In-Demand Full time Jobs in Rockingham Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Client Advisor - Rockingham and Armadale
Amplifon —Rockingham WA
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
7d
Retail Pharmacy Assistant Rockingham Centre WA
Chemist Warehouse —Rockingham WA
- Part-time
- POS
- Communication skills
- Employee assistance program
- Employee discount
Logistics & Warehousing Employee
Thales —Rockingham WA
- $70,299 a year
- Overtime
- Warehouse
- Health insurance
- Parental leave
Customer Service Officer
genU —Rockingham WA
- $55,714 - $62,021 a year
- Full-time
- University
- Annual leave
- Employee assistance program
Store Consultant (Customer Service)
National Storage —Port Kennedy WA
- $69,600 a year
- Full-time
- Communication skills
- Parental leave
- Referral program
Quick Apply
Regional Support Coordinator
MyIntegra —Rockingham WA
- Full-time
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Storeperson-grade 2
Toll Group —Garden Island WA
- Full-time
- Organisational skills
Salesperson
Harvey Norman —Port Kennedy WA
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Dental Assistant | Rockingham | Full Time
For Health Group —Rockingham WA
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Local Area Coordinator
APM Communities —Rockingham WA
- Full-time
- Microsoft Office
Quick Apply
13d
Sales Assistant
Autobarn —Port Kennedy WA
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Parental leave
Quick Apply
Host/Hostess
Almuna —Rockingham WA
- $60,000 - $90,000 a year
- Full-time
- Hospitality
- Customer service
- In-person
Quick Apply
7d
Administration Officer - Compliance and Emergency Liaison
City of Rockingham WA —Rockingham WA
- $77,854 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
3d
Kitchen Hand (Multi-site)
Dumpling Tales (Wellard) —Wellard WA
- From $25 an hour
- Part-time
- Customer service
- In-person
- Kitchen experience
- Employee discount
- Free food
Quick Apply
12d
Personal Banker - Home Lender Specialist
Beyond Bank Australia —Rockingham WA
- From $86,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee discount
Quick Apply
9d
Education Assistant - Special Needs
Department of Education —Safety Bay WA
- $36.87 - $41.37 an hour
- Full-time
- Organisational skills
- Communication skills
13d
Yard Hand & Trades Assistant
Louvre Shade —Baldivis WA
- $29 - $40 an hour
- Full-time
- English
- Forklift
- Power tools
Quick Apply
8d
Assistant General Manager
Betty's Burgers —Rockingham WA
- $78,000 - $82,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
6h
Assistant Coordinator (Aquatic Centre)
City of Rockingham WA —Rockingham WA
- $94,367 a year
- Weekend availability
- First Aid Certification
- Leadership
12d

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

full time jobs in rockingham wa

Customer Service Specialist - Call Centre

Client Advisor - Rockingham and Armadale

Retail Pharmacy Assistant Rockingham Centre WA

Logistics & Warehousing Employee

Customer Service Officer

Store Consultant (Customer Service)

Regional Support Coordinator

Storeperson-grade 2

Salesperson

Dental Assistant | Rockingham | Full Time

Local Area Coordinator

Sales Assistant

Host/Hostess

Administration Officer - Compliance and Emergency Liaison

Kitchen Hand (Multi-site)

Personal Banker - Home Lender Specialist

Education Assistant - Special Needs

Yard Hand & Trades Assistant

Assistant General Manager

Assistant Coordinator (Aquatic Centre)

I want to receive the latest job alert for full time in rockingham wa

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