1. Application Process
To be considered for this role, applicants must complete both steps below:
- Submit your application through Indeed.
- Complete our online application form: https://forms.gle/8QfJNkEyETbvpcVK9
Only applicants who complete both steps will be considered.
2. Job Responsibilities
As a Sales & Administration Talent, you will:
- Guide prospective families through the enrolment process and recommend suitable tutoring programs.
- Manage enquiries via phone, email, and in person with professionalism and care.
- Maintain accurate student records and administrative documentation.
- Schedule trial lessons, assessments, class enrolments, and substitute classes.
- Follow up with prospective and existing families to support enrolments and student retention.
- Monitor tutors' adherence to company policies, procedures, and Standard Operating Procedures (SOPs), and escalate any concerns where required.
- Coordinate with tutors and internal teams to ensure smooth day-to-day operations.
- Perform general administrative duties to support the efficient running of the centre.
3. Required Skills and Qualifications
- Previous experience in sales, administration, or a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple tasks in a fast-paced environment.
- Confidence in building relationships and converting enquiries into enrolments.
- Current Working with Children Check (or willingness to obtain).
- Availability on weekdays and/or Saturdays.
4. Preferred Skills
- Experience in an education, tutoring, or service-based environment.
- Knowledge of the NSW school curriculum.
- Experience using CRM, booking, or student management systems.
- Strong administration and problem-solving skills.
5. Benefits
- Professional development and ongoing training
- Supportive and collaborative team environment
- Structured systems and processes
- Opportunity for career growth within Pioneer Education
- Employee discount on tutoring programs
If you're an organised, proactive professional who enjoys combining sales with administration and wants to make a meaningful impact on students and families, we'd love to hear from you.
Job Type: Casual
Pay: $26.81 – $28.89 per hour
Benefits:
- Employee discount
- Employee mentoring program
- Professional development assistance
Work Authorisation:
Work Location: In person
