Posted: 07/08/2026
Closing Date: 24/08/2026
Salary:
$39.53 - $39.53
Job Type:
Permanent - Full Time
Location:
Parramatta
Job Category:
Corporate Services (Finance, IT, HR, Safety, Quality, Communication, Advocacy)
Job Description
At Deaf Connect, we're passionate about creating an inclusive community where Deaf, Deafblind and hard of hearing Australians can thrive. We're looking for a friendly, organised and customer-focused Front of House & Administration Officer to be the welcoming face of our Parramatta office.
If you enjoy helping people, staying organised and being part of a supportive team, this is a great opportunity to make a meaningful impact while keeping our workplace running smoothly.
About the role:
Reporting to the Team Leader, Facilities & Office Management, you will provide front of house, customer service and administrative support across a range of communication channels, including face-to-face, phone, email, SMS, web enquiries and video calls.
You will play an important role in supporting the day-to-day operations of our workplaces while ensuring a positive and professional experience for everyone who connects with Deaf Connect.
Main responsibilities of the role include :
Deliver a welcoming and professional front of house and reception service.
Manage enquiries across phone, email and other communication channels.
Coordinate meeting rooms, office resources and mail services.
Provide general administration and remote reception support to offices nationally.
Monitor office supplies and coordinate orders.
Support workplace health and safety activities.
Assist with facilities administration and other office support as required.
About you:
In your application, let us know if you have these key skills and experience:
Demonstrated experience in reception, administration and customer service.
Experience supporting multiple stakeholders across different locations.
The ability to work effectively both independently and as part of a team.
Intermediate Microsoft Office skills, including Word, Excel and PowerPoint.
The ability to handle sensitive and confidential information with professionalism and discretion.
Strong organisational, time management and prioritisation skills.
Excellent communication and interpersonal skills.
You should also let us know if you have these other great skills:
Qualifications in administration, business support or a related field.
Conversational or fluent Auslan skills.
About Us:
Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.
We offer an attractive benefits program including:
Salary packaging, enabling you to make huge savings on tax and maximise your pay
Flexibility regarding working arrangements
Discount membership to gyms and facilities throughout Australia
Free annual flu vaccinations
Free comprehensive online learning portal
Free financial wellness support through our default super fund
The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.
