: 80 268 212 590

Location:
9/59 Jetty Road, Glenelg SA 5045

Restaurant Manager

Employment Type: Full-time
Ordinary Hours: 38 hours per week
Salary: $80,000 per annum, plus superannuation

Hanoi Star Pty Ltd, trading as Saigon Times, is seeking a full-time Restaurant Manager to oversee and support the daily operations of its Vietnamese restaurant located in Glenelg, South Australia.

The successful candidate will be responsible for managing restaurant operations, coordinating staff, maintaining food and service quality, and ensuring customers receive a consistent and enjoyable dining experience. The role requires strong leadership, sound knowledge of hospitality operations, and the ability to work effectively in a fast-paced Vietnamese restaurant environment.

Duties and Responsibilities

The duties of this position include, but are not limited to:

Managing the day-to-day operations of the restaurant across dine-in, takeaway, and delivery service channels to ensure smooth and efficient service delivery.
Supervising and coordinating front-of-house and kitchen staff to ensure clear communication, efficient workflow, and consistent service standards.
Planning and organising staff rosters, managing staffing levels, allocating daily duties, and monitoring employee performance.
Assisting with recruitment, staff induction, training, and ongoing supervision to ensure employees understand service procedures, hygiene standards, and customer service expectations.
Maintaining food quality, presentation, and service consistency, particularly in relation to Vietnamese dishes, beverages, and customer orders.
Ensuring compliance with food safety, hygiene, workplace health and safety, and other relevant hospitality regulations.
Monitoring customer service standards, handling customer enquiries, feedback, and complaints professionally, and implementing service improvements where required.
Managing stock control, stock rotation, ordering, and supplier coordination for food, beverages, packaging, and restaurant operating supplies.
Supporting menu implementation, pricing updates, and operational procedures to reflect the restaurant’s Vietnamese food offering and customer demand.
Monitoring labour costs, sales performance, payroll processes, daily reports, and other operating expenses to support cost control and business profitability.
Maintaining cleanliness, presentation, and operational efficiency across dining areas, kitchen areas, storage areas, and service counters.
Ensuring the restaurant meets its commercial, compliance, staffing, and customer service objectives.

Qualifications and Skills

The successful candidate must have:

A Diploma or higher qualification in Hospitality Management, Business Management, or a relevant field.
At least 2 years of relevant experience in restaurant management or a similar supervisory role.
Strong leadership, staff supervision, and team coordination skills.
Experience managing restaurant operations in a busy dine-in, takeaway, and delivery environment.
Excellent communication, customer service, and problem-solving skills.
A sound understanding of food safety, hygiene, stock control, staff rostering, and hospitality service procedures.
Good organisational and time management skills.
The ability to work effectively under pressure in a fast-paced restaurant environment.
Knowledge of Vietnamese cuisine or Asian restaurant operations will be highly regarded.

How to Apply

Applications open on 18th June 2026 and close on 20th July 2026

Please send your CV to [email protected] and include the job title “Restaurant Manager” in the subject line of your email.

Pay: $80,000.00 per year

Education:

Diploma (Required)

Experience:

Restaurant Management: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

complaints manager jobs in south australia

Restaurant Manager

Restaurant Manager

Account Manager

Support at Home - Care Manager

Customer Experience Manager

Retail Manager

Student Experience Manager

Community Connector Team Leader

Manager, Council Governance

Restaurant Manager

Manager, CHSP

Front Office Duty Manager

Cooking Manager

Workplace Concierge

Workplace Concierge

Office Manager

Administration Manager - Colonnades

Commissioning coordinator

Trainer/Assessor Early Childhood

Assistant Night Manager - Part Time

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