In-Demand Online customer service Jobs in Parramatta, Nsw

Library Team Member- Part - Time
Cumberland Council —Merrylands NSW
- $34.68 - $42.48 an hour
- Part-time
- Remote
- Customer service
- Computer skills
- Communication skills
- Health insurance
- Annual leave
7d
Business Analyst (Graduate to Mid-Level)
Searchbar Pty Ltd —Parramatta NSW
- $62,500 - $82,500 a year
- Part-time
- Customer service
- Salesforce
- Microsoft Office
- Work from home
- Parental leave
Quick Apply
13d
Contact Services Officer
iCare External —Parramatta NSW
- $75,728 a year
- Contract
- Hybrid work
- Customer service
- Office
- Administrative experience
- Employee assistance program
- Gym membership
Backpackers Wanted! Travel Australia, make friends!
Aus Solar Co —Sydney NSW
- $30 - $40 an hour
- Full-time
- Hospitality
- Sales
- Customer service
Quick Apply
6d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Part-time
- On-the-job training
- Employee assistance program
Online Customer Service Specialist
Jivaro —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Remote
- CRM software
- Customer service
- AI
Laundry Assistant - Parramatta
NSW Health —North Parramatta NSW
- $30.21 an hour
- Part-time
- No experience needed
- Parental leave
9d
Customer Service Agent (casual) | HQ Sydney
Honey Birdette —Sydney NSW
- Weekend availability
- Hybrid work
- Customer service
- Parental leave
Marketing Assistant
Legend Institute —Parramatta NSW
- Customer service
- Administrative experience
- Recruiting
- Travel reimbursement
Quick Apply
Receptionist / Front Office coordinator- Full Time
DentalCare Clinics —Stanmore NSW
- $27 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Professional development assistance
Quick Apply
8d
Junior Account Manager
Rentons Labels —St Peters NSW
- $60,000 - $70,000 a year
- Full-time
- Customer service
- In-person
- AI
Quick Apply
14d
Horse Racing & Sports fans Wanted! Sales Agent role in Crows Nest
The Great Tip Off —Crows Nest NSW
- $30 - $40 an hour
- Part-time
- Sales
- Customer service
- Salesforce
Quick Apply
6d
Event Cinemas Top Ryde - Cinema Worker Junior
EVT Group —Ryde NSW
- Communication skills
Client Services Event Specialist - Global Growth Experiences Start up
ClassBento —Chatswood NSW
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
6d
Customer Service Team Member
Bunnings —Castle Hill NSW
- Weekend availability
- Café
- Parental leave
Wedding Flowers Consultant (Sales/ Client Experience)
Nonie's Floristry —Wentworth Point NSW
- $25 an hour
- Contract
- Hybrid work
- Sales
- Customer service
- Business development
- Work from home
Quick Apply
14d
Customer Service Representative
NSW Police Force —Parramatta NSW
- $75,728 - $82,329 a year
- Full-time
6d
ICT Support Engineer
Riseonic Real Estate —Bella Vista NSW
- $80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
3IC (Retail) (Full-time)
Mejuri —Sydney NSW
- $31 - $34 a year
- 8 hour shift
- Analysis skills
- Commuter assistance
- Health insurance
Quick Apply
Paid Internship (Cold Calling & Lead Generation)
Teckonnect Pty Limited —Macquarie Park NSW
- CRM software
- Sales
- Customer service
Quick Apply
1d

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Library Team Member- Part - Time

Cumberland Council -
Merrylands NSW

Apply Now

Job Details

Permanent | Part-time
$34.68 - $42.48 an hour
7 days ago

Benefits

Health insurance
Annual leave
Parental leave
Employee assistance program
Insurance services

Qualifications

Customer service
Computer skills
Working with Children Check
Communication skills
Integrated library system

Full Job Description

Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.

The Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role also has the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems and resolving queries.

The successful applicant will require:

Experience in a library or similar customer service environment
Well developed literacy, numeracy and oral communication skills
Demonstrated ability to work well in a team
Experience in using computers and the internet in a professional environment
Working With Children Check number.

Download the position description here for more information.

About this role:

2x permanent part-time position, working 35 hours per fortnight on the following work pattern:
Work pattern 1: (Between Merrylands, Granville and Wentworthville)
- Week 1
  - Monday 3:00pm to 8:00pm
  - Wednesday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
  - Friday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
- Week 2
  - Saturday 11:00am - 2:00pm
  - Sunday 1:00pm - 4:00pm
  - Monday 9:00am - 1:00pm
  - Tuesday 12:00pm - 5:30pm (with a 30 minute unpaid meal break)
  - Thursday 3:00pm - 8:00pm
Work pattern 2: (Between Merrylands, Granville and Wentworthville)
- Week 1
  - Saturday 11:00am - 3:00pm
  - Monday 1:00pm - 8:00pm (with a 1 hour unpaid meal break)
  - Thursday 12:00pm - 8:00pm (with a 1 hour unpaid meal break)
- Week 2
  - Saturday 11:00am - 3:00pm
  - Sunday 1:00pm - 4:00pm
  - Monday 1:00pm - 8:00pm (with a 1 hour unpaid meal break)
  - Wednesday 12:00 - 5:30pm (with a 30 minute unpaid meal break)

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

Grade 6 of the Cumberland Salary Structure with a salary range of $34.68 to $42.48 per hour, plus 12% superannuation
The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

The right to live and work in Australia
Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

WHAT WE CAN OFFER

We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
Training and professional development opportunities available to develop skills and grow your career
Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
Three (3) additional grant days of paid leave over Christmas (where applicable)
Corporate Health Insurance discounts
Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks, COVID-19 vaccinations and to donate blood
Subsidies to assist with the cost of wellness and fitness activities
Free access to Council owned and managed Aquatic Centres
Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process.

ENQUIRIES

Contact Sarah Garland, Team leader Library Operations on 8757 9486 or [email protected] for further information.

Closing date: 11:59pm, Thursday 9 July 2026

HOW TO APPLY

To submit your application for this position, please complete the questionnaire. You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

Apply Now

Refine Your Search

online customer service jobs in parramatta, nsw

Library Team Member- Part - Time

Business Analyst (Graduate to Mid-Level)

Contact Services Officer

Backpackers Wanted! Travel Australia, make friends!

Freight Air Cargo Examination Officer - Sydney

Online Customer Service Specialist

Laundry Assistant - Parramatta

Customer Service Agent (casual) | HQ Sydney

Marketing Assistant

Receptionist / Front Office coordinator- Full Time

Junior Account Manager

Horse Racing & Sports fans Wanted! Sales Agent role in Crows Nest

Event Cinemas Top Ryde - Cinema Worker Junior

Client Services Event Specialist - Global Growth Experiences Start up

Customer Service Team Member

Wedding Flowers Consultant (Sales/ Client Experience)

Customer Service Representative

ICT Support Engineer

3IC (Retail) (Full-time)

Paid Internship (Cold Calling & Lead Generation)

I want to receive the latest job alert for online customer service in parramatta, nsw

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