In-Demand Service delivery officer Jobs in Queensland

Service Delivery Officer
Community Access Care —Bundaberg QLD
- $28 - $35 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
8d
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
Correspondence Support Officer
Queensland Government —Rockhampton QLD
23h
Security Officer
SKG Services Pty Ltd —Cairns QLD
- Weekend availability
- Customer service
- First Aid Certification
- In-person
- On-the-job training
Quick Apply
Administration Officer - Karumba
Queensland Government —Queensland
- Clinic
Customer Operations Manager
Open —Maroochydore QLD
- Full-time
- Hybrid work
- Management
- Customer service
- Data entry
- Work from home
- Parental leave
Quick Apply
8d
Admin Officer
Tempe Tyres & Wheel Centre —Coopers Plains QLD
- $26 an hour
- 8 hour shift
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quick Apply
4d
Program Engagement Officer
Queensland Government —Sunshine Coast QLD
- Temporary
1d
Program Support Officer
Queensland Government —Brisbane QLD
- Temporary
4d
Administration and Review Officer
Queensland Government —Queensland
- Part-time
11d
Projects Officer
Diamantina Shire Council —Bedourie QLD
- Full-time
3d
Business Officer
Queensland Government —Townsville QLD
12d
Business Performance Improvement Officer ED
Queensland Government —Queensland
- Temporary
14d
Customer Service Officer
Barcaldine Regional Council —Barcaldine QLD
- From $69,612.92 a year
- Full-time
- Microsoft Office
- Administrative experience
- Time management
- Annual leave
1d
Operational Capability Officer
Queensland Government —Rockhampton QLD
- Weekend availability
11d
Library/Tourism/Event Officer - Casual
Cloncurry Shire council —Cloncurry QLD
- $44 an hour
- Communication skills
Quick Apply
Administration Officer Casual - Karumba
Queensland Government —Queensland
- Clinic
Medical Officer
Nucleus Network —Brisbane QLD
- $124,000 - $129,500 a year
- Full-time
- Doctoral degree
- Patient care
- EMR systems
Quick Apply
12d
Principal Certification Officer
Queensland Government —Brisbane QLD
- Temporary
11d
Property Services Officer
Queensland Government —Brisbane QLD
3d

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Service Delivery Officer

Community Access Care
Bundaberg QLD

Quick Apply

Job Details

Part-time | Full-time
$28 - $35 an hour
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
NDIS Worker Orientation Module
Microsoft Office
Administrative experience
Working with children
Driver Licence
First Aid Certification
Computer skills
Working with Children Check
Communication skills
Time management

Full Job Description

Service Delivery Officer | Bundaberg

Are you highly organised, customer-focused, and experienced in rostering and or support work? We are seeking a proactive Service Delivery Officer to join our team and play a key role in ensuring the delivery of high-quality disability support services.

This position has a strong rostering focus and is responsible for coordinating staff schedules, supporting participants and support workers, maintaining accurate records, and ensuring services are delivered efficiently and in line with organisational and SCHADS Award requirements.

Key Responsibilities

Create and maintain staff rosters to meet participant needs and operational requirements.
Manage roster changes, leave requests, shift coverage, cancellations, and new service commencements.
Provide exceptional customer service and support to participants, support workers, and stakeholders via phone, email, and other communication channels.
Monitor workforce utilisation, contracted hours, and staffing requirements.
Maintain accurate participant and workforce records, reporting, and documentation.
Support recruitment, onboarding, inductions, and workforce administration activities.
Conduct compliance and quality assurance checks, including participant file audits.
Collaborate with Service Delivery, People & Culture, and operational teams to achieve positive service outcomes.
Contribute to reporting, data collection, and continuous improvement initiatives.

About You

To be successful in this role, you will have:

Relevant qualifications and/or demonstrated experience in rostering, administration, service delivery, or a related field.
Strong organisational, time management, and problem-solving skills.
High-level written and verbal communication skills.
Intermediate to advanced computer skills, including Microsoft Office (Word, Excel, Outlook, and PowerPoint).
The ability to communicate professionally and respectfully with participants, families, colleagues, and external stakeholders.
Experience working within the disability/community services sector will be highly regarded.
Understanding of disability support, rehabilitation, capacity building, and participant-centred service delivery is desirable.

Mandatory Requirements

Before commencing, you must hold (or be willing to obtain at your own expense):

QLD Working with Children Card (No Card/No Start)
NDIS Worker Screening Check (No Card/No Start)
First Aid & CPR
Valid Driver’s Licence
NDIS Worker Orientation & Safe and Enjoyable Meals Modules
Working rights in Australia

Apply now or reach out to [email protected] for more information.

Pay: $28.00 – $35.00 per hour

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

service delivery officer jobs in queensland

Service Delivery Officer

Client Service Officer

Correspondence Support Officer

Security Officer

Administration Officer - Karumba

Customer Operations Manager

Admin Officer

Program Engagement Officer

Program Support Officer

Administration and Review Officer

Projects Officer

Business Officer

Business Performance Improvement Officer ED

Customer Service Officer

Operational Capability Officer

Library/Tourism/Event Officer - Casual

Administration Officer Casual - Karumba

Medical Officer

Principal Certification Officer

Property Services Officer

I want to receive the latest job alert for service delivery officer in queensland

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