In-Demand No experience service advisor Jobs in Perth Wa

Member Service Advisor
HIF —Perth WA
- $35 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Health insurance
- Employee assistance program
Travel Advisor - Applecross, WA
Travel Associates —Applecross WA
- $75,000 a year
- Part-time
- Employee discount
Administrative Officer, Exams and Progression
University Of Western Australia —Crawley WA
- $83,212 - $92,231 a year
- Part-time
- Research
- Microsoft Office
- Administrative experience
- Annual leave
- Parental leave
1d
Safety & Wellbeing Projects Senior Advisor
Water Corporation —Leederville WA
- From $115,561 a year
- PMP
- Annual leave
12d
Coordinator, Complaint Resolution
University Of Western Australia —Crawley WA
- $104,243 - $115,661 a year
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
3d
Facilities Projects - Senior Advisor
Water Corporation —Leederville WA
- $115,561 a year
- Management
- Construction
- Office experience
- Annual leave
- Work from home
9d
Student Experience Manager
SAE University College —Northbridge WA
- Full-time
- Management
- Customer service
- University
Quick Apply
Lending Specialist - Joondalup
Bank of Queensland —Joondalup WA
- Full-time
- Analysis skills
- Parental leave
- Employee assistance program
Transaction Services opportunities in Perth
Alvarez and Marsal —Perth WA
- Full-time
Senior Client Advisor - Perth
Louis Vuitton —Perth WA
- Management
- Sales
- Leadership
Aboriginal Engagement Advisor - Perth
Knowmore Legal Service —Perth WA
- Full-time
- Hybrid work
- Annual leave
- Employee assistance program
Quick Apply
Account Director, WA
InEight —Perth WA
- Remote
- Engineering
- Master's degree
- Business development
2d
Senior Adviser (Animal Ethics)
University Of Western Australia —Crawley WA
- $116,262 - $127,078 a year
- Full-time
- Research
- University
- Organisational skills
- Annual leave
- Parental leave
1d
Advisor Contract Management
Newmont Mining Corporation —Perth WA
- Construction
- Time management
P&C Business Partner
University Of Western Australia —Crawley WA
- $116,262 - $127,078 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
1d
Research Associate (Chemistry)
University Of Western Australia —Crawley WA
- $8 - $112,371 a year
- Full-time
- Doctoral degree
- Research
- Master's degree
- Annual leave
- Parental leave
7d
Advisor HSE
Civmec —Perth WA
- Full-time
- Construction
- Parental leave
People and Culture Business Partner - Defence
ISS —Perth WA
- Full-time
- Analysis skills
- Bachelor's degree
- Business Administration
- Opportunities for advancement
2d
HR Advisor
Kinetic IT —Perth WA
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
1d
Transaction Services opportunities in Perth
Alvarez & Marsal —Perth WA

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Member Service Advisor

HIF -
Perth WA

Apply Now

Job Details

Permanent | Full-time
$35 an hour

Benefits

Group activities
Birthday leave
Health insurance
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Microsoft Word
Microsoft Outlook
Communication skills

Full Job Description

Welcome to HIF – the Health Insurance Fund of Australia!

HIF is a close-knit, member-owned organisation with a team of 125 passionate employees, headquartered on Stirling Street, just a stone’s throw from the Perth CBD. We are a values-driven organisation where our culture is built on trust, open communication, and supporting each other to do our best work - because we know that when our people thrive, so do our members.

In 2025, HIF was recognised as an Employer of Choice, acknowledging our commitment to creating a workplace where people feel supported, valued and able to thrive. We have also proudly held Inclusive Employer certification from the Diversity Council of Australia since 2023.

While these certifications matter, what matters most to us is that they reflect the real, everyday experience of our people. At HIF, inclusion and culture are not just policies or frameworks - they are lived through the way we lead, support one another, and show up for our people each day. Joining HIF means contributing to a workplace where people feel supported, challenged, and inspired to make a real difference every day.

About the Role

We’re currently looking for seven full-time Member Service Advisors to join our Member Experience team.

As a Member Service Advisor, you’ll be a key point of contact for our Members via phone and email – helping them with everything from claims questions and policy changes to general advice about their private health insurance.

You’ll be supported by a dedicated team of leaders and colleagues who genuinely care about your success and wellbeing. We place real value on creating a positive and connected workplace – from team huddles and mentoring to team-building activities and a vibrant social calendar. At HIF, staff happiness and culture aren’t just buzzwords – they’re at the heart of how we work.

To set you up for success, you’ll complete a paid, full-time five-week induction program at our Perth office, starting Monday 3rd August 2026. This training will equip you with the knowledge and confidence to thrive in your new role.

What We’re Looking For

To succeed in this role, you’ll need:

A passion for providing excellent customer service and a genuine interest in helping others.
Proficiency with computers – you’ll need at least intermediate skills with Outlook and Word, and confidence learning new systems.
The ability to absorb and apply new information – especially when it comes to health insurance products.
Strong communication skills and a calm, empathetic approach to conversations.

How We Support You

We believe in giving our people the time and space to deliver high-quality, thoughtful service. While the industry standard for call centre adherence sits at 95%, we set ours at 85% – giving you meaningful breaks between calls so you can reset and bring your best to every interaction.

We also offer a significantly longer after-call wrap period than industry standard, ensuring you have the time to take accurate notes, process requests thoroughly, and properly support our Members without feeling rushed.

What You’ll Get

We offer more than just a job – we’re proud to support our people with a range of benefits, including:

Starting salary from approximately $68,000 plus 13% superannuation, equivalent to around $35 per hour plus super. You’ll also have the opportunity to increase your earning potential through our Living Position Description Upskilling Program - learn more, build your skills and get paid more
Subsidised health insurance
Discounted travel insurance
Flexible work options, including Additional Purchased Leave and Nine Day Fortnight available following completion of probationary period
Hybrid working arrangements available once you’ve completed induction, passed probation, and demonstrated role competence. Hybrid work includes a 60% in-office requirement
Birthday leave to celebrate your special day
A variety of leave types, including cultural, reproductive, volunteering leave and more
Fun and inclusive social events through our Social Club
Study assistance to support your learning
Employee Assistance Program (confidential support service)
PAW Days – bring your furry friend to work!
A modern, community-focused office close to Perth CBD with excellent public transport access

Key Dates & Application Info

Induction start date: Monday 3rd August 2026
Applications close: Wednesday 1st July 2026
We ask that no leave be taken during the first 3 months to ensure full participation in training and onboarding, and to allow for consolidation of learning.

To apply, please visit: hif.com.au/careers-at-hif

Inclusion Matters

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this opportunity.

HIF encourages cultural diversity and is an equal opportunity workplace. We are committed to creating an inclusive culture for all employees.

Apply Now

Refine Your Search

no experience service advisor jobs in perth wa

Member Service Advisor

Travel Advisor - Applecross, WA

Administrative Officer, Exams and Progression

Safety & Wellbeing Projects Senior Advisor

Coordinator, Complaint Resolution

Facilities Projects - Senior Advisor

Student Experience Manager

Lending Specialist - Joondalup

Transaction Services opportunities in Perth

Senior Client Advisor - Perth

Aboriginal Engagement Advisor - Perth

Account Director, WA

Senior Adviser (Animal Ethics)

Advisor Contract Management

P&C Business Partner

Research Associate (Chemistry)

Advisor HSE

People and Culture Business Partner - Defence

HR Advisor

Transaction Services opportunities in Perth

I want to receive the latest job alert for no experience service advisor in perth wa

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